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All reviewsaveda productsexecutive loungefaux woodhotel was recently renovatedplatinum membergreat locationwall paperwedding weekendself parkingrooftop poolking streetgood sizerooms are niceour room was not readyfitness centermini fridgegirls trip
Stayed for 4 nights as part of a wedding block in mid march. Hotel service all around was exceptional. Everyone was very eager to help my wife and I (out of towners) find transportation around the city and suggested many great recommendations for dining and...More
My husband and I are loyal Marriott customers. Lately I have struggled because the service at the hotels we visited were below average HOWEVER our stay at The Renaissance Charleston renewed my view of Marriott. Tamiko was absolutely amazing and saved my husband and I...More
I had the opportunity to stay here back in February for business. I'm admittedly a Marriott guy, and have always had good experiences with Renaissance. This hotel is recently renovated and my room was very nice, no issues with check-in at all. It's conveniently located...More
I am a regular Marriott customer and have high expectations for any Marriott property, esp a Renaissance. Stayed for three days and the experience was very uneven. Most staff are very friendly but there seems to be a lack of training overall. Some front desk...More
1 Thank AnnM336
Response from TeamMarriott, General Manager at Renaissance Charleston Historic District HotelResponded 1 week ago
We apologize for the service issues which inconvenienced you during your stay with us. Our team strives to provide excellent service to our guests and we are sorry that we fell short. Your feedback is very helpful so that we can improve our...More
It's been about 2 years since I stayed here at the Renaissance. Really liked the re-designed rooms, friendly welcoming, and the housekeeping service.
Some things it could be improved on:
- Need to upgrade the exercise room (too few machines)
- Add an executive lounge