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Extended Stay America - Columbia - Ft. Jackson

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86 Reviews from our TripAdvisor Community

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Showing 86: English reviews
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New York City, New York
Reviewed 1 week ago

This hotel was absolutely disgusting. Couldn't wait to get out. Our daughter had reserved three rooms for three nights and we cancelled after the first night. The rooms, hallways etc. were dirty. The shower curtain had black mold on it. The windows were filthy. This place should be condemned.

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Thank anonymousS4789VD
00esa, General Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

I was very disappointed to see that your feedback referenced the description as "filthy". Our promise to our guest includes a commitment to providing a clean, fresh environment and I am very sorry that did not happen when you were here. I am very concerned about your experience and have immediately brought this to the attention of our housekeeping for...

Reviewed 4 weeks ago via mobile

When attending graduation ceremonies on the base this is the most convenient location for your money. As it is an extended stay don't expect full hotel front desk service but they try to help you as much as they can. There is a Walmart in walking distance as well as restaurant and some shopping. In short it is a place...

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Thank Joya J
00esa, General Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

Joya, it was our pleasure having you as our guest at Extended Stay America - Columbia - Ft. Jackson. We are thrilled to know you loved our prime location and had an overall comfortable stay. We hope to welcome you and your family back whenever your travels bring you this way. Sincerely, General Manager

Charlotte, North Carolina
Reviewed 4 weeks ago via mobile

I wasn't entirely comfortable. The set up is weird. The bathroom is weird. The door opens into the bathroom and is in the way. The bathroom is very small. I actually got sick from one of the rooms. Whoever before me was sick in that particular room. This type of hotel is to save money. There was a weird smell...

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Thank Tiffanybaker925
00esa, General Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

We are sorry we failed to meet your expectations with your room. What you encountered does not meet our standards either. We take the cleanliness of our rooms very seriously, and steps are already underway to ensure this does not happen again. We also appreciate your observations for the layout of our rooms and have taken a note of it....

Caguas, Puerto Rico
Reviewed 13 February 2017

Located near everything I needed, the amenities were good and I can't begin to say how friendly and helpful the staff was. No need for use of a car constantly, since the mall is within walking distance. And it's less than 3 minutes from Fort Jackson Gate Entrance.

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Thank brosario217
00esa, General Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

It was a pleasure having you as our guest at Extended Stay America - Columbia - Ft. Jackson. We're so glad we lived up to your expectations with our courteous service and that our convenient location contributed to making your stay a great one. Thank you for being our guest, we look forward to seeing you again in the future!...

Reviewed 21 January 2017 via mobile

Nice friendly staff. However some of the renovations need to be redone in some rooms.. Others were good. Some of the work done wasn't eye appealing but overall they stay was great. I like the location close to work and stores

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Thank Adam O
00esa, General Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Columbia - Ft. Jackson. We are so happy to read that you liked our friendly associates, convenient location and your room as well. We also appreciate your observations and have taken a note of it. We hope you will...

Reviewed 10 January 2017 via mobile

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2Thank Brian B
00esa, General Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

Reviewed 12 November 2016 via mobile

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1Thank hali27
00esa, General Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

A TripAdvisor Member
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11 reviews
3 hotel reviews
3 helpful votes
Reviewed 23 October 2016 via mobile

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1Thank A TripAdvisor Member
00esa, Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

Reviewed 7 October 2016 via mobile

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3Thank sspinler
00esa, General Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

Reviewed 20 September 2016 via mobile

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1Thank Dorothy H
00esa, General Manager at Extended Stay America - Columbia - Ft. Jackson, responded to this review

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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Columbia - Ft. Jackson staff and other travellers.
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Questions? Get answers from Extended Stay America - Columbia - Ft. Jackson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no good rooms”
anonymousS4789VD, 19 Apr 2017 | Read review
“Corner rooms are usually a little spacier.”
brosario217, 13 Feb 2017 | Read review
“Any room at this hotel would be a good choice.”
kerryb672, 17 Aug 2016 | Read review
“I was in Room 106 next to stairs and about 50 yards from a busy highway. Try the other side.”
ericandelin, 5 Aug 2016 | Read review
“Do Not Stay here, despite the military's referral. Stay at any of the other hotels.”
ridgerunner318, 19 May 2016 | Read review
5 of 5