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Holiday Inn Oceanfront at Surfside Beach

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Holiday Inn Oceanfront at Surfside Beach
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385 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Greeneville, Tennessee
Reviewed 20 September 2015 via mobile

We only stayed 1 night and had a king room facing the city. The view was of the roof of the main floor and you could not think for the heat pumps below. Room was nice. King bed was comfortable. Probably will not stay here again. Fine for one night. There is no smoking on the balcony of your room...

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Helpful?
Thank Carleen W
IHGCare, Guest Relations Manager at Holiday Inn Oceanfront at Surfside Beach, responded to this review

Dear Carleen W, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the room and bed. However, we’re sorry we fell below your expectation regarding the view from your room. While we understand that your stay was not 100% satisfactory, we would...

Reviewed 20 September 2015 via mobile

We arrived at the hotel 4:30 in the morning they got us a room with no charge then I asked about getting an upgrade to a oceanfront view and they did at no extra charge. The staff was great and the view from the room was amazing. The rooms were very clean as well and always plenty of hot water...

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Helpful?
Thank Scott S
Lauren S, Group Sales Administrator at Holiday Inn Oceanfront at Surfside Beach, responded to this review

Dear Scott S, Happy Anniversary!! We are so happy to hear you had a great stay with us. We look forward to serving you again the next time you are in Surfside-Myrtle Beach!

Clarkston, Michigan
Reviewed 16 September 2015

The grounds needed grooming and trash pick up. Just looked run down. Bartender needed help and was overloaded with patrons. Pool area ok, nothing special. Front desk very polite and helpful day and night. 2 stars .

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Helpful?
Thank Mary D
IHGCare, Guest Relations Manager at Holiday Inn Oceanfront at Surfside Beach, responded to this review

Dear Mary D, Thank you for taking the time to write a review of your recent stay. I am glad that you found our hotel staff commendable. On the other hand, it is truly disheartening that our some aspects of our facility did not live up to your expectations. Although I would have preferred you had a better stay, I...

Akron, Ohio
Reviewed 16 September 2015

We traveled with our handicapped granddaughter (33) to this hotel and was very please with the accommodations for her. They had a lift at the pool and hot tub. We asked for help at the hot tub on learning how it worked, enter Justin, he made our stay excellent and was there for every request, plus he was so nice...

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Helpful?
Thank Carol W
Lauren S, Group Sales Administrator at Holiday Inn Oceanfront at Surfside Beach, responded to this review

Dear Carol W, Thank you so much for your review. We are so happy to hear you and your family had a great stay with us! We look forward to sharing your kind comments with the rest of the staff especially Justin. We look forward to serving you again the next time you are in Surfside-Myrtle Beach!

Charlotte, North Carolina
Reviewed 15 September 2015

Check in was a breeze. Phillip was very friendly and accomodating. I understood the hotel was pet friendly but it should be some pets not allowed on some floors. Our room was on the 6th floor and the view from the balcony was beautiful. I thought the price was a little too expensive since it was after the holidays. We...

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Helpful?
Thank Justified44
IHGCare, Guest Relations Manager at Holiday Inn Oceanfront at Surfside Beach, responded to this review

Dear Justified44, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. We are very happy to read your positive feedback on the cleanliness of the room and regarded the beautiful view of the ocean. However, we are truly sorry if...

Hartford, Connecticut
Reviewed 10 September 2015 via mobile

Our stay was nice. It's just what I was looking for. Not too busy, close enough to Myrtle Beach, 10 minutes! Room I thought was fairly clean given the fact that we went towards the end of the season. Myrna at the front desk was very nice and took good care of us. I definitely recommend it to anyone who...

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Helpful?
Thank Ramon D
Lauren S, Group Sales Administrator at Holiday Inn Oceanfront at Surfside Beach, responded to this review

Dear Ramon D, Thank you for taking time to provide feedback regarding your recent stay. I am very glad our hotel, staff and location fit the needs of your family. We hope to get the opportunity to serve you again the next time you are in Surfside-Myrtle Beach!

Atlanta, Georgia
Reviewed 9 September 2015 via mobile

Spent labor day weekend with the family. Got an ocean facing room on the 6th floor which was about the only nice thing abt this place. The lobby and hallways are nice but the rooms are pretty antiquated approaching run down in some cases. The balcony curtains were on the verge of tearing apart, the grill covering the ac unit...

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Helpful?
Thank Amar S
IHGCare, Guest Relations Manager at Holiday Inn Oceanfront at Surfside Beach, responded to this review

Dear Amar S, Thank you for taking the time to share your experience during your past stay. It is disheartening the we fell below your expectations when it comes to the breakfast we have served and our pool facility. Rest assured that your comments will be considered for our improvement and to ensure we continuously give our best in everything...

Rock Hill, South Carolina
Reviewed 9 September 2015

close enough to Myrtle to enjoy all it offers, but if the large crowds bother you this is the place to stay. Ocean front rooms available, very clean and the staff are very nice and attentive. very relaxing if that's what you are looking for. I have stayed here three different times and I have never been disappointed!

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Thank rockyrugged
Lauren S, Group Sales Administrator at Holiday Inn Oceanfront at Surfside Beach, responded to this review

Dear rockyrugged, Thank you for your great review! It is extremely appreciated when our loyal guests such as yourself take a minute to give us some great feedback. We look forward to welcoming you back the next time you are in Surfside-Myrtle Beach!

Tampa, Florida
Reviewed 9 September 2015

We love the location it wasn't congested with a ton of other hotels. The hotel has a Cocktail Lounge, Restaurant, Health & Fitness Center, Free Internet and an warm outdoor pool. The hotel is located approximately six miles from Myrtle Beach. The one thing I did not like is that pets were allowed. Which makes me concern about the hotel's...

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Helpful?
Thank love2travelcya
Lauren S, Group Sales Administrator at Holiday Inn Oceanfront at Surfside Beach, responded to this review

Dear love2travelcya, Thank you for your review on your recent stay with us. We are very pleased to hear that you had an enjoyable time at our hotel. We hope to see you again the next time you are in Surfside-Myrtle Beach!

Saint Charles, Illinois
Reviewed 4 September 2015

As soon as we arrived Phillip at the front desk was very friendly and helpful. We met Debbie in the lounge on our first day here and we quickly became friends. She had many good ideas of places to go see. Morning coffee was always a pleasure with Isiah!! Tommy your security/maintenance was very friendly and was always working very...

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Helpful?
Thank Valerie M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Room Service
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Oceanfront at Surfside Beach staff and other travellers.
4 questions
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Indiana
5 months ago
Spartanburg, South Carolina
7 months ago
New England
over a year ago

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Questions? Get answers from Holiday Inn Oceanfront at Surfside Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 613, which is a handicap room has only a queen bed and overlooks the parking lot and area houses.”
 of 5 bubbles hgrannyh, 13 Feb 2017 | Read review
“Pay the extra and get an ocean front room!”
 of 5 bubbles valleygolf55, 18 Jan 2017 | Read review
“If you want to see the Ocean from your room ask for a even numbered room.”
 of 5 bubbles bill1jan, 17 Jan 2017 | Read review
“check it out first, if its not to a good standard, get a refund.”
 of 5 bubbles tonytF7977UG, 8 Oct 2016 | Read review
“Pay extra if necessary for an ocean view room”
 of 5 bubbles PaulB317, 15 Sep 2016 | Read review
5 of 5