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Hilton Garden Inn Columbia / Northeast

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Traveller (47)
Room & Suite (27)
Dining (4)
Overview
  • Excellent78%
  • Very good16%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“front desk”(98 reviews)
“great hotel”(61 reviews)
“breakfast staff”(25 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Columbia / Northeast
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Columbia / Northeast
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
31 Jul1 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,017)
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1,012 results
Traveller rating
786
160
45
14
7
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Time of year
LanguageEnglish
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786
160
45
14
7
Show reviews that mention
All reviewsfront deskgreat hotelbreakfast staffenjoyable stayrecommend this hotelnext morningindoor pooldefinitely stay here againsouth carolinarooms are cleanhome away from homeking bedeasy accessbusiness tripstaff was very friendlyhgifirmness
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1 - 5 of 1,012 reviews
Reviewed 5 days ago

A Small problem but not a big one. I would stay and recommend again. I was here for five days and asked for the sheets to be changed that morning before I left on the third day when I returned it wasn't change. I called...More

Review collected in partnership with Hilton Garden Inn
Thank cmyers29115
Response from Ava S, Guest Relations Manager at Hilton Garden Inn Columbia / NortheastResponded 2 days ago

Dear guest, Thank you for sharing your experience, with us. Please accept our apology for the missed housekeeping service, I have addressed this with our staff to ensure this will not happen again. Thank you for letting us know your views and we hope to...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

I stayed one night only, but definitely can confirm having a great stay conforming to my 5* review standards! Room/bathroom super clean and smelling nice; stuff genuinely friendly, talkative a helpful; convenient location - all great! However there is one thing which i believe would...More

Thank Kristian_Stern
Response from Ava S, Guest Relations Manager at Hilton Garden Inn Columbia / NortheastResponded 4 weeks ago

Dear Kristian, Thank you for sharing your experience, during your stay, at our hotel and appreciate you rating us with 5 stars. I am glad that your 1 night stay was comfortable in our clean and tidy room, enjoyable with our friendly staff and that...More

Reviewed 6 days ago

we have stayed at this location for both work and pleasure and are happy with the stay every time. quiet and restful when staying for work, but there's enough to do when staying with family as well. Pool is saltwater. Hot tub was amazing.More

Thank Kana K
Response from Ava S, Guest Relations Manager at Hilton Garden Inn Columbia / NortheastResponded 2 days ago

Dear Kana, We were more than happy to have you visit us again, and thank you for your very positive comments and for rating our hotel with 5 stars. I am most pleased to learn that your time, on each visit, has been enjoyable in...More

Reviewed 1 week ago

"Junior Suite". Every morning we awakened by the rumbling of washers on the floor beneath us! Who places a suite or any guest room over a laundry room? Front desk seemed unconcerned. Contacted them twice. Not a good experience. The maid (spoke broken English -...More

Thank Linda C
Response from GMColumbia, General Manager at Hilton Garden Inn Columbia / NortheastResponded 1 week ago

Dear Linda C, Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not...More

Reviewed 1 week ago via mobile

The hotel is pretty great but kelly and jennifer the front desk staff are amazing. Ive never experienced until now such great assistance and hospitality. Really go above and beyond their job duties and i hope they know their really appreciated. I like how safe...More

Thank kbuchanan7
Response from Ava S, Guest Relations Manager at Hilton Garden Inn Columbia / NortheastResponded 1 week ago

Dear guest, I thank you for posting a positive review on your recent stay at our hotel and we appreciate you rating our hotel with 5 stars. Our staff, particularly Kelly and Jennifer, are excited with you complimenting them for their helpful and friendly services...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$111 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Columbia
#4 Family Hotel in Columbia
#4 Romantic Hotel in Columbia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$111 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Columbia
#4 Family Hotel in Columbia
#4 Romantic Hotel in Columbia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (47)
Room & Suite (27)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Yvonne R
17 July 2018|
Answer
Response from deealston69 | Reviewed this property |
I can't give you an honest answer, because I don't know the answer!
0
Votes
Kathleen K
26 February 2018|
AnswerShow all 5 answers
Response from disgusted012 | Reviewed this property |
call and ask the hotel or look at bing maps
0
Votes
mountainmare
4 January 2018|
AnswerShow all 5 answers
Response from John T | Reviewed this property |
very safe there is always someone walking around watching
0
Votes
Room Tips
"Second Floor you will get laundry noise on one end."
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"Clean room and my mattress was firm which my husband likes 🙈 I’ll be leaving housekeeping a tip 😉"
Read review
"Get a room in the back as it is a bit more quiet."
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"I would suggest a room that faces closer to the front of the hotel, due to the train."
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