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Candlewood Suites Greenville, an IHG Hotel

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Traveller (12)
Room & Suite (31)
Pool & Beach (1)

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About

#32 of 73 hotels in Greenville
Location
Cleanliness
Service
Value
Welcome to Candlewood Suites Greenville, located at the intersection of Woodruff Road & Green Heron Road. The all-suite hotel offers extended-stay accommodations and the highest quality service. Business travelers make the most of their trip with great amenities, such as free Wi-Fi, spacious work areas and Business Center. While visiting the area, be sure to enjoy all that Greenville has to offer. Greenville is all about the outdoors; explore the beautiful tree-lined Main Street bustling with exciting restaurants and bars, great shopping, performance venues and Falls Park - the waterfall in the middle of downtown. Whatever the reason for your trip to Greenville, SC, this pet friendly hotel's amenities are sure to meet your needs. The 24-hour Fitness Center lets you workout any time of day. When you're hungry, grab a snack or frozen meal from the Candlewood Cupboard.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Snack bar
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Outdoor pool
BBQ facilities
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Modern
Green
104Reviews1Q+A22Room tips

Reviews
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Denise J wrote a review Nov 2023
Hendersonville, North Carolina25 contributions5 helpful votes
We arrived early evening checking in went and desk clerk was very. Our one bedroom suite was spacious and a kitchen full freezer and refrigerator. The bed was a king and most comfortable. A large tv in the bedroom and smaller one in living room. We were able to use our Amazon fire stick in the living room tv. The hotel is pet friendly which is why we chose it. Also it is a straight shot across at red light to many shops and restaurants. This is convenient because the woodruff rd area can be very heavy traffic. The only negatives were the tile part of the room flooring was apparently mopped with a dirty mop or water because it was extremely slick and appeared to have residue on it. The second thing is requested an hour later check out but we told no. We would stay here again for the comfortable bed !
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Marcus A wrote a review Mar 2023
5 contributions1 helpful vote
Everything about this hotel is awesome! Staff is exceptional and very helpful. Pet friendly is a huge plus too! we really hope to come back to the area and stay here again! parking was plentiful as well.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Candlewood Suites, General Manager at Candlewood Suites Greenville, an IHG Hotel
Responded 26 May 2023
Dear X7534YOmarcusa, We are happy you enjoyed our hotel, friendly service, and pet friendly accommodations! Thank you for providing the positive feedback and we look forward to welcoming you on your next trip!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jmjm14 wrote a review Nov 2021
Poughquag, New York93 contributions20 helpful votes
Cockroaches ran across toothbrushes. Was dirty loud and totally grossed out by unwelcome cockroaches. Would have complained but had to catch flight.bed was comfortable. People were nice at check in. Floor was sticky. Should get a refund. Don’t stay until they clean crime top to bottom.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Candlewood Suites, General Manager at Candlewood Suites Greenville, an IHG Hotel
Responded 17 Nov 2021
Dear Jmjm14, Thank you for bringing this to our attention. We are staffed 24 hours to tend to our guests requests and concerns. We do ask you let the hotel staff know of any issues so they may handle it right then and there. After the guest vacates the room and does not let them know, they cannot make it right. We are here to assist and ask to rely on us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rgsiii wrote a review Oct 2021
Alabama45 contributions13 helpful votes
The actual room is nice, had a kitchen area that seems good—we did not use it. The cleanliness of the room left much to be desired with dead and dying roaches on the floor. The shower had hair from previous guest or housekeeping. If cleaned it would be fine, it wasn’t clean.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Candlewood Suites, General Manager at Candlewood Suites Greenville, an IHG Hotel
Responded 4 Oct 2021
Dear rgsiii, Thank you for providing feedback on your recent stay with us to assist us in improving our services. We apologize for failing to meet your and our expectations. We are staffed 24 hours to respond to any needs we may tend to. In the future, please make the hotel staff aware of any tasks they can complete to provide a better experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brian wrote a review Jul 2021
11 contributions1 helpful vote
We arrived at this Candlewood Suites quite late in the night but Amber at the front desk was so kind to let us hold a room as we drove in late. The room is spacious like most Candlewood Suites, and there are plenty of amenities available if you need it. There is a lot of grass for dogs to use outside and this area of Greenville has a ton of shops and restaurants.
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Date of stay: June 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lia wrote a review Feb 2021
Seattle, Washington151 contributions17 helpful votes
This hotel was fairly clean, although the main area floors needed a good vacuum. Rooms were clean enough but could have been cleaner, especially during the pandemic we are still battling. Staff were wearing masks which made me feel better and I do not remember encountering any other guests whom weren’t wearing masks, so that was nice, as most hotels I’ve visited down south, do not enforce masks which really ticks me off! The DVD player in our room was not working which was a bummer since they do provide free DVD rentals at the front desk. They also did not offer any type of breakfast service even though I was told that they offer a to go breakfast bag due to COVID; there was no breakfast food to be found. This location is also located directly across the street from a loading warehouse so it is quite noisy, especially if your room is on the front side of the hotel. I had asked to be placed away from the elevator, in a quiet area of the hotel due to traveling with young children whom are light sleepers, and I was placed in the first room off of the elevator, in the front of the hotel, directly across from where trucks at the warehouse were loading up and directly above the main entrance. Staff were friendly and accommodating. I was also charged twice for a one night stay. This is extremely concerning and I am in the process of contacting the hotel to have this fixed ASAP. I definitely recommend requesting a room on the back side of the hotel and away from the elevators if you would like a good, quiet nights sleep and also remember to check your bank/credit card statement to make sure you weren’t double charged!
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Candlewood Suites Greenville, an IHG Hotel
Responded 10 Mar 2021
Dear RuTangClan, I appreciate you for sharing your review about your recent stay. I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel I apologize that you were charged twice. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robin S. wrote a review Jan 2021
Chesterfield, Virginia19 contributions1 helpful vote
This place was absolutely fantastic!! It was a home away from home and I didn't want to leave! We stayed here for my yearly family reunion and have never stayed at one of these before they're defiantly worth the price and very nice. Will be using them again next year maybe even for two days instead of one!! Very relaxing weekend. Staff was very friendly and super helpful when we asked if they knew of any close places to eat too.
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Date of stay: June 2020
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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movinandgroovin2018 wrote a review Jan 2021
Atlanta, Georgia47 contributions15 helpful votes
Pet friendly, safe parking, near EVERYTHING in Greenville. To be right off a busy road, you would never guess it when it came to bedtime. This hotel staff has thought of everything you might need for a night or extended stay. Barry could not have been more accommodating and friendly upon check in. While the hotel welcomes pets, never once did I hear a bark or see a track of dog hair. Will definitely stay at Candlewood again when I come to Greenville.
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Date of stay: January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Devil505 wrote a review Jan 2021
Atlanta, Georgia111 contributions29 helpful votes
We love this hotel and stay here everytime we're in Greenville. This is our preferred hotel and have stayed here about five times. The staff is absolutely the best. Barry greeted us by name and took great care of us. The hotel is very clean and our daughter noticed that they had painted it since the last time we were here. Our stay could not have been better!
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dave C wrote a review Jun 2020
Greenville, South Carolina140 contributions67 helpful votes
I stayed at the Candlewood suites Greenville two Fridays ago for one night due to a power outage at my house. It was a last-minute thing, and my main concern was finding a pet friendly place so I could bring my dog. I was happy with the stay overall. For those travelling with a dog, it doesn't get much easier than this. Just fill out a form and pay the reasonable pet fee. Service from the front desk agent Melissa was great. I had stayed here several years ago when it was first opened, and the rooms have aged well. Everything was clean and comfortable. My one suggestion was regarding sanitization given the current state of affairs. Guests want to be confident knowing essential touch points have been thoroughly cleaned. I saw no literature or any other assurance that things like remote controls had been sanitized. I would recommend placing the remote, and possibly towels and pillows in a plastic bag with a note indicating they've been handled with care and are germ free. Either that or a sticker or note indicating as such. I would have liked to see that and I'm not a germaphobe. I shared that feedback with the property via a survey, as I realize these are uncharted waters we're in. Overall I recommend this place and will book again when needed without hesitation. 
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Date of stay: May 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£91 - £99 (Based on Average Rates for a Standard Room)
LOCATION
United StatesSouth CarolinaGreenville
NUMBER OF ROOMS
97
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CANDLEWOOD SUITES GREENVILLE, AN IHG HOTEL - Updated 2024 Prices (SC)

Frequently Asked Questions about Candlewood Suites Greenville, an IHG Hotel
Which popular attractions are close to Candlewood Suites Greenville, an IHG Hotel?
Nearby attractions include Regal Cinemas Hollywood 20 (0.3 miles), Dave & Buster's - Arcade (0.2 miles), and Urban Air Trampoline and Adventure Park (0.3 miles).
What are some of the property amenities at Candlewood Suites Greenville, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Candlewood Suites Greenville, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Candlewood Suites Greenville, an IHG Hotel?
Guests can enjoy barbeque facilities and a snack bar during their stay.
Is parking available at Candlewood Suites Greenville, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Greenville, an IHG Hotel?
Conveniently located restaurants include Firebirds Wood Fired Grill, Chuy's, and Yard House.
Are there opportunities to exercise at Candlewood Suites Greenville, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Candlewood Suites Greenville, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Candlewood Suites Greenville, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Candlewood Suites Greenville, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Candlewood Suites Greenville, an IHG Hotel?
Many travellers enjoy visiting Christ Episcopal Church (5.0 miles).