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Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention

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Embassy Suites by Hilton North Charleston - Airport\/Hotel & Convention
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1,094 Reviews from our TripAdvisor Community

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Start your review of Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention
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Charleston, South Carolina
Reviewed 2 days ago NEW

The check in was great and easy. Room was nice and clean. The lobby is the best with piano played by a friend who learned by ear. The high open areas with natural light was most inviting. the buffet is worth it.

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Helpful?
Thank reginaldharper533
Greenville, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 4 January 2017

I stayed at Embassy Suites with several friends last week for the ACBL Bridge tournament. The staff there was so welcoming, they could not have been any nicer. Our room was good; they gave us a larger room when I asked if there was an upgrade available. The breakfast is excellent, and the chefs cooking the omelets do a great...

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Helpful?
1Thank jcdtraveler
About Hotel's Favourite Review
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Thank you for staying with us and for sharing the nice compliments regarding our staff. I will be sure to share your feedback with my team as I know they will be excited to hear they impacted your stay in such a positive way. We hope that you enjoyed your experience in N. Charleston and hope to see you again...

Parrish, Florida
Reviewed 1 week ago

Hotel staff was great. All request were fulfilled quickly and with a smile. Premium suite snacks were nice to have in evening. Breakfast and evening reception were good also. A/C fan could be better but not an issue as we slept with window open.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 999staceya
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Thank you for staying with us and for sharing the nice compliments regarding our staff. I will be sure to share your feedback with my team as I know they will be excited to hear they impacted your stay in such a positive way. We hope that you enjoyed your experience in Charleston and hope to see you again soon!

Minooka, Illinois, United States
Reviewed 1 week ago via mobile

We came for a family visit , From the front desk staff to the huge display at breakfast to the big suites ,every single thing was perfect, The staff was wonderful and friendly. Our 15th year anniversary was our last night there and we had room service bring us two different kinds of cake and pie , It was so...

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Helpful?
Thank Jayme V
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Thank you for staying with us and for sharing the nice compliments regarding our staff. I will be sure to share your feedback with my team as I know they will be excited to hear they impacted your stay in such a positive way. We hope that you enjoyed your experience in Charleston and hope to see you again soon!

Silver Spring, MD, United States
Reviewed 1 week ago

This is a fine hotel adjacent to the Charleston Convention Center, and near the airport. Suites include living room area, kitchenette with sink, microwave oven, and refrigerator. Good complimentary breakfast with standard offerings in the lobby.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank davidnJ7307XJ
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Thank you for sharing your experience and providing others with feedback. We are delighted to hear you enjoyed your stay and we hope to see you back again if business brings you this way. We appreciate you choosing to stay here with us

Reviewed 2 weeks ago via mobile

Clean large rooms attached to conference center. Very nice gym area. Decent yet repetitive breakfast and free snacks and drinks in evening. Be sure to request room on high floor to get away from bar, which is noisy at night.

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Helpful?
Thank Emily P
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Thank you for sharing your experience and providing others with feedback. We are delighted to hear you enjoyed your stay and we hope to see you back again if business brings you this way. We appreciate you choosing to stay here with us

Anna Maria, United States
Reviewed 2 weeks ago

The room was not ready for us. Moldy/musty smell and a large machine in the suite. Moved us to a handicapped room which we did not need or desire. the internet did not work as advertised. Staff and hotel was lovely but this experience was sub-standard.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kathleengK598QQ
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Please accept my personal apologies for the quality of your most recent stay with us. Our expectation is to provide our guests with the highest level of service & accommodations and it is clear, based on your feedback, that we failed to deliver on this expectation. We appreciate your feedback and hope that you choose to stay with us once...

Roanoke, Virginia
Reviewed 2 weeks ago

I enjoyed my stay at the Embassy Suites. I had a room on the 3rd floor in a corner, and it was reasonably quiet. The living room/bathroom/bedroom set up was lovely, especially for a business trip. The fitness center was also above average. A breakfast buffet with made-to-order omelets comes with your stay. It was excellent as well, with plenty...

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Helpful?
Thank KNCASS
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Thank you for sharing your experience and providing others with feedback. We are delighted to hear you enjoyed your stay with us and we hope to see you back again if business brings you this way. We appreciate you choosing to stay here with us

Hampton, United States
Reviewed 2 weeks ago

I attended the conference and stayed at the Embassy Suites Charleston Airport and Convention Center. The hotel was lovely, offered complimentary breakfast and evening reception. Staff was okay. The room was nice, big, clean. The pillows were entirely too soft. Overall, it was okay and the conference was very enlightening.

Review collected in partnership with Embassy Suites Hotels
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Thank 220sharmaneb
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

Thank you for sharing your experience and providing others with feedback. We are delighted to hear you enjoyed your stay with us and we hope to see you back again if business brings you this way. We appreciate you choosing to stay here with us

Hernando Beach, Florida
Reviewed 2 weeks ago

My main disappointment with this hotel is that the decor is so generic. Since the hotel is connected to the convention center, it seems that they would try to embrace some Southern charm. The downstairs lobby area has a nice garden type feel with all of the plants and carriage lights. I could just envision it looking so much nicer...

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Helpful?
Thank oliveoilLC
Robert H, General Manager at Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention, responded to this review

We appreciate your feedback and hope that you choose to stay with us once again. I will use your comments with our designers as we begin our full renoavation in 2018.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention

Address: 5055 International Blvd, North Charleston, SC 29418
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: £133 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention 3.5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Embassy Suites Airport/ Hotel North Charleston
Embassy Suites North Charleston
North Charleston Embassy Suites
Hotel Style:
#15 Business Hotel in North Charleston
#20 Family Hotel in North Charleston
#21 Romantic Hotel in North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention staff and other travellers.
6 questions
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Boston
over a year ago
Boston
South Carolina

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Questions? Get answers from Embassy Suites by Hilton North Charleston - Airport/Hotel & Convention staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A view on the central center side is good.”
 of 5 bubbles reginaldharper533, 25 Feb 2017 | Read review
“7th floor is premier floor”
 of 5 bubbles oliveoilLC, 8 Feb 2017 | Read review
“Just - good luck. Hotel staff does not take bedbugs seriously.”
  • Detached headboard upon arrival room 406
  • Closeup of bedbug with fecal matter room 406
  • Poorly maintained shower head in new room 503 (will not stay in place)
  • Nondescript dried bodily fluid on side of headboard room 503
  • Detached headboard upon arrival - room 406
  • Bedbug on the headboard with fecal spots - lower right. room 406
  • Peeling wallpaper in between beds in new room 503 - noticeable
  • Very wrinkled bed skirt upon arrival - disgusting (room 406).
 of 5 bubbles 282ashleyg, 21 Nov 2016 | Read review
“Ask to be away from the ice machines.”
 of 5 bubbles ErinLeary, 20 Nov 2016 | Read review
“If you are going back and forth to the convention center, opt for a room second floor for convenience to the skybridge.”
 of 5 bubbles carolinasunshine13, 25 Oct 2016 | Read review
5 of 5