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Hampton Inn & Suites Charleston / West Ashley

PricelineUS$150*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$177*
US$150*
Great Deal
US$153*
US$153*
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Hampton Inn & Suites Charleston \/  West Ashley
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843 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Charleston / West Ashley
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Showing 839: English reviews
Denver, United States
Reviewed 7 October 2015

Staff was very friendly and efficient. Complimentary happy hour was great and free hot breakfast was nice. room was very clean and comfortable. I would definitely stay at this hotel again if ever in the area.

Review collected in partnership with Hampton
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Thank Michael W
Jordan P, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for staying with us during your recent visit to Charleston! We hope to see you again next time. Have a wonderful day!

Miami, United States
Reviewed 6 October 2015

I stayed at the Hampton during the historic "once in a thousand years" rainfall weekend of Oct. 3, 2015. Although the weather was terrible, my stay was great! The staff were so friendly and helpful and the hotel was clean, and had great amenities and is in a really convenient location if you are traveling from the airport. I would...

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Thank Morgan A
Jordan P, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for staying with us! The weather was quite horrendous during your stay. If it was within our power we would have turned off the rain! But we are very happy we continued to provide you with exceptional customer service, and we invite you back to stay with us again during more sunny weather. Have a great day!

Antioch, United States
Reviewed 6 October 2015

The staff were efficient and friendly. My room was well cleaned and comfortable. Had a nice stay! Would stay here or at another Hampton on my next trip. I enjoyed the complimentary internet and breakfast in the morning!

Review collected in partnership with Hampton
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Thank Katherine C
Jordan P, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for staying with us recently! We are pleased you enjoyed your stay and hope to see you again soon. Have a fantastic day!

Toronto, Canada
Reviewed 6 October 2015

rooms next to the road are very noisy with traffic and are not in very good shape. we had a suite and the patch work in the bathroom old caulking , lights not working etc., Overpriced for what you get

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Thank 51jeff
Jordan P, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for taking the time out of your day to review your recent stay with us! I am so sorry to hear that your room was noisy. If you may, please email me at jordan.pulley@hilton.com so that I may follow up on the bathroom condition. I can assure you this will be addressed and is not the standard condition...

Boone, North Carolina
Reviewed 3 October 2015

Let me preface this by saying that I was there when they were having a monsoon (Oct. 1-2). But the parking was not easy to find a spot that was not flooded. Then my room's toilet was stopped up - I am unsure how that happens. The layout in their suite of the bathroom door and the closet door is...

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Helpful?
Thank N. J. M
Jordan P, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for taking the time to review your stay with us. We are so sorry your trip landed on the days of the flooding. This storm did bring issues all around Charleston and a few at our property. I am happy our staff remained friendly and concerned during your trip and maybe next time you visit we will have...

Reviewed 2 October 2015

Stopped on way to Tybee Island. Did know we had been chosen as "Guest of the Day" and upgraded to a suite, a very pleasant surprise. Wonderful people and people who seemed genuinely concerned about your comfort and needs.

Review collected in partnership with Hampton
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Thank 352jerries
Jordan P, General Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for the review! We are genuinely concerned with your comfort and satisfaction. We are happy you noticed and hope that you choose to stay with us again next time. Have a fantastic day!

Reading, United States
Reviewed 30 September 2015

This place was a great place to stay. The employees were friendly and very helpful. The little happy hour was a great welcome after a long day of traveling. My family had a wonderful time in SC. and will be back soon.

Review collected in partnership with Hampton
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Thank Stephanie G
Jordan P, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

We are so happy you enjoyed your stay and that you took the time to leave kind words for us. We look forward to seeing you again next time. Have a great day!

Puyallup, WA
Reviewed 30 September 2015

Luckily we only stayed one night at this Hampton Inn, have stayed at several elsewhere in the Country. Let's talk about the person who checked us in at the Front Desk. We reserved a one bedroom king room. When we got to our room it was a studio room. I walk a mile up to the front desk again dragging...

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Helpful?
Thank WynsWrld98
Jordan P, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for reviewing your recent stay with us. We apologize for the inconvenience at check-in. It can be tough for a front desk agent to get to rooms and help with luggage and manage the front desk as well, though it seems we could have gotten our houseman to assist with this. I will follow up on that personally....

Reviewed 22 September 2015

We loved our stay at the Hampton Inn & Suites, West Ashley, SC. The people were so friendly and accommodating. Really enjoyed our stay. The free breakfast was great everyday as was the Managers Special from 5-7pm. Highly recommend!!

Review collected in partnership with Hampton
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Thank johnab917
Jordan P, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for the kind words. Come stay with us again in the future!

Erwin, Tennessee
Reviewed 21 September 2015 via mobile

Close to the main roads to get to the tourist stuff. Very quiet. Parking was a little cramped but we managed. Really good breakfast. Comfy beds. Big bathroom. Really good location for restaurants that my local friend recommended. There was a pharmacy (cvs or Walgreens) really close so that helped when we needed some Advil and decently priced drinks.

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Helpful?
Thank Cloydbr
Jordan P, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

We appreciate you taking the time out of your day to review your recent stay with us. We hope the next time you're in town, you choose to stay with us again!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Hampton Inn & Suites® hotel in Charleston/West Ashley is near downtown historic Charleston, off of Highway 17, close to Citadel Mall, golf courses, and West Ashley historic plantations. Wake up to a free hot breakfast before venturing out in Charleston. ... more   less 

Additional Information about Hampton Inn & Suites Charleston / West Ashley

Address: 678 Citadel Haven Dr, Charleston, SC 29414-5642
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: £118 - £202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Charleston / West Ashley 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hampton Inn And Suites Charleston / West Ashley
Hampton Inn & Suites Charleston / West Ashley Hotel Charleston
Hampton Inn West Ashley
Charleston Hampton Inn
Hotel Style:
#16 Business Hotel in Charleston
#25 Family Hotel in Charleston
#25 Romantic Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Charleston / West Ashley staff and other travellers.
18 questions
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North Carolina
over a year ago
Hendersonville, North Carolina
1 month ago
Sarasota, Florida
Hazlet, New Jersey
over a year ago
Simpsonville, South Carolina

See all questions (18)

Questions? Get answers from Hampton Inn & Suites Charleston / West Ashley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The ice and vending are at the opposite end of the front desk and it is a long way.”
M9695SVjamesd, 23 May 2017 | Read review
“Pool side quieter, higher rooms better, farther down the hall better”
BethB963, 23 Apr 2017 | Read review
“odd number rooms will be a bit more quiet .. as they will face away from Interstate 526”
435toddp, 22 Feb 2017 | Read review
“Odd number rooms overlook the pool.”
699ericw, 21 Jan 2017 | Read review
“I was on first floor, which was great.”
tonivg, 3 Dec 2016 | Read review
5 of 5
Priceline
US$150* /night
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Booking.comUS$153
TravelocityUS$153
CancelonUS$177
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*Disclaimer
Prices are for 1 room, 2 adults
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