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Embassy Suites by Hilton Charleston - Historic Charleston

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Traveller (365)
Room & Suite (257)
Pool & Beach (9)
Overview
  • Excellent41%
  • Very good28%
  • Average16%
  • Poor9%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton Charleston - Historic Charleston
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Charleston - Historic Charleston
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (2,085)
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2,071 results
Traveller rating
785
596
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136
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785
596
347
207
136
Show reviews that mention
All reviewsevening receptionoriginal citadelcooked to order breakfastmarion squarefree happy hourbrick wallbreakfast staffhistoric charlestonking streetfarmers marketwithin walking distancevalet parkingfree breakfastcocktail hourvisitor's centerlocation is greatthe breakfast area
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1 - 5 of 2,071 reviews
Reviewed 2 days ago via mobile

Upon entering this hotel, I was struck by the vast lobby and historical feel of the place; it was impressive. However, things went downhill from there. The room was small and the carpet was well past its prime. The plumbing, both in our room and...More

Thank Laneynjim
Response from Daniel L, Public Relations Manager at Embassy Suites by Hilton Charleston - Historic CharlestonResponded yesterday

Hi Laney, Thanks for taking your time to review our hotel. First of all, we are so sorry to hear that our hotel failed to live up to your expectations during your recent visit to Charleston - whilst our apologies will regrettably not alter the...More

Hotel's Favourite
Reviewed 5 weeks ago

Heading to Parris Island today, "Parris Island in July...Semper Fi" While not yet July it is hotter then anything here in Charleston. And then it all came together with my arrival at the Embassy Suites....a beautiful property in the Hilton Collection. You walk in the...More

Thank David B
Response from Daniel L, Public Relations Manager at Embassy Suites by Hilton Charleston - Historic CharlestonResponded 4 weeks ago

Hi David! Thanks for taking your time to leave a kind message for our hotel staff! We are so excited to hear that you and your husband enjoyed everything our hotel had to offer during your recent stay with us especially our phenomenal staff we...More

Reviewed 3 days ago

Pros: This hotel is in a good location and a cool historical building (the site of the old Citadel). Like all Embassy Suites it boasts a complimentary breakfast (which was great) and an evening reception which is always fun. The beds were comfortable. Cons: The...More

Review collected in partnership with Embassy Suites Hotels
Thank amandahP964YV
Response from Daniel L, Public Relations Manager at Embassy Suites by Hilton Charleston - Historic CharlestonResponded 2 days ago

Hi Amanda! Thanks for taking your time to leave a thorough and constructive review for our hotel. First of all, we are so sorry to hear that our hotel failed to live up to your expectations during your recent visit to Charleston - whilst our...More

Reviewed 4 days ago via mobile

Group of 5 friends visited for our annual girls trip. The hotel was in a great central location where you can walk to most of the touristy and historic places in Charleston. The room was spacious - two double beds and one living area with...More

Thank Heatherloveroftravel
Response from Daniel L, Public Relations Manager at Embassy Suites by Hilton Charleston - Historic CharlestonResponded 2 days ago

Hi Heather! Thanks for taking your time to leave a thorough and constructive review for our hotel. First of all, we are so sorry to hear that our hotel failed to live up to your expectations during your recent visit to Charleston - whilst our...More

Reviewed 1 week ago via mobile

Rooms and particularly the mattresses in need of an update. 2nd floor rooms have only a high small window which looks out onto the garage. This made the room seem a bit gloomy to me. Staff was very pleasant and helpful.More

Thank Sharon M
Response from Daniel L, Public Relations Manager at Embassy Suites by Hilton Charleston - Historic CharlestonResponded 6 days ago

Hi Sharon, Thanks for taking your time to leave a thorough and constructive review for our hotel. First of all, we are so sorry to hear that our hotel failed to live up to your expectations during your recent visit to Charleston - whilst our...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$176 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Charleston
#29 Business Hotel in Charleston
#31 Romantic Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$176 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Charleston
#29 Business Hotel in Charleston
#31 Romantic Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (365)
Room & Suite (257)
Pool & Beach (9)
Dining (8)
Amenities (7)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
marybL6922IU
12 September 2017|
Answer
Response from RBen77 | Reviewed this property |
I remember it being a good 10 min drive from the hotel; however, as a Southerner, I would advise against going to Charleston during the hurricane season.
0
Votes
Karen R
3 August 2017|
AnswerShow all 2 answers
Response from Outwego | Reviewed this property |
Not sure about a shuttle. Pretty sure it is less than a mile. We walked it but likely not an option for someone leaving on a cruise.
0
Votes
Room Tips
"Corner premium rooms are great"
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"Ask for a room with windows."
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"You may want to book a double bed suite just to be on a higher floor"
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"I defy you to try to find a room without mold, torn carpet and stained furniture."
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