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Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr

445 reviews
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Traveller (46)
Room & Suite (18)
Dining (7)
Overview
  • Excellent70%
  • Very good23%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
“front desk”(80 reviews)
“pancake machine”(8 reviews)
“civic center”(25 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express & Suites Florence I-95 & I-20 Civic Ctr
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Rooms
4 Feb5 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (445)Write a Review
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All reviewsfront deskpancake machinecivic centerlooked brand newindoor poolhot tubcookiesmovie theaterfree breakfastbreakfast roomafter driving hoursbooked this hotelafter a long dayfrom nystayed here for one nightdefinitely stay here againgreat room
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101 - 105 of 440 reviews
Reviewed 26 July 2016 via mobile

Very nice and helpful staff! William and Sherwood went out of their way to find batteries for my son's Wii remote, which we forgot when we left home. I realize it was not their job to do, but what a lifesaver for parents of an...More

Thank Dougscakes
Response from Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic CtrResponded 28 July 2016

Thank you for letting us know about your recent stay! It makes me proud to know that you were taken care of by entire staff, especially William and Sherwood. Our entire staff are always willing to go the extra mile for our guests. We look...More

Reviewed 24 July 2016

Stayed 7/20. Easy freeway access. Great check in. Room large with all expected amenities. Clean room with comfortable beds and 4 pillows, Well maintained. Good water pressure in shower. Mexican restaurant right next to hotel. Typical HIE breakfast. Nice stay.

Thank Jerry C
Response from Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic CtrResponded 25 July 2016

We appreciate you allowing us to accommodate you! It thrills us to know that you found your room clean, Comfortable bedding, water pressure good, breakfast great and our entire property well maintained! We look forward to seeing you again!

Reviewed 22 July 2016

A year and a half ago, my parents, both in their 90's, came down with pneumonia. Unfortunately, my mother did not survive, and my father left the hospital for nursing care. This was a very difficult time for our family. With my father now in...More

Thank bobmnelson
Response from Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic CtrResponded 25 July 2016

We thank you so much for letting us accommodate you time after time. It always puts a smile on our face to see you. I will let William, Robby, Sherwood and Sharon know of your acknowledgement of their service. They are the best and we...More

Reviewed 18 July 2016

This was our first time staying at this hotel in Florence after years of traveling to the area. The property was clean, quiet & had helpful/friendly staff that will keep us coming back for years to come.

Thank 21,770
Response from Robin3440, General Manager at Holiday Inn Express & Suites Florence I-95 & I-20 Civic CtrResponded 20 July 2016

We hope that you will return to our hotel each and every time you are in our area! We love our guests and work so very hard to make sure that everything is as it should be. We look forward to your return stay!

Reviewed 18 July 2016

The room was clean, didn't smell horrible (like most hotels) and the pool area was great. The breakfast was excellent and the service was great. William Allen, at the front desk, was extra nice to the kids! My 6 year old loved the cookies at...More

Thank 336jason
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$122 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Florence
#4 Business Hotel in Florence
#6 Family Hotel in Florence
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Florence
#4 Business Hotel in Florence
#6 Family Hotel in Florence
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (46)
Room & Suite (18)
Dining (7)
Pool & Beach (2)
Hotel & Grounds (54)
Business Centre & Event Rooms (2)
Bathroom (1)
Questions & Answers
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Carissa S
12 August 2017|
AnswerShow all 2 answers
Response from tfencer | Reviewed this property |
Yes, it is an indoor pool and wad open in April.
0
Votes
MaikKubo
30 June 2017|
AnswerShow all 5 answers
Response from Iguanabgone | Reviewed this property |
yes, good televisions and very good cable service
0
Votes
MaikKubo
30 June 2017|
AnswerShow all 8 answers
Response from jrob320 | Reviewed this property |
Did not see security guards, but it is a safe area.
1
Vote
Room Tips
"All out of audio range of I-95 ...."
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"probably third floor is quietest, we were on the second"
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"All are modern clean rooms with comfortable mattreses and lighting. Keurig pod coffee machine. W x queen or..."
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"Rooms at back are away from the service road and highway."
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