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Extended Stay America - Columbia - West

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Extended Stay America - Columbia - West
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59 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Baltimore, Maryland
Reviewed 3 weeks ago via mobile

Was not happy w/ our stay at all. Our non smoking room smelled horribly of smoke We had to ask for clean towels the as they never cleaned the room We had to remind them to clean it next day as well No coffee or even cups in the room to use to brush your teeth Breakfast offerings were a...

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Helpful?
Thank John H
Goose Creek, South Carolina
Reviewed 30 October 2016 via mobile

Stayed at this location for 2 nights and had 2 rooms. My nonsmoking room smelled like smoke and there were BUGS everywhere. They crawled out the air conditioner and were seen multiple times in the kitchens and bathroom. At first I thought maybe it was just the room I was staying in but found out the bugs were also a...

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Helpful?
Thank meg8444
Myrtle Beach, South Carolina
Reviewed 23 October 2016

I was surprised at all the negative reviews of this place. Yeah the place isnt anything special, but my stay was okay. I got a good deal for this room through priceline, so I dont have much to complain about anyway.... The room was clean, and everything worked. The building is older, and some of the guests seemed a bit...

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Helpful?
Thank tennboy1981
Princeton, New Jersey
Reviewed 15 October 2016

We needed a room for one night at short notice due to a change in travel plans; we selected this establishment mainly because it was a familiar brand, and most other hotels in the area were full. We weren't expecting much, but it still failed to live up to expectations. Unlike the other Extended Stay properties I've seen, this is...

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Thank Andrew S
Reviewed 11 October 2016 via mobile

Room smelled bad, no breakfast, smelled like cigarettes everywhere. And the setup of the rooms just didn't make a whole lot of sense. It had the feel of a very cheap apartment. However, the staff was very helpful and accommodating. Will not return though.

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Thank Dakota B
Reviewed 10 October 2016 via mobile

This was the nastiest hotel I have ever been to. 1st of all it was the night of a hurricane so we did not have many hotels to choose from because most of them were sold out. We got there around 11pm that night and were sent to the 3rd floor, which we had to walk up 3 flights of...

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Thank Latrice T
Reviewed 2 October 2016 via mobile

Went to check in to our room and did an inspection after reading the comments. Found roaches in the air conditioner, dirty underwear behind the dresser, and anal lube under the bed. Needless to say, we went and got our money back.

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Thank whitney h
Reviewed 23 June 2016 via mobile

Friendly service at the desk, nice sized clean rooms. safe location. Didn't see alot of strange activity at night, very peaceful place to stay. Complimentary breakfast is also nice. Grab and go style 😊

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Helpful?
Thank MsNikk22
Manager_11525, Manager at Extended Stay America - Columbia - West, responded to this review

I appreciate you posting a review of our hotel. I am glad that you enjoyed your spacious room and our friendly staff during your visit with us. As well, I'm glad that you found our hotel to be peaceful and safe. I will certainly share your kind remarks with our team. Thank you for choosing Extended Stay America. We look...

Greenville, South Carolina
Reviewed 8 June 2016

You get what you pay for. Great location and safe. Poor signage makes it hard to find hotel and lobby. Room was big and clean, bed was comfortable, water was hot, kitchen a plus, customer service amazing. There is a train nearby that goes by super late and super early times. A/C does not cool room. We have had it...

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Helpful?
Thank Jenny V
Manager_11525, Manager at Extended Stay America - Columbia - West, responded to this review

Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our grab-and-go breakfast was not up to par. I will be discussing with our maintenance engineer about the a/c issue. I am grateful for the feedback you provided so we are able...

sc usa
Reviewed 5 June 2016

when we arrive in the night I thought it didn't look so bad... the clerk was ok but not very professional, then the room was BAD - the A/C was put on HIGH and still could cool the room... we kept hoping that it would get better, the room next door had men coming and going all night with the...

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Helpful?
Thank berteScUsa
Manager_11525, General Manager at Extended Stay America - Columbia - West, responded to this review

I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the room conditions you experienced is entirely unacceptable and regrettable. Please be aware that dishware is provided upon request and it is most unfortunate that we failed to communicate our dishware policy upon check-in. I am truly sorry for your...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Columbia - West

Address: 450 Gracern Rd, Columbia, SC 29210-7662
Region: United States > South Carolina > Columbia
Price Range: £44 - £53 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Columbia - West 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Extended Stay America Columbia
Extended Stayamerica Columbia West
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Questions & Answers

Questions? Get answers from Extended Stay America - Columbia - West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the Interstate are noisy.”
 of 5 bubbles awsnj, 15 Oct 2016 | Read review
“sleep in your car first!!!! before looking at this place.”
 of 5 bubbles berteScUsa, 5 Jun 2016 | Read review
“just stay away”
 of 5 bubbles tamecam2015, 18 May 2016 | Read review
“dont choose a room here unless an emergency”
 of 5 bubbles 448sonjah, 9 Mar 2016 | Read review
“Don't stay here! The pictures shown on their website are NOT indicative of the actual rooms!”
 of 5 bubbles ElaineR655, 24 May 2015 | Read review
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