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Hilton Head Marriott Resort & Spa

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Hilton Head Marriott Resort & Spa
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1,829 Reviews from our TripAdvisor Community

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Showing 1,811: English reviews
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Columbia, South Carolina
Reviewed 5 days ago NEW

This hotel is ok, but very tired. Lots of little nuisances, like closet doors that stick, toilets that run, loose fixtures, plus some of the balconies offer a great view of the roof and ventilation ductwork. We could smell the ocean from our balcony, but couldn't see a thing, nothing but roof.The staff is very friendly and attentive. The breakfast...

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Helpful?
1Thank Mike H
Brittany H, Guest Relations Manager at Hilton Head Marriott Resort & Spa, responded to this review

Thank you for your candid review, Mike. While we're pleased to have hosted you, we're disappointed to hear that your stay with us did not meet your expectations. Please know that we truly value your feedback and we will pass your comments along to our team. We hope to have another opportunity to provide you with the 5-star stay that...

Harsens Island, Michigan
Reviewed 1 week ago

First want to thank Kathy Jo front desk . She was so friendly and helpful. Also can not say enough about Ron the bellman. We enjoyed him sooo much. Marriott should be very proud to have both of them on the Marriott team! We had an ocean front king with private balcony. I highly recommend this type of room. The...

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Helpful?
1Thank K S
Brittany H, Guest Relations Manager at Hilton Head Marriott Resort & Spa, responded to this review

Thank you for taking the time to review us. We appreciate your kind words and honest feedback. We're delighted to learn that you enjoyed your time with us and hope to have the opportunity to host another 5-star experience for you in the future.

Acworth, Georgia
Reviewed 1 week ago

We stayed in Room 480, a corner room with a ocean view. It was a great location and loved the beds. Most comfortable beds ever. Close to elevators to get to the pool. Only downside, when I called to tell them we were going to be a late check in they could not find my reservation, even though I had...

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Helpful?
Thank cruisinkitkat
Brittany H, Guest Relations Manager at Hilton Head Marriott Resort & Spa, responded to this review

Thank you for taking the time to review us. We're most delighted to learn you truly enjoyed your time with us. We will pass along your feedback about our pool bar and truly appreciate it. We hope to welcome you back soon for another excellent stay!

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

Considering the other reviews, I was expecting more from this hotel. The positives were the location/view and the employees. However, the room and the cleanliness left a lot to be desired. The drain on our balcony didn't properly drain so we had standing water/gunk, the sink stopper in the bathroom didn't work so we had to drain the sink manually,...

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Helpful?
Thank A TripAdvisor Member
Brittany H, Guest Relations Manager at Hilton Head Marriott Resort & Spa, responded to this review

Thank you for taking the time to share your honest feedback. While we're glad that you loved our location and our staff, we're sorry to hear that your room did not meet your expectations. We appreciate you filling us in so we can look into this. We hope to have the opportunity to not only meet but exceed your expectations...

Trenton, Fla
Reviewed 1 week ago via mobile

Will here for our Grandson's graduation from Paris Island. We stayed at this hotel. The Hotel itself is very nice and clean. The beds are very comfortable. The room was clean and tasteful. Our view was very relaxing and peaceful. We would recommend the hotel to anyone.

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Helpful?
Thank David S
Brittany H, Guest Relations Manager at Hilton Head Marriott Resort & Spa, responded to this review

Thank you for taking the time to review us, David. We're most delighted to learn about your experience and hope to welcome you back soon for another great stay.

Reviewed 3 weeks ago

Came for an gymnastics meet, so we had block pricing for our room, which was very reasonable for ocean front. Great service from doormen to front desk. When we checked in, we originally had a room on 3rd floor directly above pool. It had a very strong chlorine smell. I called front desk to inquire about changing rooms, which they...

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Helpful?
Thank Karen G
Brittany H, Guest Relations Manager at Hilton Head Marriott Resort & Spa, responded to this review

Thank you for taking the time to review us, Karen. We appreciate your kind words and value your honest feedback. Should you return to Hilton Head, we hope to provide you with a seamless 5-star experience.

Reviewed 4 weeks ago

A last minute mini vacation. We enjoyed the beach, the food and accommodations. Most of all we enjoyed many of the staff who were friendly, courteous and professional. They gave us some great hints on restaurants. The morning buffets were great. We normally do stay in large hotels but we enjoyed this one. Be sure to check on large groups...

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Helpful?
Thank Richard D
Brittany H, Guest Relations Manager at Hilton Head Marriott Resort & Spa, responded to this review

Thank you for taking the time to review us, Richard. We're most delighted to learn about your experience and hope to welcome you back soon for another great stay.

Pune, India
Reviewed 4 weeks ago

Very nice and well maintained property , little costly but worth the money with great amenities and beach right on the edge of the property. A recommendation Ocean view rooms will provide 50% ocean view with little trees in between and remaining side property view so beware while booking and also make sure to request for a higher floor so...

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Helpful?
2Thank Sydney570
Brittany H, Guest Relations Manager at Hilton Head Marriott Resort & Spa, responded to this review

Your feedback is most valuable and is truly appreciated and will ensure that we look into this matter. We hope to host you again soon for a seamless 5-star experience.

Boston, Massachusetts
Reviewed 4 weeks ago

Great location, plenty of parking, nice pool, good restaurant and well-appointed rooms. Good gym. On the ocean, with lots of space. You can walk for miles. Highly recommend for a stay. Nearby golf and restaurants.

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1Thank Steve M
Brittany H, Guest Relations Manager at Hilton Head Marriott Resort & Spa, responded to this review

Thank you for taking the time to review us, Steve. We're most delighted to learn about your experience and hope to welcome you back soon for another great stay.

Reviewed 18 January 2017

My daughter and I stayed in this hotel while attending a gymnastics meet. It's a large and well-appointed property, but sorely in need of a complete renovation. The door to our room was damaged and had been repaired with some glue and wood screws. The bathroom sink was totally clogged. The door to the bathroom was warped, so you had...

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Helpful?
1Thank Scott P
Brittany H, Guest Relations Manager at Hilton Head Marriott Resort & Spa, responded to this review

"Thank you for taking the time to provide us with your constructive review. We're very disappointed to learn about the uncleanliness you experienced in your guest room. We strive to keep our facilities above satisfactory and provide a comfortable environment for our guests. We hope to have the opportunity to welcome you in the future so that we can improve...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Discover a premier oceanfront hotel at Hilton Head Marriott Resort & Spa. Our world-class resort in Hilton Head, SC offers you an island escape in utter paradise. Enjoy newly renovated guestrooms, award-winning dining, three championship golf courses and spa. In addition, our distinctive Hilton Head oceanfront hotel's staff always delivers superior service to make your stay even more special. Our outstanding family-friendly retreat also offers a wide array of impressive amenities, including golf, tennis, biking, parasailing and so much more. Take advantage of our unbeatable location and enjoy easy access to a variety of nearby destinations, including local airports, shopping and popular tourist attractions. Plus, this Hilton Head resort provides dynamic event spaces, creating an ideal location to host your celebration or professional conference. Experience supreme relaxation and scenic views at Hilton Head Marriott Resort & Spa. ... more   less 

Additional Information about Hilton Head Marriott Resort & Spa

Address: 1 Hotel Cir, Hilton Head, SC 29928-5146
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range: £129 - £337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Head Marriott Resort & Spa 4*
Number of rooms: 513
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia and Hotels.com so you can book your Hilton Head Marriott Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Head Marriott Resort And Spa
Hilton Head Marriott Hotel Hilton Head
Marriott Hilton Head
Hotel Style:
#5 Luxury Hotel in Hilton Head
#5 Spa Hotel in Hilton Head
#6 Top resorts Hotel in Hilton Head
#10 On the Beach Hotel in Hilton Head
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Head Marriott Resort & Spa staff and other travellers.
26 questions
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Questions? Get answers from Hilton Head Marriott Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else.”
 of 5 bubbles O7476KVmikeh, 18 Feb 2017 | Read review
“Oceanfront 10th floor !”
 of 5 bubbles ksZ7244PA, 15 Feb 2017 | Read review
“Ocean View corner room was great.”
 of 5 bubbles cruisinkitkat, 13 Feb 2017 | Read review
“Ocean view is nice”
 of 5 bubbles richarddA4311RX, 25 Jan 2017 | Read review
“Ocean view rooms will provide 50% ocean view with little trees in between and remaining side property view make sure to take higher floor”
 of 5 bubbles Sydney570, 24 Jan 2017 | Read review
5 of 5