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Residence Inn by Marriott Charleston North/Ashley Phosphate

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Traveller (43)
Room & Suite (34)
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Certificate of Excellence

About

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Certificate of Excellence
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Residence Inn by Marriott Charleston North/Ashley Phosphate is a conveniently located hotel in North Charleston, South Carolina nestled right in the heart of Low Country near Charleston Area Convention Center & Coliseum, Tanger Outlets and the Northwood’s Mall. A short 20 minute drive puts you in the famed Charleston Historic District. We offer a great setting just moments from the new Volvo Plant, Mercedes Benz Vans, Charleston Air Force Base, Naval Weapons Station, Boeing, Google and SPAWAR Naval Weapons Station, Trident Technical College, Charleston Southern University, the College of Charleston and the Medial University of South Carolina.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Dry Cleaning
Golf course
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Classic
HOTEL CLASS
Hotel links
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Location

Full view
40Car recommended
Grade: 40 out of 100
34Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
211Reviews
98Photos
2Q+A
40Room tips
Traveller rating
  • 140
  • 51
  • 11
  • 4
  • 5
Time of year
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  • English
Popular mentions
This is a lovely hotel - beautifully designed with lots of art everywhere. Comfortable, large studio rooms with fully stocked kitchen. There is a nice bar and lobby (bar closes at 10PM) No restaurant but a buffet breakfast comes with the room. Staff was very helpful and
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Response from Residence I, Front Office Manager at Residence Inn by Marriott Charleston North/Ashley Phosphate
Responded 4 weeks ago
Thank you for staying with us!!! We are so pleased that you enjoyed your stay with us!! We hope whenever you are in the Charleston North area that you do stop by and visit us again!!! Thank you
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The front desk person was decorating the Christmas tree and working very diligently. She apologized for being in jeans due to deviating duties , I saw her again the next day; as well as when I checked out. The other front desk agents my entire stay were all hidden in the back. I
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Response from Colette M, Front Office Manager at Residence Inn by Marriott Charleston North/Ashley Phosphate
Responded 4 Dec 2018
Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Residence Inn Charleston North/Ashley Phosphate. I noticed that you did not have a chance to complete the entire survey; however you did indicate your experience was less than satisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance or if you have additional feedback you would be willing to share, please don’t hesitate to contact me. Best Regards, Colette Mack Front Office Suspervisor
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My husband and I come frequently for his work. We like to bring the family. The spacious rooms make us comfortable. We love the friendly staff. They go above and beyond to meet our needs and make us comfortable. We especially love Mr. Benny. He is always a kind, helpful, smiling
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Response from Colette M, Front Office Manager at Residence Inn by Marriott Charleston North/Ashley Phosphate
Responded 4 Dec 2018
Dear Kacy H, Thank you for taking the time and giving us an awesome review! We are so pleased that you enjoyed your stay with us . We are pleased as well that our staff took very good care of you during your stay. Please do come back and visit us again when you are in the Charleston North area. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Residence Inn Charleston North/Ashley Phosphate. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Thank you
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Our family of 4 visited this hotel for a planned 2 nights this past weekend for a soccer tournament on James Island. Residence Inn hotels are usually our go to due to the space for large families. Check in on Friday night went smoothly. The front desk associate was really nice
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Response from ColetteM1049, Front Office Manager at Residence Inn by Marriott Charleston North/Ashley Phosphate
Responded 23 Nov 2018
Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Residence Inn Charleston North/Ashley Phosphate. I noticed that you did not have a chance to complete the entire survey; however you did indicate your experience was less than satisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance or if you have additional feedback you would be willing to share, please don’t hesitate to contact me. Best Regards, Colette Mack Front Office Suspervisor
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-Mixed reviews on staff. -great breakfast -room was ok and the bathroom area could have used another once over. Stains that I had to wipe down. -air conditioning worked well -liked the kitchen area. -Has outdoor pool that looks fun -Elevator was quick -Multiple accesses to
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Response from Timothy I, Manager at Residence Inn by Marriott Charleston North/Ashley Phosphate
Responded 9 Sep 2018
Thank you for your valued feedback. We have shared your feedback with the housekeeping team to ensure they make improvements.
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Photo provided by managementResidence Inn by Marriott Charleston North/Ashley Phosphate
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Thank you so much for your response, Those are some awesome ideas and they sound real yummy as well too. I will email the food department manager to see if we can add some of these items on to our buffett. Thank you again for your response. Colette Mack Front Desk Supervisor
0 votes
I would definitely call the Charleston area Visitors Centerat 800-774-0006, 8:30 am - 5 pm and ask them for specifics. I don't believe there is a shuttle that goes to to the Residence Inn at N. Charleston. The Visitors Center is a must to visit, too.. It;s at 375 Meeting Street. Great information about many area attractions and helpful staff. Pretty much the whole of downtown Charleston is a historic district - pleasant and easy walking. There are several horse carriage tours about the historic district. Again, call the Visitors Center to plan a nice visit.
0 votes
"I asked for first floor and was accomodated"
"Higher floors, not above breakfast area or near patio."
"Back side away from the main road, Its very busy."
"Plenty of restaurants and activities close by."
"If you are traveling with your pets, this is a great place to stay!"
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PRICE RANGE
US$124 - US$234 (Based on Average Rates for a Standard Room)
LOCATION
United StatesSouth CarolinaCoastal South CarolinaNorth Charleston
NUMBER OF ROOMS
96
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