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Heritage Hills Golf Resort & Conference Center

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#8 of 24 Hotels in York
Certificate of Excellence
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Heritage Hills Golf Resort & Conference Center
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211 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Hicksville, New York
Reviewed 1 week ago

My husband, I, and two adult children should not have had to pay over four hundred dollars for a one night's stay in York, PA. At that price point, we expected an exceptional experience, but we were, unfortunately, quite let down. First, when we arrived parking was hard to find and the spots were very tight. Although the room was...

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Helpful?
1Thank Lorene B
Erika G, Marketing Coordinator at Heritage Hills Golf Resort & Conference Center, responded to this review

Thank you for taking the time to share your review. I'm sorry to hear your experience was short of remarkable. We take customer feedback very seriously so if you have a chance, would you mind contacting our Vice President of Facilities, Pat Lehman, to further discuss your visit? She can be reached at (717) 755-0123 ext 1640. Thank you again...

Reviewed 1 week ago via mobile

Made myself a spa appointment before my wedding - waxing, mani, and pedi. I had never been to Serenity Spa before, so I wasn't sure what to expect. I was pleasantly surprised!! It was extremely relaxing and everyone was so nice. I would definitely go back and would recommend to anyone looking for a little bit of relaxation. Prices were...

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Helpful?
Thank Kate N
Erika G, Marketing Coordinator at Heritage Hills Golf Resort & Conference Center, responded to this review

We are so glad to hear you found your time at Serenity Spa relaxing! Thank you for taking the time to share your experience. We hope to host you again!

Mannheim, Germany
Reviewed 6 December 2016

We got a spacious and nicely fitted 2Q room at a reasonable walk-in rate. The hotel offers a nice view of the golf course and has two restaurants. We had happy hour drinks on the terrace of the Knickers Pub and dinner an hour later. All in all a nice experience...

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Helpful?
Thank Anita O
Erika G, Marketing Coordinator at Heritage Hills Golf Resort & Conference Center, responded to this review

We are so glad to hear you enjoyed your time with us! Thank you for taking the time to share your experience. We hope to host you again in the future!

Reviewed 13 November 2016 via mobile

We stayed here every once before and thought it to be outdated. Well let me tell you it is even worse now. Bed was lumpy pillows have seen there better days. Front desk people were friendly and helpful.. shame this place could be so much more than it is.

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Helpful?
Thank Sherri S
Erika G, Marketing Coordinator at Heritage Hills Golf Resort & Conference Center, responded to this review

Thank you for taking the time to share your review. I'm sorry to hear your experience fell short of your expectations. We take customer feedback very seriously. If you have a chance, would you mind contacting our Vice President of Facilities Pat Lehman to further discuss your visit? She can be reached at (717) 755-0123 Ext 1640. Thank you again...

Centereach, New York
Reviewed 1 November 2016 via mobile

I'm not sure where to start because nothing stands out as extremely good or extremely terrible... just an average place. I think when a hotel uses the word 'resort' I have a higher expectation.. maybe a golfer would give it a higher mark? Others in my family did the 18 holes and seemed to have a nice afternoon but my...

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Helpful?
Thank Baker-Mayy
Erika G, Marketing Coordinator at Heritage Hills Golf Resort & Conference Center, responded to this review

Thank you for taking the time to share your review. I'm sorry to hear your experience was short of remarkable. We take customer feedback very seriously so if you have a chance, would you mind contacting our Vice President of Facilities Pat Lehman to further discuss your visit? She can be reached at (717) 755-0123 Ext 1640. Thank you again...

Clarence, New York
Reviewed 14 October 2016

We stayed overnight in a smallish room. Two of us could not fit into the bathroom.Decor was way outdated. Our pub food was tasteless and cold. Breakfast buffet was ice cold, told the waitress and nothing changed. Would not stay here again. Disappointment.

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Helpful?
Thank Clete612
Erika G, Marketing Coordinator at Heritage Hills Golf Resort & Conference Center, responded to this review

Thank you for taking the time to share your review. I'm sorry to hear your experience fell short of your expectations. We take customer feedback very seriously. If you have a chance, would you mind contacting our Vice President of Facilities Pat Lehman to further discuss your visit? She can be reached at (717) 755-0123 Ext 1640. Thank you again...

Charlottesville, Virginia
Reviewed 23 September 2016

My wife and I stayed at the resort for four nights. We ate at the resort for dinner and breakfast. The resort has two restaurants. The room was quite adequate and had a good view of the golf range and golf course. The room was comfortable and had a refrigerator and microwave. . The staff was pleasant-we had no special...

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Helpful?
Thank Jon L
Erika G, Marketing Coordinator at Heritage Hills Golf Resort & Conference Center, responded to this review

We are so glad to hear you enjoyed your time with us! Thank you for taking the time to share your experience. We hope to host you again in the future!

Florida
Reviewed 5 September 2016 via mobile

We went to a meeting at this location & it was nice but the hors d'oeuvres were too basic & not set up well. Brie was sitting in plastic container it came in with plastic still attached & not on ice. Not enough fruit, veggies, crackers for group of that size but that could have been a problem with the...

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Thank Satisfied2010
Erika G, Marketing Coordinator at Heritage Hills Golf Resort & Conference Center, responded to this review

Thank you for reviewing our hotel and sharing your experience with us. We strive to make all necessary improvements for where we fall short with our guests, so your insight will help us improve our procedures. We are happy to hear you enjoyed the view! Thanks again!

Baltimore, Maryland
Reviewed 26 August 2016

Upon arrival - the front desk staff was dealing with water issues and leaking in rooms. So they weren't exactly friendly to me. On top of that, they gave us the room right next to the one that was having problems. When we got into our room, there was a bucket of dirty water sitting in the middle of the...

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Helpful?
Thank Nina A
Melissa H, Marketing Manager at Heritage Hills Golf Resort & Conference Center, responded to this review

Thank you for taking the time to share your review. I'm sorry to hear your experience fell short of your expectations. We take customer feedback very seriously. If you have a chance, would you mind contacting our Vice President of Facilities Pat Lehman to further discuss your visit? She can be reached at (717) 755-0123 Ext 1640. Thank you again...

Reviewed 21 August 2016 via mobile

Nice facility that shows her age... But then again So did we. The staff was good but the banquet room definitely had a dank moist moldy smell to it. The Hotel rooms were nice but the previous occupant must have been smoking due to the obvious smell.

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Helpful?
Thank Paul E
Erika G, Marketing Coordinator at Heritage Hills Golf Resort & Conference Center, responded to this review

Hello, We take these concerns very seriously. Thank you for reviewing our hotel and sharing your experience with us. If you have a moment, you may reach out to our Vice President of Facilities, Pat Lehman, to discuss your experience further. We strive to make all necessary improvements for where we fall short with our guests. She may be reached...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
York Pennsylvania's Premier Hotel and ResortWith more than 100 guest rooms and a smoke-free environment, Heritage Hills Resort, in York, Pennsylvania, offers hotel accommodations ideal for family and group vacations, weddings, business and association meetings and extended stays. Located just minutes from major throughways, Interstate 83 and Route 30, the Resort is centrally located in beautiful South Central Pennsylvania, complete with many on-site “park and play” recreational activities. ... more   less 

Additional Information about Heritage Hills Golf Resort & Conference Center

Address: 2700 Mount Rose Ave, York, PA 17402-9207
Region: United States > Pennsylvania > York
Price Range: £112 - £302 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heritage Hills Golf Resort & Conference Center 3.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Heritage Hills Golf Resort And Conference Center
Heritage Hills Golf Hotel York
Heritage Hills Hotel
Heritage Hills Resort
Hotel Style:
#3 Business Hotel in York
#5 Romantic Hotel in York
#5 Family Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Hills Golf Resort & Conference Center staff and other travellers.
1 question
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6 months ago

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Questions? Get answers from Heritage Hills Golf Resort & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms had a view of the golf course.”
 of 5 bubbles 484jonl, 23 Sep 2016 | Read review
“For quiet choose room on golf course side, upper floor.”
 of 5 bubbles bcps7, 22 Jun 2016 | Read review
“Choose a room with views of the golf course. Better views, and less noise.”
 of 5 bubbles Sid2140, 12 Jun 2016 | Read review
“stayed in several rooms and all are comfortable and clean”
 of 5 bubbles palebrg, 31 May 2016 | Read review
“A nice place to get away to for a romantic weekend or if you play golf.”
 of 5 bubbles John20751, 17 May 2016 | Read review
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