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Honestly the quality of my room surprised me. I was looking for a budget room and wasn't expecting the best room, but the room was perfect. Very clean room with new beds, carpet, and tile. Also had a brand new flat screen TV and a...More
Booked for my children’s March Break. The room was great & newly renovated. My only issue was how broken the sliding glass door was.
The building it’s self is okay, unfortunately I had to check in at another hotel and the lobby was closed. It...More
2/24/2018.. upon checking in it was a wait one person working, go into elevator, my husband notices the bottom is rusty.. looks like it’s falling apart.. not to mention it’s the only
elevator...slow and noisy!!! Smells like marijuana, throughout..won’t let my daughters walk around alone.......More
Here for New Years. Upon arrival front desk lady was very attentive and kind. If you are staying in Ocean Plaza you will most likely need to check in at Polynesian so keep that in mind if you’re staying in the off season. I also...More
I booked a very unexpected last minute trip to Myrtle Beach. I read through past reviews and just figured that it was a good deal for a few days, I'll survive. I was pleasantly surprised upon arrival, and I found that this hotel had everything...More
Our hotel has been undergoing major renovations due to damages sustained during Hurricane Matthew in October 2016. We will be opening all floors at a staggered pace during the month of June. Once rooms are complete we will... More
Our hotel has been undergoing major renovations due to damages sustained during Hurricane Matthew in October 2016. We will be opening all floors at a staggered pace during the month of June. Once rooms are complete we will be updating sites such as Trip Advisor in effort to remove old reviews. We have new appliances, cabinets, bedding, fixtures, and room furniture currently being installed. I feel the property will far exceed your expectations based on reviews you have read from the past. We always attempt to accommodate our guests to the best of our abilities. Your cancellation policy will depend on how you booked your reservation. Many online sites such as Expedia, Booking, and their affiliates allow you to cancel up to the day before arrival with no penalty. If your room was booked directly through us we charge a $15 fee for cancellations made 8 days or more prior to your arrival. Any cancellations on our reservations made within 7 days of arrival do forfeit the first night plus tax. I hope this helps answer your question as well as calms any doubts you may have about your upcoming reservation.