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Extended Stay America - Greenville - Haywood Mall

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59 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Greenville - Haywood Mall
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Showing 58: English reviews
Denver, Colorado
Reviewed 8 September 2015

I really liked the location of this facility and particularly the staff. The room was decent and was good sized. Parking was never an issue and since the inn is off the highway, there were no road noises. I would suggest some upgrades to the facility. The microwave in my room was made in 1994 and was a bit dated....

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Thank MITraveler49829
Kimberley, South Africa
Reviewed 12 August 2015

We had a kind friend reserve the room for us, and he tried to go directly to the hotel to pay for it, and they would not allow him to. They said he must reserved online. When we got there, they said they could not complete the transaction unless he came (AGAIN) and brought the credit card and in person...

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Thank KRae1976
Manager_11525, General Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding the smoke odors and reservation issues is truly regrettable. We are very sorry for your experience. To ensure that a situation like yours doesn't happen again, our staff will be reviewing our reservation procedures and will be working on ways to better...

Charlotte, North Carolina
Reviewed 12 June 2015 via mobile

I have stayed in several extended stay Americas, and they are cheap but most are ok. I'm not that picky about hotels, but this place is awful. It is old and poorly maintained. The pool was full of algae and had not been cleaned in the middle of June. it is only appropriate for smokers because the entire facility smells...

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Thank LanceTinNC
Manager_11525, General Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

Thank you for your recent review of your stay. I sincerely apologize for the cleanliness issues that you experienced. To uphold our company's high standards, we will work on ways to better eliminate smoke odors as well as making sure our hotel is clean inside and out. Thank you very much for providing us with your feedback. If you would...

Taylors, South Carolina
Reviewed 19 May 2015

The good: Location is away from I-385 and Haywood Road Room size was nice for being there for several days Kitchen had a four burner stove with an oven and a good-sized refrigerator Bed was comfortable Dishes, pots and pans upon request Quiet at night The not so good: Peeling paint and wallpaper in the stairwells particularly Fingernail polish not...

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2Thank Maelrarny
Manager_11525, General Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies for the cleanliness issues you experienced. Moving forward, I will make sure rooms are more carefully inspected. Still, I am pleased to hear you enjoyed our comfortable beds and fully equipped kitchens. I am grateful for the feedback you provided so we are...

Greenville, South Carolina
Reviewed 16 April 2015

We have been at this property for 2 weeks. The staff is amazing and goes out of their way to help any way they can. The rooms are quiet, clean and spacious. They have complimentary coffee and grab & go breakfast. It was a home away from home!

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1Thank MJames73
Manager_11525, General Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm glad that you are having such a wonderful stay with us. I truly appreciate your kind comments regarding our staff and the service they provide. Thank you again for posting your review. I do hope that you will return to our hotel, or...

Springfield, Missouri
Reviewed 2 February 2015

Located in a great place, lots of amenities nearby. All the facilities were extremely clean. I enjoyed the room quite a bit, more than enough space, especially compared to what I'm used to. The staff were extremely courteous and informative. Overall I must say if I came through Greenville again I'd stay here. I'm quite OCD in some regards but...

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2Thank Alexander L
Manager_11525, General Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

Alexander - Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the cleanliness of our property. Thank you again for your kind words. Our staff would love to provide you with another comfortable stay in the future.

Reviewed 21 January 2015

We have been here for 6 months and have really enjoyed our time here . We have stayed a couple other places in the same price range and definately have liked it here the most . If you stay in the summer you can't beat having a pool. If they would keep the pool open like 2 weeks past Labor...

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1Thank DonMega4
Manager_11525, General Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

I appreciate you taking the time to write such a positive review. I'm so pleased to hear that our team is fulfilling your expectations. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Houston, Texas
Reviewed 16 November 2014 via mobile

My partner and I stayed at this Extended Stay for about a month while getting settled in the area, and we were very pleased! For the same price as other Extended Stays, here we got an entire suite for our stay. Good location, felt safe and convenient to shopping and food. Staff was friendly and helpful, especially the manager. Room...

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2Thank ADB2010
Manager_11525, Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that your stay with us was a great one. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Atlanta, Georgia
Reviewed 12 November 2014

I have stayed at this property before the new staff is great the property is a little dated but no issues found! The price is a little high on their site, but booked 3rd party for a great price. Over all if you want a nice clean place to stay in a great area this is the place to stay!

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Thank Matthew W
Manager_11525, General Manager at Extended Stay America - Greenville - Haywood Mall, responded to this review

The team and I appreciate your kind remarks. It's great to hear that our property and team met your expectations. I am glad to read that your room was clean and that you had no issues during your stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back...

Greenville, South Carolina
Reviewed 7 November 2014

got a room on line with there web site and when I got there the front desk told me there was nothing in my name when there was I had to pay a cab to sit some where till I could find a place to stay worst place ever

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Thank chris m

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Greenville - Haywood Mall

Address: 530 Woods Lake Road, Greenville, SC 29607 (Formerly Studio Plus Deluxe Studios )
Region: United States > South Carolina > Greenville
Price Range: £69 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Greenville - Haywood Mall 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Studio Plus Greenville
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Greenville - Haywood Mall staff and other travellers.
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Questions? Get answers from Extended Stay America - Greenville - Haywood Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Off from the highway, there were no road noises”
 of 5 bubbles 471vicenteg, 14 Sep 2015 | Read review
“There is free wifi, but they say if you want a FAST connection, you must PAY $3.99 a day for it. Strange!”
 of 5 bubbles KRae1976, 11 Aug 2015 | Read review
“No elevator so make sure to get a room on the 2nd floor for easiest access. Smoking rooms are on the 3rd I believe so keep that in mind.”
 of 5 bubbles alexanderl693, 2 Feb 2015 | Read review
“don't waste your time”
 of 5 bubbles chrismN6534GK, 7 Nov 2014 | Read review
“do not come here until they do major work here”
 of 5 bubbles 26edwardc, 11 Oct 2014 | Read review
5 of 5