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Red Roof Inn Columbia East - Ft Jackson

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Red Roof Inn Columbia East - Ft Jackson
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173 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Reviewed 2 weeks ago via mobile

After reading some of the reviews I was a bit skeptical but the actual experience was pretty good fir the price. I loved the fact that the front desk personnel were very knowledgeable about everything including the base nearby.

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Helpful?
Thank Princess M
Rick S, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review

Dear Princess M, Thank you for staying with us and taking the time to review our property. I am happy that the staff was able to accommodate you, and that you found our hotel to be a good value. We hope to serve you again the next time your travel plans bring you back to the Columbia area. Thank you,

Evansville, In
Reviewed 27 October 2016

This stay was just one overnight on our way to Myrtle Beach. The price was right, but still a bit high for the accommodations. It was clean enough, but that is the best I can say. Towels were old and worn....almost see through. No Kleenex of any kind. When we got there, they gave us key cards that didn't work....

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Helpful?
Thank Jomoin
Rick S, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review

Dear Jomoin, Thank you for your feedback and taking the time to write a review of your recent stay. I would like to apologize for the problem with your door lock, I'm sorry for the inconvenience this caused. I will share your comments with the housekeeping staff regarding the poor quality of the terry, there is no excuse for substandard...

San Francisco
Reviewed 25 October 2016

I stay at a lot of Red Roof Inns, and this one was the worst. The door card key didn't work. The internet was spotty. the TV didn't work. You get the picture. To top it off, the neighborhood was pretty sketchy. I was afraid to walk my dog after dark.

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Helpful?
Thank SFtraveler21
Rick S, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review

Dear SFtraveler21, Thank you for taking the time to tell us about your recent stay. I'm very sorry for the problems which you experienced during your stay. It is our intention to provide great service to our guests, please accept my apologies for the poor quality which you received. I appreciate your feedback and I hope that you will give...

Reviewed 23 September 2016 via mobile

We came into Columbia for parents weekend and USC first home game. Able to get a great price on this room about 10 miles from the university. Room was small, but we only needed a clean comfortable place to stay, and this fit the bill. Shower curtain had some mold on the bottom and needed to be replaced, but other...

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Helpful?
Thank Jcwebb
Rick S, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review

Dear Jcwebb, We appreciate your taking the time to write a review of your recent stay. I am glad that you felt that your room was a good value, and was comfortable and clean. I would like to apologize about the shower curtain, but very happy that the housekeeping staff was able to accommodate you. We look forward to serving...

Reviewed 20 September 2016

The rooms were not clean, objects from the previous guest were still in the room. The shower was dirty we had to go out and get bathroom cleaner to clean the tub/shower. House keeping cleaned our room but did not bring us clean towels said oh yeah we were washing them. What kind of mess it that.

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Helpful?
Thank Candice L
Rick S, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review

Dear Candice L, Thank you for taking the time to review your recent stay with us. I am very sorry for the problems that you experienced during your stay. It is our intent to offer superior service to our guests, I apologize for the poor service that you received. I hope that the next time that you are in the...

Reviewed 8 September 2016

I just want to thank, Byron, Lavar, Shaneka, and Trina, for everything you had done for me and my husband, and my two pets. Everything was great. Great Customer Service, very nice rooms. When we are in the area again you will be the first hotel we stay at....No questions or double thinking about it.....Yes it is the wrong side...

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Helpful?
Thank missboop13924
Rick S, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review

Dear Missboop13924, Thank you for writing a review of your recent stay. I'm very happy that you were impressed by the customer service skills of our staff. I will be sure to share your comments with them. I'm glad that you found your room to be very nice, and that your pets also enjoyed themselves while at our property. We...

Dyer, Indiana
Reviewed 8 September 2016 via mobile

When traveling by myself I look for value... Clean room at low price. I believe I found that here. As you would expect it is not the most modern or has best amenities, but you get what you pay for. We spent very little time here on family day so I didn't want a $200 room..$65 will do nicely. Cons:...

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Helpful?
Thank NatParkMike
Rick S, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review

Dear Nat Park Mike, Thank for writing a review of your recent stay. First of all our staff would like to offer our congratulations for your loved one graduating from basic training at Fort Jackson! We thank and honor all of those who serve our country. I am glad that you found your room to be clean, and a good...

Myrtle Beach, South Carolina
Reviewed 7 August 2016

After reading reviews and speaking to many co-workers about which are the better pet friendly budget motels, close to my work place, I settled for the Red Roof Inn in Dentsville, SC, which has a nice wooded setting. I was impressed with the friendly front desk staff, particularly Shanika and Byron. They were very professional, check in and out was...

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Helpful?
Thank ZeldaMcSC
Rick S, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review

Dear ZeldaMcSc, Thank you for reviewing your recent stay at our property. I am glad that you were impressed with our front desk staff and our housekeeping staff. They work very hard to take care of our guests and I will be sure to share your comments with them. I would like to apologize for the negative issues that you...

Richmond Hill, Georgia
Reviewed 25 July 2016

I was at the hotel on the 22nd and 23rd of July. The room was spacious and clean. I had a fridge and microwave. It was quiet and I felt safe. I rate my experience as a 2 and not higher for several reasons. My toilet overflowed and I could not reach anyone at the front desk. I called 4...

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Helpful?
Thank dorothylthompsonciv
Rick S, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review

Dear dorothylthompsonciv, Thank you for taking the time to write a review of your recent stay. I would like to apologize for the poor service that you received, there is no excuse for the front desk representative not answering your call. I will be sure to review your issues with the staff to ensure that they do a better job...

Reviewed 15 July 2016

I stayed here on my way to Florida. I was looking for a cheap, but nice hotel. This is a ' non smoking ' room yet reeked of smoke. I took my dogs out to go potty and when i stepped on the grass weird bugs climbed on my root and bit me. The service is horrible I asked for...

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Helpful?
Thank Madison E
Rick S, General Manager at Red Roof Inn Columbia East - Ft Jackson, responded to this review

Dear Madsion E, Thank you for reviewing your recent stay at our property. I would like to apologize for the problems that you experienced, I will be sure to share your comments with the staff so that we can improve the service that we provide to our guests. Sincerely,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Columbia East - Ft Jackson

Address: 7580 Two Notch Road, Columbia, SC 29223
Region: United States > South Carolina > Columbia
Price Range: £46 - £60 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Columbia East - Ft Jackson 2*
Number of rooms: 109
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Also Known As:
Red Roof Inn Columbia East Ft Jackson Hotel Columbia
Columbia Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Columbia East - Ft Jackson staff and other travellers.
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Questions? Get answers from Red Roof Inn Columbia East - Ft Jackson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One with workable key card.”
 of 5 bubbles Jomoin, 27 Oct 2016 | Read review
“Go to a different hotel in the area”
 of 5 bubbles SFtraveler21, 25 Oct 2016 | Read review
“Research the room online before booking.”
 of 5 bubbles 468candicel, 20 Sep 2016 | Read review
“Of the standard king rooms, 101 is in the first building had the quietest and least smells. Avoid Rm 124.”
 of 5 bubbles ZeldaMcSC, 7 Aug 2016 | Read review
“Make sure you get the room you paid for.”
 of 5 bubbles A4214ZBdonc, 10 Jan 2016 | Read review
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