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The Palms Oceanfront Hotel

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Traveller (24)
Pool & Beach (20)
Room & Suite (10)
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Overview
  • Excellent61%
  • Very good13%
  • Average13%
  • Poor13%
  • Terrible0%
Travellers talk about
“off season”(2 reviews)
“first floor”(2 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Reviews (29)
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LanguageEnglish
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All reviewsa wonderful stayoff seasonfirst floorocean viewgreat locationsleepingbedsbalcony
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1 - 5 of 28 reviews
Reviewed 2 days ago

Our room was very quiet despite two live bands next door and being right next to the exit. Our toddler never woke up! The office staff was super helpful, friendly, and accommodating. The housekeeping staff was also friendly. This was one of the safest beach...More

Thank Miranda L
Reviewed 1 week ago

Needed a night at Isle of Palms and wanted quick access to beach. Loved proximity to beach and local restaurants, shops, chair/umbrella rentals, etc. Loved the updated room! Especially wood tile. Would stay again.

Thank BoyGirlMom
Response from Aaron R, General Manager at The Palms Oceanfront HotelResponded 5 days ago

Thank you very much for the feedback! Happy that your quick trip was a great one! We hope to have you back again soon for a longer stay.

Reviewed 1 week ago

Recent remodeling has improved the comfort and appearance of the hotel. Staff very welcoming and pleasant. Oceanfront room had a balcony with a small table and two chairs which provided a good view of the ocean while reading, eating or having a cool drink. Several...More

Thank Zelmo73
Response from Aaron R, General Manager at The Palms Oceanfront HotelResponded 5 days ago

Thanks very much for the detail of your vacation! Sounds like you made the most of your trip and saw everything Charleston / Isle of Palms has to offer. I'm delighted to hear you loved the the comfort, appearance, and staff of our recently remodeled...More

Reviewed 1 week ago

We were able to enjoy the beach and spend some time in Charleston. Would have liked to have gotten oceanfront room. Ironically, the inside rooms have windows with shutters on them facing the hallway that tend to let in light and the bathrooms could use...More

Thank Ed K
Response from Aaron R, General Manager at The Palms Oceanfront HotelResponded 5 days ago

Thanks for your review! I apologize the shutters were not sufficient in blocking all of the light, we will look into how this can be adjusted. We always appreciate feedback as to how we can make improvements. Overall it sounds like you had a great...More

Reviewed 2 weeks ago via mobile

I want to start by saying the staff at this hotel was wonderful and overall, our stay was ok. (I am bad with names, but the staff we encountered was two men. One who was being trained and one woman that was there at night)....More

Thank Ashley P
Response from Aaron R, General Manager at The Palms Oceanfront HotelResponded 6 days ago

We really do appreciate you explaining the pros and cons of your trip. I first want to apologize that your room was not what you thought you had booked - we are continuing to try and make our room descriptions as detailed as possible at...More

View more reviews
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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Breakfast included
Beachfront
Hotel Amenities
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$201 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$201 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (24)
Pool & Beach (20)
Room & Suite (10)
Questions & Answers
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Beverly E
18 April 2018|
AnswerShow all 4 answers
Response from Aaron R | Property representative |
Thanks for your inquiry Beverly - unfortunately The Palms is not pet friendly unless of course it is certified as a service animal (as Tammie mentioned above, thank you :) )
0
Votes
Room Tips
"Our room did not have an outside window. We didn't mind, but it is something to look at when booking."
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"Would recommend a 2nd floor beachfront room with a balcony (hotel only has 3 floors)."
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"Ask for a room away from the elevator."
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"Choose no room. Go yo a different hotytel"
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