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Red Roof Inn Columbia West, SC

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Red Roof Inn Columbia West, SC
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140 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Reviewed 3 days ago NEWvia mobile

I am writing this review in reference to your employee by the name of Irene. I was nothing less than satisfied by the outstanding customer service that I received checking into the Red Roof Inn. Not only was I pleased with the service but the room was also accommodating! I will definitely be obliged to stay here again while traveling!...

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Thank bkjohnson77
Hopkins, South Carolina
Reviewed 1 week ago via mobile

Fast check in. Updated rooms, great rate. Very Comfortable beds, flat screen tv, and coffee maker. Close to Downtown Columbia, Walmart, and Restaurants. Just off of I-26, and just 3 exits from The mall. Perfect location, for a great price.

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Thank LuxuryTravelVIP
Reviewed 31 October 2016

A "Hot sheet" hotel refers to one used by prostitutes whose clients often rent by the hour, after which the sheets are changed. While waiting to check-in, the man in front of me was as high as a S.C. pine tree, emptied his pockets on the counter and paid in cash. A young woman walks in wearing skin tight shorts...

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Thank Samuel M
SONAL T, General Manager at Red Roof Inn Columbia West, SC, responded to this review

Thank you for your review on your stay with us here at Red Roof Inn Columbia West, SC. We apologize to any inconvenience you may have had during your stay at our property. I would just like to let you know that we are making sure that none of which you have stated is occurring at this hotel. We greatly...

Knoxville, Tennessee
Reviewed 31 October 2016

The shower was so dirty I waited until I got back home to shower. Really a disgustingly dirty room with a slipper from the previous guest under the bed, candy wrapper, and coins. The toilet also leaked and kept refilling all night. The wall had a radiant heater which really freaks me out because I guarantee you this is not...

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1Thank ActorMike
SONAL T, General Manager at Red Roof Inn Columbia West, SC, responded to this review

Thank you for your review on your stay with us here at Red Roof Inn Columbia West, SC. We try our best to ensure costumer happiness and try even harder for satisfaction and safety. We apologize for any inconvenience caused to you during your stay. We have taken your consideration into making your next stay with us a better experience....

New York, NY
Reviewed 25 October 2016

This is a $50 hotel so I am not going to waste a lot of time with my review. Be aware of the following: Cigarette burns in the bedding No functioning clock Message light blinking on the phone but no way to get messages No inbound phone service to the hotel Most outlets in the room did not function TV...

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1Thank 841jeffreyl
SONAL T, General Manager at Red Roof Inn Columbia West, SC, responded to this review

Thank you for your review on your stay with us here at Red Roof Inn Columbia West, SC. We are disheartened to hear that you had a bad experience with us but, we would like you to know that we are working hard to improve our hotel. Your feedback is very important to us and helps us to know what...

Reviewed 24 October 2016 via mobile

I've stayed here for quite some time now and my stay was somewhat enjoyable. Of course you get what you pay for so I can't really do as much complaining. Housekeeping was ok. Had to ask them a few times for the same things but cleaning wise, it was fine. Shon at the front desk was really polite and very...

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Thank topnotch27681
SONAL T, General Manager at Red Roof Inn Columbia West, SC, responded to this review

Thank you for your review on your stay with us here at Red Roof Inn Columbia West, SC. We are glad that you had a great stay with us and have left us a positive review. We look forward to seeing and working with you again! I will personally make sure whatever problems you may have had with house are...

Myrtle Beach, South Carolina
Reviewed 22 October 2016

Unfortunately upon keying in, we noticed that the carpet had not been vacuumed (crumbs were on the carpet) and the wood floor appeared to not have been mopped. When I pulled back my sheet to go to bed around midnight, there appeared to be a stain in which I could not detect what it was so I felt uncomfortable sleeping...

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Thank nichrenmar
SONAL T, General Manager at Red Roof Inn Columbia West, SC, responded to this review

Thank you for your review on your stay with us here at Red Roof Inn Columbia West, SC. It upsets me to hear that your room was very unclean. I truly apologize for the incontinence. Please know that i will work talk to the housekeeping department so something like this does not happen to a valuable guest like yourself. We...

Reviewed 22 October 2016

The rooms were in better shape than I was expecting; they are true to the image that's advertised. The members of the staff, from the room attendants to the front desk, were very polite and went beyond what you would expect is required of them. Shon, one of the front desk attendants, handled an issue I had with my reservation...

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Thank Deandre F
SONAL T, General Manager at Red Roof Inn Columbia West, SC, responded to this review

Thank you for your review on your stay with us here at Red Roof Inn Columbia West, SC. We are glad to hear that you had a comfortable stay and all your needs were met! We strive to provide a great stay to all of our guests and are thrilled to know that you have enjoyed your stay! We hope...

Reviewed 19 October 2016

No Direct TV. I could not believe that there were not enough towels! You had to wait for them to wash the towels you just turned in in order to get fresh towels - unbelievable. The microwave was broken. Only 1 chair in the room. The sink only gave hot water - no cold water. Unfortunately I had to evacuate...

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Thank marionrf
SONAL T, General Manager at Red Roof Inn Columbia West, SC, responded to this review

Thank you for your review on your stay with us here at Red Roof Inn Columbia West, SC. I am so disappointed to hear that your room was not comfortable. We will make sure to double check the rooms so that you do not have another negative experience in the future. Please know that we are sincerely sorry for your...

Reviewed 19 October 2016 via mobile

I travel to this area for business. It's usually nice experience while dealing with the individuals that work at this property. Jawanna H made me feel very welcomed when I came in to check in. Her customer service skills really took me over the moon tonight and gave me energy that I needed.

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Thank Aaron B
SONAL T, General Manager at Red Roof Inn Columbia West, SC, responded to this review

Thank you for your review on your stay with us here at Red Roof Inn Columbia West, SC. I'm thrilled to hear that your stay met beyond your expectations! We take great pride in knowing that our staff is providing the utmost comfort available to our guests. We look forward to seeing you again! If you have any questions or...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking

Additional Information about Red Roof Inn Columbia West, SC

Address: 10 Berryhill Road, Columbia, SC 29210
Region: United States > South Carolina > Columbia
Price Range: £41 - £52 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Columbia West, SC 2*
Number of rooms: 109
Reservation Options:
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Also Known As:
Columbia Red Roof Inn
Red Roof Inn Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Columbia West, SC staff and other travellers.
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5 months ago

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Questions? Get answers from Red Roof Inn Columbia West, SC staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a first floor room and pack a nightlight so you can find the bathroom at night.”
 of 5 bubbles S2535YJsamuelm, 31 Oct 2016 | Read review
“A room at a different location would probably be better.”
 of 5 bubbles 841jeffreyl, 24 Oct 2016 | Read review
“There is no elevator so I would not take the second floor again with my dogs.”
 of 5 bubbles marionrf, 19 Oct 2016 | Read review
“They upped the stranded price by $40 to $50 dollars on rooms due to the storm. Gave No discounts until the week after the storm”
 of 5 bubbles alibilly2016, 10 Oct 2016 | Read review
“All the rooms are about the same, but the front of hotel has a better vibe.”
 of 5 bubbles MsLadyDCnNC, 16 Aug 2016 | Read review
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