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Suburban Extended Stay Hotel

Traveller (52)
Room & Suite (62)
Dining (1)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free parking
Restaurant
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Kitchenette
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS

Location

Full view
38Car recommended
Grade: 38 out of 100
21Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
145Reviews
104Photos
3Q+A
31Room tips
Traveller rating
  • 14
  • 20
  • 26
  • 30
  • 55
Time of year
Traveller type
Language
  • Filter
  • English
+2
RUN do not walk away from this one. If I could give it a negative rating, I would. We always stay in Choice properties, so how bad could it be? Worse than bad. We were looking for one night on our way back to VA from FL. Obviously at this price point we knew it was not a 5 star
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The hotel is very bad, very different from the photos shown on the website. Dirty room, musty smell, dirty bathroom. My wife found a cockroach in the room and to complete the hair dryer it was not working, however this the staff replaced. Domos ask for more blankets, because
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+4
The room was listed as non-smoking I am allergic to smoke as are my elder parents who were with us at the time. The room not only smelled of smoke it was not clean in lords know how long. The lock on the front door was broken, the heat did not work. It was god awful.
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Stay somewhere else. The room was dirty, bathroom was dirty, the non smoking room was definatly smoked in recently. There were wet dryer sheets spread out over the air conditioner inside to try to mask the smell. It didn’t. We were there for 3 days and not once did they make the
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Response from SuburbanExtended1, Hotel Manager at Suburban Extended Stay Hotel
Responded 4 Oct 2018
Dear Guest, Thanks for your stay at the Suburban Extended Stay. I am very sorry about the issues you encountered during your recent stay, primarily the shortfall in our housekeeping services. Similar situations are a rarity and not the norm. With that said, I would like an opportunity to discuss this with you in more details. We shall take actions for improvement. Request your understanding. Sincerely, Hotel Manager
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I can't even Express the amount of displeasure that this place gives me. Walking into the room smells like marijuana, the comforter on the bed has bleach stains, the toilet wouldn't flush and when you look at the cushions on the couch they have stains. Don't lift up the cushions
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Response from SuburbanExtended1, Hotel Manager at Suburban Extended Stay Hotel
Responded 2 Sep 2018
Dear Guest, Thanks for choosing the Suburban Extended Stay Hotel during your last visit to our area. We appreciate the review and we take it quite seriously- for improvement. At the outset, our apologies for the bad experience you had howsoever. We are also acting on the roach and cleanliness issue. We shall take whatever steps necessary to avoid such unpleasant incidence. We shall see that it is never happens in future. We also have given special training and instructions to the hotel staff to check all the rooms prior to checking in a new guest. We assure you and request you to consider staying with us in future and have a new satisfactory experience. Sincerely, Hotel Manager.
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Is it pet friendly?
Not sure. My best guess is Yes.
0 votes
No sure about the questions. Please call hotel for details.
-1 votes
Dear Guest Thank you for considering us for your future stay. Currently, due to high occupancy we are unable to guarantee you a downstairs room. We apologize for any inconvenience caused. The Management of the Suburban
0 votes
Show all answers
"Somewhere else."
"stay at a different hotel, many more in the area"
"check room before accepting"
"Don't stay here! Try Red Roof Inn near the Civic Center."
"Side away from Interstate was very quiet and well light."
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PRICE RANGE
US$52 - US$74 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
suburban extended stay florenceextended stay florenceflorence extended stay
LOCATION
United StatesSouth CarolinaFlorence
NUMBER OF ROOMS
167
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