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Embassy Suites by Hilton Charleston - Historic Charleston

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1,698 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Charleston - Historic Charleston
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Showing 1,686: English reviews
Half Moon Bay, California
Reviewed 1 week ago via mobile

The hotel is beautiful. Very clean ... extra bonus to have it be a historical building. The staff was outstanding- Francis at the front desk, Pauline at the bar, and absolutely everyone in the restaurant. Wonderfully welcoming attitudes, very friendly, happy to give tourist advice. Hotel does a poor job of informing guests that the breakfast room is also a...

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Helpful?
1Thank connie g
Tia S, Front Desk Supervisor at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review

Dear connie g, We appreciate you taking the time to tell us about your experience at the Embassy Suites Historic Charleston. I am sorry that the staff did not communicate the restaurant hours. It is open for breakfast, lunch, dinner, and room service. I also would like to apologize for the construction noise out side your guest room window during...

Florence, South Carolina
Reviewed 1 week ago via mobile

Very good location to be able to tour the city and near some of the best restaurants on N. King St. Breakfast was very good and everybody had a great time. Nice happy hour to relax and get ready for the evening festivities. They were able to accommodate our large family without any problems on this busy weekend

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Helpful?
Thank Brinda C
Tia S, Front Desk Supervisor at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review

Dear Brinda C, Thank you for your recent stay at the Embassy Suites Charleston Historic. We take great pride in our hotel and hope that it shows. We appreciate you choosing us for your lodging needs while in Charleston. We hope to see you again in the near future. Sincerely, Tia S.

Simpsonville, South Carolina
Reviewed 1 week ago

The hotel is well situated and easy to get around downtown, the staff friendly, food was very good, my only negative was the conference they were hosting had late hours and the music was very loud on one side of the hotel, ( the side I roomed on) the hotel was sold out. I would definitely stay again, but would...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 232marshaa
Tia S, Front Desk Supervisor at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review

Dear232marshaa, We appreciate you taking the time to tell us about your experience at the Embassy Suites Historic Charleston. We apologize about the music from Charleston Fashion Week disturbing your stay. We appreciate the feedback and your understanding. We look forward to your next visit. Sincerely, Tia S.

Cambridge, Wisconsin
Reviewed 1 week ago via mobile

The best thing that this place has going for it is it's location. Otherwise it's a 1 out of 5. We travel a fair amount and I've never been so regretful of the hotel selection. Never slept past 4:00 on our "vacation." Why? When your suite window room 123 on the ground floor is inches away from service delivery trucks...

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Helpful?
Thank Laurazibell_77
Tia S, Front Desk Supervisor at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review

Dear Laurazibell_77, We appreciate you taking the time to tell us about your experience at the Embassy Suites Historic Charleston. We are sorry that your stay was not up to Embassy Suites standards. This property is not setup like a traditional Embassy Suites. We have all the amenities , but more in a historical location. I am sorry about the...

Cashiers, North Carolina
Reviewed 2 weeks ago

Hotel is well situated for all downtown activities. Easy walk to shopping, dining, and the vibrant upper King establishments. Staff is friendly and ready to assist. Evening happy-hour and morning breakfast is an excellent addition.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank raytrine
Tia S, Front Desk Supervisor at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review

Dear raytrine, We appreciate you taking the time to tell us about your experience at the Embassy Suites Historic Charleston. We look forward to your next visit when you are in Charleston. Sincerely, Tia S.

Cary, NC
Reviewed 2 weeks ago

I used points for this stay and was shocked at how dated the hotel was for the level of points required. The hotel is understaffed for the valet. Breakfast is pretty crazy with a line out the door for the cooked to order breakfast with not enough tables to accommodate the crowd. It's overwhelming to navigate with small kids although...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank SuitcasePacked2GO
Tia S, Front Desk Supervisor at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review

Dear SuitcasePacked2GO, We appreciate you taking the time to tell us about your experience at the Embassy Suites Historic Charleston. We are sorry that your stay was not up to Embassy Suites standards. Please feel free to email me directly about any concerns that you encountered during your stay. Sincerely, Tia S. Tia. Smalls@hilton.com

Hampton
Reviewed 2 weeks ago

Overall great experience at this hotel. The staff was extremely helpful and the hotel was very clean. It was located in a beautiful location and there were a lot of shops within walking distance. Beautiful Hotel!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 529tracij
Tia S, Front Desk Supervisor at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review

Dear 529tracij, We appreciate you taking the time to tell us about your experience at the Embassy Suites Historic Charleston. This location borders Marion Square where the Charleston Food and Wine Festival, Fashion Week, and other local events take place. We appreciate your business and hope to see you can again in the near future. Sincerely, Tia S.

Hockessin, Delaware
Reviewed 2 weeks ago

Reserved a double for 2 adults, and 2 teens. While rooms were not "state of the art", which I didn't expect, since it was in a historic building-The old Citadel-they were spacious and clean. Free happy hour each evening-great drinks, so-so appetizers (vegetables and one night pretzel bites, the other tortilla chips with spinach dip). Breakfast was included and awesome--...

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Helpful?
Thank Beach3711
Tia S, Front Desk Supervisor at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review

Dear Beach3711, We appreciate you taking the time to tell us about your experience at the Embassy Suites Historic Charleston. This location at one time was the Old Citadel Military College. We are glad that you had a chance to experience the amenities that this location had to offer. I would like to apologize for the inaccurate prices for parking...

Reviewed 2 weeks ago via mobile

We stayed for one night. The hotel looks very nice. All of the staff that we came in contact with was friendly. However, this hotel needs some cleaning and upgrading. Hallway carpets, tables, etc. Mostly in the common areas. The suite was very clean.

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Helpful?
Thank RDEGP
Tia S, Front Desk Supervisor at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review

Dear RDEGP, I would like to thank you for taking the time to tell us about your stay at the Embassy Suites Historic Charleston. I am sorry that the overall room quality did not meet your expectations. We are scheduled for a refresh of this historical location later this year. We appreciate your comments and hope that you will give...

Reviewed 2 weeks ago via mobile

Very disappointed by the shabby appearance of the room. The bathroom is in poor shape and the view out of the window is some tents for an event in the square. Neglected, in need of repair, and worn: this not a room that should be used until they can renovate it.

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Thank Ruth L
Tia S, Front Desk Supervisor at Embassy Suites by Hilton Charleston - Historic Charleston, responded to this review

Dear Ruth L, I would like to apologize about your recent stay at the Embassy Suites Charleston Historic. I am sorry that the overall room quality did not meet your expectations. We are scheduled for a refresh of this historical location later this year. We appreciate your comments and hope that you will give us another try the next time...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
A historic landmark, within the walls of the original Citadel, the Embassy Suites Historic Charleston is a grand restoration and is well located, adjacent to Marion Square, and walking distance to many major Charleston attractions including the College of Charleston, MUSC, fabulous restaurants and King Street shopping. Enjoy our complimentary cooked-to-order breakfast and nightly Manager's reception. We look forward to welcoming you to the Holy City with warm, Southern hospitality. ... more   less 

Additional Information about Embassy Suites by Hilton Charleston - Historic Charleston

Address: 337 Meeting St, Charleston, SC 29403-6402
Region: United States > South Carolina > Coastal South Carolina > Charleston
Price Range: £206 - £364 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Charleston - Historic Charleston 3.5*
Number of rooms: 153
Reservation Options:
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Also Known As:
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston
Charleston Embassy Suites
Hotel Style:
#29 Business Hotel in Charleston
#30 Family Hotel in Charleston
#31 Romantic Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Charleston - Historic Charleston staff and other travellers.
16 questions
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Questions? Get answers from Embassy Suites by Hilton Charleston - Historic Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here if a comfortable bed or sofabed is important.”
 of 5 bubbles 583suzannew, 28 Mar 2017 | Read review
“Rooms on Mezzanine level did not have windows to the outside, but rather windows to the hallway.”
 of 5 bubbles Beach3711, 13 Mar 2017 | Read review
“Ask for a room overlooking Marion Square/Park for a great view of Charleston.”
 of 5 bubbles bryanw82, 12 Mar 2017 | Read review
“Ask for a room that doesn't have "fort" windows.”
  • Old/worn carpet
  • one of many stains on the furniture in the suite.
  • beaten up / old furniture
  • No view from these windows unless you are bigfoot
  • The 90s called. They would like their furniture back
 of 5 bubbles WorldTraverler73, 7 Mar 2017 | Read review
“Jet Tub Suites not worth the expense”
 of 5 bubbles ETontheroad, 27 Feb 2017 | Read review
5 of 5