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Embassy Suites by Hilton Greenville Downtown Riverplace

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Traveller (144)
Room & Suite (54)
Dining (18)
Ratings and reviews
Certificate of Excellence
  • Excellent75%
  • Very good19%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“rooftop bar”(52 reviews)
“ruth's chris”(24 reviews)
“great location”(55 reviews)
View all reviews
What's included
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Rooftop Bar
Fitness centre
Wheelchair access
Business Centre
Dry Cleaning
Rooftop Terrace
3 Star Hotel
Offers from Embassy Suites by Hilton Greenville Downtown Riverplace
Special Offer: Double Points, Every Stay
Hotel deals
View all hotel information
Location and contact
250 Riverplace, Greenville, SC 29601-5036
Hotel website
11 miles to Greenville-Spartanburg Airport
52 restaurants are within a 0.25 mile radius
View nearby attractions and restaurants
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Reviews (405)
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401 results
Traveller rating
295
76
19
4
7
Traveller type
Time of year
LanguageEnglish
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295
76
19
4
7
Show reviews that mention
All reviewsrooftop barruth's chrisgreat locationevening receptionmade to order breakfastreedy riverbeautiful hotelcomplimentary breakfast iswithin walking distancelarge bathroomvalet serviceindoor poolfalls parkself parkingthe river walkroom was spotlessbreakfast was excellent
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1 - 5 of 401 reviews
Reviewed yesterday

The location downtown along the Reedy River Falls makes it great for walking or biking along the park. Hotel staff is one of the best I have ever experienced. All were very friendly and accommodating during our stay. Hotel also has a rooftop Bar and...More

Review collected in partnership with Embassy Suites Hotels
Thank Billb2614
Hotel's Favourite
Reviewed 4 weeks ago via mobile

We stayed one night for a family wedding in town. Room was lovely and large with an amazing shower Rooftop bar and restaurant were a treat though bar was very crowded on Saturday night. Bed was very comfortable with perfect pillows. Breakfast was all you...More

Thank alicat067
Response from Rebekah C, Front Office Supervisor at Embassy Suites by Hilton Greenville Downtown RiverplaceResponded 4 weeks ago

Dear alicat67, Thank you for taking the time to leave such a kind review. We strive to provide such an experience to each and every guest who visits our hotel. We certainly hope to welcome you again very soon. Rebekah Caro Front Office Supervisor r.caro@hospitalityamerica.com...More

Reviewed 3 days ago

Staff was downright rude and not paid no attention to us. We were there for a wedding and when checking in, I was not greeted as a Hilton Honors member, nor provided with the wedding gift package all wedding guests were to receive. Not offered...More

Review collected in partnership with Embassy Suites Hotels
Thank fjcioffi
Response from Glen W, General Manager at Embassy Suites by Hilton Greenville Downtown RiverplaceResponded 2 days ago

Dear fjcioffi, Thank you for taking the time to post a review on Trip Advisor. Please let me apologize for your recent experience at our hotel. We strive to exceed the expectations of all of our guests and in this instance we have failed. It...More

Reviewed 4 days ago via mobile

Hotel was very nice. Staff was very friendly and helpful. Rooftop bar was nice. Very crowded. Room was clean and spacious. Loved the location. Walking distance to all eating and watering holes. Easy to get in and out of parking deck. Breakfast was okay.

Thank Diane E
Reviewed 1 week ago via mobile

Quick getaway this past weekend and this hotel was excellent! Great location to walking by the river or going downtown to restaurants, coffee, and shops. The hotel was clean and staff were friendly. Best part was the rooftop bar! Great views, but does get crowded...More

Thank Caitlin W
Response from Kenny N, Front Office Manager at Embassy Suites by Hilton Greenville Downtown RiverplaceResponded 1 week ago

Dear Caitlin W, It is so wonderful to hear how much you enjoyed your recent stay at our property! Our central location in downtown Greenville makes our hotel a convenient location for so many of the travelers passing through our area and it's great to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair access
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$202 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$202 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (144)
Room & Suite (54)
Dining (18)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
AmazingPlacesToGo
31 March 2018|
AnswerShow all 7 answers
Response from Kenny N | Property representative |
Our evening reception is offered nightly at our River View Bar (located on the lobby level) from 5:30PM to 7:30PM. Rebekah Caro Front Office Supervisor r.caro@hospitalityamerica. com 864-263-4800
0
Votes
maxwell1242
22 May 2017|
AnswerShow all 4 answers
Response from 630mog | Reviewed this property |
Public parking is adjacent to the hotel. 1st hr is free. Embassy siuites has valet or self park was Round $8/night.
0
Votes
STEVEP395
19 May 2017|
AnswerShow all 5 answers
Response from Sheila M | Reviewed this property |
I'm sorry I'm not sure but u can call the property to find out.
0
Votes
Room Tips
"corner rooms offer two views"
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"ask for a room with a view of the river"
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"Try not to get 7th floor!"
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"ask for riverside views"
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