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Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston

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Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston
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693 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston
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Showing 685: English reviews
Damascus, Maryland
Reviewed 20 March 2015

It is true that this is a beautiful hotel, very clean with a nice breakfast and staff. However, the mattress in our room was very very soft and saggy. The pillows were no better--very thin. Instead of a quilt cover, there was a flat sheet above and below the quilt and the fitted sheet came off in the middle of...

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Helpful?
2Thank Janet G
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

I am sorry to hear about the issues you encountered on your stay with us. I will use your feedback to better our services.

Flushing, Michigan
Reviewed 19 March 2015

This motel is very clean and neat and is located not too far from the center of the Charleston city tourist area. Upon arrival we received fast, courteous and efficient check-in service from"Caitlin". This was very much appreciated after a long day of traveling. Caitlin also went so far as to recommend two very good restaurants to dine at during...

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2Thank Neil S
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Thank you so much for being our guest and for recognizing Caitlin. I do hope you will return in the future.

Reviewed 18 March 2015 via mobile

We chose this hotel based on location and Trip Advisor ratings. We were not disappointed. This hotel is clean, comfortable, quiet, friendly and in a location convenient to many stores, restaurants and attractions. We wanted a location near the Waterfront Park on the Cooper River to participate in an evening 5k. We were able to walk to the race start...

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2Thank Jurody
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Thank you so much for taking the time to review your stay with us. I am so happy to hear that you enjoyed yourself and that you found our location convenient. I do hope you will stay again.

Bloomington, IN
Reviewed 18 March 2015

We have stayed here a couple times when cruising out of Charleston, It is a quick cab ride to the port and you can avoid the parking snarls in the port by just jumping out of the cab. Leave your car here all week for free. Safe, clean, great rooms and breakfast. Close to Patriots point and all those activities...

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2Thank Scarletgem
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Thank you so much for being our guest. I do hope you enjoyed your cruise.

Memphis, Tennessee
Reviewed 13 March 2015 via mobile

Decent location. The young ladies at the front desk were friendly but not terribly well informed. The room was as expected. No surprises. What was a surprise was after being out of our room all day and coming back with three tired children we found that it had not been serviced and, being after five o'clock all we could get...

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3Thank tnmomof6
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Thank you for taking the time to review your stay with us. I am sorry you encountered problems during your stay. I will use your feedback to better our services.

St. Augustine, Florida
Reviewed 10 March 2015

Just across the West Charleston bridge you will find this nice little HIE. The property is pretty new and looks it. The staff was very friendly and the room was clean and comfortable. My room included a microwave and a refrigerator. Still a bit on the pricey side but all in all was pretty good and I would stay here...

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1Thank cwbunger32
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

I am so glad you enjoyed your stay with us and I do hope to see you again in the future.

Washington DC, District of Columbia
Reviewed 8 March 2015

Stopped here for one night. Receptionist was very nice, and it's not a bad hotel, but it has issues. The doors let in a great deal of noise. The heater/AC is run off a wall thermostat, and if we set it at 68 degrees, it was freezing, and if we set it at 69, it was stuffy and hot. We...

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Helpful?
Thank Snooray
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Thank you so much for your candor. I will use your feedback to better our services.

Reviewed 4 March 2015 via mobile

This is the second time I have stayed at this location. I typical stay at the Hilton or Wyndham. I found my experience to be fantastic! The rooms were clean, the amenities added to the value and the staff was fabulous. In addition, when the manager learned that I was in town for a medical procedure and had to recover...

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2Thank Faithsmama
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Thank you so much for being a returning guest. That is such a compliment. I do hope to see you again.

Charlotte, North Carolina
Reviewed 13 February 2015

My daughter blocked a rooms for her wedding. My brother, sister and her son plus myself choose to stay their. It is very inviting, great rooms, bed and pillows were extremely comfortable, also, very quiet. A good choice of food for breakfast. Of course, the cinnamon buns are a magnet. Everyone that worked at the hotel were very professional and...

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4Thank Larry P
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

Thank you so much for being our guest! I am so glad you enjoyed your stay and I do hope you will return in the future.

Bluffton, South Carolina
Reviewed 28 January 2015

My wife and I stayed her for the Oyster festival. Our reservation needed to be booked last minute and we wound up with the room by the elevator ard were not happy. It also had a loud arrival alarm. We never heard it or anyone else. The bed and pillow were both very comfortable. The thermostat was responsive. The bathroom...

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Helpful?
3Thank Michael D
ReaganSimmons, Front Office Manager at Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston, responded to this review

I am thrilled to hear that your trip went smoothly and that you enjoyed your stay. I do hope you will return in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Mt Pleasant-Charleston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have been in several and find all equally appealing.”
 of 5 bubbles Rich66_11, 15 Feb 2017 | Read review
“Upper floor / away from Elevators”
 of 5 bubbles Worldtraveller06, 3 Feb 2017 | Read review
“If you can afford a few extra $$$ and if available, reserve the suite.”
 of 5 bubbles st-pete-sunny, 22 Nov 2016 | Read review
“We were on the fourth floor, near the elevator and experienced no problems at all and slept well both nights - no noise problems.”
 of 5 bubbles dmk9416, 26 Oct 2016 | Read review
“Good location for the price.”
 of 5 bubbles lonp107, 3 Oct 2016 | Read review
5 of 5