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All reviewsfront deskpancake machinecinnamon rollsroom was cleanbreakfast areagreat stayfolly beachconvenient locationhistoric downtownwould stay here againeasy accesscookiesminute driveyogurtstaff was very friendly and helpfulcomplimentary breakfastashley river
Have stayed at this location several times in the past few years. **Recently renovated..As New ! Was nice before...now even better! Amazingly beautiful, updated rooms. Clean. Easy access on off main thoroughfare, close to eats and stores.
2 Thank buffalofeathers
Response from KellyFassett, Manager at Holiday Inn Express CharlestonResponded 20 December 2017
Thank you for your comments. We just finished a complete renovation of the entire property. We love our brand new rooms, and are glad to hear that you do too! Thank you for your repeat business- we look forward to your next visit!
This was our second time staying at this hotel and the first time since the hotel renovation. The hotel has an clean, updated décor and have done an excellent job. Room was clean and we liked the new look.
The staff is awesome, friendly and...More
Response from KellyFassett, Manager at Holiday Inn Express CharlestonResponded 14 December 2017
Thank you so much for your kind words! We are happy to hear that you love our new look- we do too! We also appreciate you mentioning Leila- she is a wonderful ambassador of Southern Hospitality, and truly enjoys helping each guest to have a...More
Needed a bed while traveling in CHS. Found much more than a bed. Room was very clean and well equipped. The staff friendly and courteous and responsive. Highly recommend this as it is a great value to business and family travel.
Response from KellyFassett, Manager at Holiday Inn Express CharlestonResponded 5 December 2017
Thank you for your kind words, and for your recommendation! We appreciate also the mention of our staff, who are wonderful examples of Southern Hospitality! We look forward to your next visit!
Besides the property being clean and nice the staff goes above and beyon. Ms. Pam picked us up from the airport and was an absolute joy. She had a great attitude and was happy to provide all the important information needed for the area. She...More
Location is great; it's a straight shot - about 15 minutes - to historic downtown. And going north to plantations is easy. Hotel very clean and rooms spacious. Breakfast good and everyone so nice; each employee greeted us as we passed. I would recommend this...More
1 Thank patti p
Response from KellyFassett, General Manager at Holiday Inn Express CharlestonResponded 24 November 2017
Thank you for your comments. We are pleased to hear that you had a great stay! We recently completed a total renovation, and all of our rooms are brand new. We love them, and are happy to hear that you did too! We appreciate your...More