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Suburban Extended Stay Hilton Head

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1 room 2 adults 0 children
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Suburban Extended Stay Hilton Head
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130 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Reviewed 13 March 2016 via mobile

We stayed here for 10 days while recovering from a surgical procedure. The room was a clean, bright room with kitchenette. The price was right. There was a discrepancy with our reservation, which was made on Hotwire, but we got it straightened out. No frills, but no major problems.

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1Thank Marn T
Millington, Tennessee
Reviewed 17 November 2015

OMG!! Please do not stay here!! There are bugs, roaches and drug addicts everywhere!!. The place is so nasty and the staff is rude and nonchalant as ever. They only give you two towels and one roll of toilet paper to last you a week because they only clean the rooms once a week. They charge you for extra towels...

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Thank Doris J
Georgetown
Reviewed 19 October 2015

Stayed at Hilton Head Surburban Oct 17 and 18 2015. Room was semi clean but smelled horrible. Found 2 roaches in the bathroom and hair on sink. All the kick plates on the kitchen cabinets were ripped off, with the wood molding under the small bar. The room was so moist the AC couldn't get the smell out. I ordered...

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Thank Heather J
Bluffton, South Carolina
Reviewed 1 October 2015

My family has found this particular location to be super friendly and really accommodating to the guests needs. Whether you here on business or with family its a great location for everybody and I'd highly recommend it to anyone coming to the area!

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1Thank Leia S
south carolina
Reviewed 29 September 2015

we stayed at this hotel while my daughter recuperated from major surgery. The staff, including housekeeping was wonderful and very friendly. They went out of their way not only with us, but with all of their guests. They answered questions, gave directions, anything you needed they were there for you. rooms were fully stocked with linens, shampoo, soap etc. The...

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Thank myjeampa
Reviewed 12 September 2015

This is one of the worst hotels I ever stayed at...the lobby closes at 11PM, but you can use your key to get after 11, but if doesn't work, you have to call an 800 number and wait for someone to and let you in....not good for downpours nights....the girl behind the counter had her kid there and that was...

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Thank Rich G
Reviewed 7 September 2015 via mobile

Despite an image an extended stay can conjure, the new owner is doing their best to ensure the safety of the families and guests who patron. A comfortable place to stay with fresh clean towels, sheets with no critters. The staff was super friendly, especially Jenn.

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Thank Mami W
Marietta, Georgia
Reviewed 7 September 2015

We stayed three nights and it was a wonderful experience. Never stayed in an extended stay and was surprised by how big the room was and the fact that it came with a kitchenette. The staff was very friendly, especially Jennifer, who helped us check in. The room was very clean and comfortable and had a great time!!

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Thank chairmanboard71
Hilton Head, South Carolina
Reviewed 7 September 2015

Go in knowing that this hotel needs an overhaul. Staff was extremely friendly and it was reasonably quiet with an adequate TV connected to Direct TV with enough channels. Kitchenette is a bit weak, but a decent size fridge.

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1Thank bsum73
Hilton Head, South Carolina
Reviewed 24 August 2015 via mobile

This is a disgusting excuse for a hotel - dingy interior, dirty linen, and stained countertops. I slept with a can of Raid on my nightstand due to the cockroaches that would swarm as soon as a light was turned on. I felt unsafe staying at this hotel and will never be returning. I advise anyone interested in staying here...

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Thank sarah6497

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Suburban Extended Stay Hilton Head staff and other travellers.
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Questions? Get answers from Suburban Extended Stay Hilton Head staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are small. Get the king if you want the space.”
 of 5 bubbles D6028PPgregc, 8 May 2016 | Read review
“Was not lucky enough to find a good room”
 of 5 bubbles 688loril, 20 Apr 2016 | Read review
“Don't stay here!!!”
 of 5 bubbles dorisj796, 17 Nov 2015 | Read review
“Rooms Really SMELL and look in the cabinets for Roaches”
 of 5 bubbles richg211, 12 Sep 2015 | Read review
“We ended at Comfort Suites after Holiday Inn Express was full. Staff was great at both other places. Our room was lovely, clean, great beds.”
 of 5 bubbles Janetpau, 1 May 2015 | Read review
5 of 5