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All reviewsthe breakfast areasized refrigerator and microwavegreat hotel and stafffrontage roadfront deskcouple of nightsreception areathe hotel is conveniently locatedwould stay againroom was largefort jacksonshopping and restaurantseach morningstaff was very friendly and helpfulcomplimentary breakfastparking lotcereal
I normally love HI Express. This has been a sore disappointment. Rough sheets that had nappy little balls on the fitted sheet and the worst road noise I've had in a long time in a hotel. We turned on the room fan, the bathroom fan,...More
When traveling with my husband, I always check to find Nice, clean, safe hotels for us !! It's only been in the past 3 years that I've been able to travel with him. Our home for a couple of nights this week was, Holiday Inn...More
1 Thank Teresa E
Response from Alex M, Manager at Holiday Inn Express I-20 at Clemson RoadResponded 9 October 2017
Thank you so much! We are so happy that you enjoyed your stay! We hope to see youa gain soon!!!
I traveled to this location twice now with my family.
Alex, the manager is fabulous. He even called me before returning to be sure he had my parents in the proper room for their needs.
Beth and Robin at the front desk are very professional,...More
Response from Alex M, Manager at Holiday Inn Express I-20 at Clemson RoadResponded 25 September 2017
Thank you so much for taking the time to write this! We LOVE having you at the hotel over the past two years. Hopefully next year when you come and visit it will be better reasons than just a hurricane!
Come back soon, and be...More
We booked a two night stay here recently when dropping off our college student. This also coincidentally overlapped with the solar eclipse (We arrived on the day of the eclipse and did not check in until after the eclipse had occurred and had the following...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express I-20 at Clemson RoadResponded 24 September 2017
Thank you for your stay and for taking the time in posting a review about our property on TripAdvisor. Our goal has always been to provide our guests with the best hospitality service and I am sorry for the service let down from...More
We stayed in Room 105. This room is very wheelchair friendly. The staff were so pleasant and accommodating. This hotel is convenient to shopping, food, gas or anything else you may need.
Only thing we would have liked would have been better lighting in the...More
Thank Cathy M
Response from Alex M, Manager at Holiday Inn Express I-20 at Clemson RoadResponded 6 September 2017
Thank you so much for taking the time to write this! We wanted to let you know we listened and have decided to make some changes in our guest rooms over the next few months!
Your voice made a difference,
As far as I recall,it is a seasonal outdoor pool. We were there late Feb, at night, so the pool was not available. I also think some work was being done on the pool, so before you book, you might want to call the Holiday... More
As far as I recall,it is a seasonal outdoor pool. We were there late Feb, at night, so the pool was not available. I also think some work was being done on the pool, so before you book, you might want to call the Holiday Inn Express directly. There are numerous lodging options in the area. Excluding houskeeping tip, I paid $116.50 when all the hotels in the area were heavily booked. The hotel was very clean, roomy,comfortable and offered a complimentary breakfast with vast choices in a nice area.
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"don't want the front of the hotel or the side near the highway"