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The Westin Hilton Head Island Resort & Spa

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Traveller (846)
Room & Suite (273)
Pool & Beach (202)
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Overview
  • Excellent59%
  • Very good25%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“carolina room”(62 reviews)
“heavenly bed”(27 reviews)
“pool area”(128 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from The Westin Hilton Head Island Resort & Spa
Special Offer: 4th Night Free & Credit
Hotel deals
Offers from The Westin Hilton Head Island Resort & Spa
Special Offer: 4th Night Free & Credit
Hotel deals
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Rooms
5 Jun6 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,761)
There are newer reviews for The Westin Hilton Head Island Resort & Spa
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Traveller rating
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987
442
192
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Show reviews that mention
All reviewscarolina roomheavenly bedpool areakoi pondocean viewcovered poolself parkingkids cluboutdoor barbeautiful propertyhilton head islandhot tubhousekeeping stafflounge chairsthe entire staffoff seasoncommon areas
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291 - 295 of 1,740 reviews
Reviewed 23 March 2017

The resort was beautiful and a of of history throughout the hotel the downfall was that they were doing construction and it was very loud and noisy during the day could not just relax out at the pool because of all the noise.More

2  Thank demetria w
Response from WestinDave, Manager at The Westin Hilton Head Island Resort & SpaResponded 25 March 2017

WestinDave, Manager at The Westin Hilton Head Island Resort & Spa, responded to this review Greetings Demetria, Thank you for sharing your comments choosing The Westin Hilton Head Island Resort & Spa. Please accept our apologies for the construction noise and know that we are...More

Reviewed 23 March 2017

😝Visiting Hilton head with my sisters and did a spa day. Nick was my therapist and I highly recommend him & the rest of their staff. Everyone very gracious & professional. Spent most of our day there. Would also recommend having lunch poolsideMore

2  Thank Becky B
Response from Hotel M, Manager at The Westin Hilton Head Island Resort & SpaResponded 24 March 2017

It was great to know you enjoyed a day with your family at the Heavenly Spa. We appreciate your comment that the staff was gracious and professional and that Nick ensured you were well cared for. We look forward to welcoming your family back for...More

Reviewed 23 March 2017

The Westin is an excellent resort hotel with great facilities right on the beach. The room are spacious with all the amenities you could want. Free parking and great staff. I would definitely recommend this hotel.More

3  Thank 610charlieg
Response from Hotel M, General Manager at The Westin Hilton Head Island Resort & SpaResponded 24 March 2017

Thanks for sharing The Westin is an excellent oceanfront resort. It was great to know you enjoyed the spacious guest rooms and nice amenities. We appreciate your comment that the staff was great as they always strive to provide personal and instinctive service to our...More

Reviewed 21 March 2017 via mobile

This hotel had no customer service for overcharging me for booking direct to the hotel. I referred several other friends who booked through third-party online sites and they were charged $100 less per night. Make sure not to pay astronomical prices booking direct to this...More

Thank allykatts
Response from Hotel M, Manager at The Westin Hilton Head Island Resort & SpaResponded 22 March 2017

Thank you for sharing feedback on your recent stay at The Westin. I am very sorry for any misunderstanding related to booking reservations at our resort. There are many variables such as when the reservation is confirmed; special offers based on availability; prepaid rates, room...More

Reviewed 21 March 2017 via mobile

Right on the ocean with a great pool area. Staff are all very pleasant and helpful. They are building a wedding venue so the construction noise is annoying. Our room was updated and clean. The best part was the massage with Terry! The perfect deep...More

Thank skkusch
Response from Hotel M, General Manager at The Westin Hilton Head Island Resort & SpaResponded 23 March 2017

Thank you for sharing you enjoyed our oceanfront resort and great pool courtyard. It was great to know you were able to experience a massage in the Heavenly Spa and that Terry ensured you were well cared for. The Grand Ocean Terrace will be completed...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Room Service
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$247 - US$569 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Hilton Head
#4 Spa Hotel in Hilton Head
#4 Luxury Hotel in Hilton Head
#5 Top resorts Hotel in Hilton Head
#7 On the Beach Hotel in Hilton Head
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$247 - US$569 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Hilton Head
#4 Spa Hotel in Hilton Head
#4 Luxury Hotel in Hilton Head
#5 Top resorts Hotel in Hilton Head
#7 On the Beach Hotel in Hilton Head
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (846)
Room & Suite (273)
Pool & Beach (202)
Dining (60)
Amenities (18)
Business Centre & Event Rooms (14)
Family and Play Areas (7)
Questions & Answers
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Kathy S
14 April 2018|
AnswerShow all 2 answers
Response from chrisgnc50 | Reviewed this property |
yes you can get a balcony, there is additional cost (there was for me) to have the balcony overlook the ocean, which was very nice!
1
Vote
annacI6027AL
25 March 2018|
AnswerShow all 5 answers
Response from mark_gosselin | Reviewed this property |
yes, and yes... Pools were open when we were there. They are heated.
1
Vote
Bakecz
21 March 2018|
AnswerShow all 4 answers
Response from PatienceWonderful | Reviewed this property |
weather should be good...as summer comes it gets hit and humid but April should be perfect! biking is excellent on.the beach and around the island. golf is popular, as is tennis, so make t times asap. it's charming and laid... More
0
Votes
Room Tips
"ground floor near pool/beach"
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"When booking a room with here, make sure you understand the difference between ocean view and ocean front..."
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"The ocean front rooms are awesome"
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"Ask for an ocean view room away from the pools."
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