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Quality Inn

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170 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Kansas City, Missouri
Reviewed 11 May 2016 via mobile

We only had to stay here as our tent broke while camping in the Black Hills. They're absolutely pet friendly, but man, does it show. They claimed to have just remodeled, but everything is just tacky and disgusting. We came here thinking this was a Holiday Inn Express, but we get here and the lady at the front desk says...

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1Thank jrhkcmo
Eden Valley, Minnesota
Reviewed 23 April 2016 via mobile

We stopped without making advanced reservations and were lucky enough to get a room. The room was very quiet and clean. The bed was very comfortable. Excellent pool area and fitness room. The breakfast had enough variety to satisfy everyone. I enjoyed a yogurt, fruit and a cinnamon roll, while my husband had eggs, sausage and a roll. Very good!...

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Thank Roberta D
Salem, Oregon
Reviewed 10 March 2016

The reception staff was very efficient. The room was nice. The towels were extra large and plush. The bathroom fan was a motion detector. The internet was good and the hotel does have an elevator. There were cookies in the lobby in the afternoon and the hot and cold breakfast included fresh fruit and yogurt. There is a terrific colored...

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Thank SueinSalem
RapidCityGM, General Manager at Quality Inn, responded to this review

On behalf of IHG Holiday Inn Express, I would like to Thank You for such a wonderful review. We are always pleased when our guest have such a wonderful stay experience. With that being said, I would like to clarify that this review is for the Holiday Inn Express-North, Rapid City and not my property, Holiday Inn Express-South. Unfortunately, this...

Gillette, Wyoming
Reviewed 27 January 2016

Normal, average HI Express. Reasonably clean though. The chair and ottoman are old and very stained, they need to be just tossed. The room is fairly clean though in general. Hotel is quiet though. Breakfast is normal, biscuits and warm food. Pancakes Etc. front deck help are polite and friendly. Only wish there'd been more decaf coffee in the lobby...

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Thank Suzanne H
RapidCityGM, General Manager at Quality Inn, responded to this review

Thank You for your review. I am pleased you found your room to be clean, enjoyed our biscuits and warm food, and that our Front Desk staff were polite and friendly. Decaf in the lobby is always a hit and i'll make sure our staff is keeping it available. Thank You for choosing to stay with us, and I hope...

Reviewed 2 November 2015 via mobile

We came to South Dakota for a Honeymoon/vacation/ family visit. We have stayed at 4 other hotels this past week. Our son booked this hotel for us and after reading all the negative reviews, we were concerned. Well, this hotel is great. No our room did not have a fridge or microwave, but they brought both to our room for...

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Thank Sherri H
RapidCityGM, General Manager at Quality Inn, responded to this review

Thank You for your review. I am so glad that you enjoyed a clean, comfortable room with an amazing bed and found breakfast to be superior. Your review was very thorough and I appreciate that. We are planning a renovation for this winter, but I have not been advised of a hot tub being installed. That would be amazing, but...

Colorado
Reviewed 21 October 2015

My wife and I, and several other family members, spent two nights at this hotel recently. We’ve stayed in quite a few Holiday Inns over the years, and I would rate this one about average, at best, compared to all those we’ve stayed in. No major problems, but there were a few issues. When we arrived, there was no one...

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Thank Roadman58
RapidCityGM, General Manager at Quality Inn, responded to this review

Thank You for taking the time to share your experience. I'm pleased you found your room to be clean and comfortable. I do apologize you experienced problems with your room keys and the noise level.

North Dakota
Reviewed 13 October 2015

Spent 2 days in town on business. Hotel was fairly quiet, and the room was very clean. Weird smell in the stairs but no big deal. Checking in/out was easy. The breakfast was adequate, nothing special. The juices on tap (orange & apple) tasted as if they had been watered down.

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Thank ND_Ulsterscot
RapidCityGM, General Manager at Quality Inn, responded to this review

Thank You for taking a moment to share your stay experience. I'm pleased you enjoyed your clean room and friendly service. I do apologize there was a smell in the stairwell and that the juice wasn't to your liking. I will definitely check the setting on the machine to make sure it is dispensing the product correctly. Thank you for...

Pattaya, Thailand
Reviewed 3 October 2015 via mobile

The rooms are very comfortable. There are four pillows per bed: two soft and two firm. They are even labeled. The rooms are very clean and ours had a nice view. The breakfast is very good and has several options including oatmeal. The room has a filter coffee maker with coffee in filters. Free coffee is available in the lobby....

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Thank Maggie T
RapidCityGM, General Manager at Quality Inn, responded to this review

Thank You for your review. I am so pleased you enjoyed our breakfast, your room and our location. We look forward to having you with us again in the future.

Montclair, NJ
Reviewed 27 September 2015

Not cheap, but worth the price for our nice room and bathroom. WiFi worked well, even when two of us were using it simultaneously. Breakfast was very nice and the front desk people were very helpful to us. We celebrated my husband's birthday at the Outback Steakhouse just next door; very nice, too.

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Thank VanderZyppe
RapidCityGM, General Manager at Quality Inn, responded to this review

Thank You for your review. I am pleased you enjoyed your stay with us. We look forward to having you with us again in the future

Detroit Lakes, Minnesota
Reviewed 24 September 2015 via mobile

This property is very dated and an embarrassment to the IHG chain. Internet is junk less than .5 meg for download, most rooms don't have a microwave or fridge, time to join the modern age. Seriously this place should be a super 8 and not the Holiday Inn express. I'm here for business but I feel sorry for the families...

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Thank lakersailor
RapidCityGM, Manager at Quality Inn, responded to this review

I'd like to Thank You for your review. This is not the stay experience we want to provide for our guest on any level. The property is working extensively on improving the quality of the property itself, as well as, the level of customer service. These efforts include bringing in a new GM, Director of Housekeeping and Front Desk Manager....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 750 Cathedral Drive, Rapid City, SD 57701 (Formerly Holiday Inn Express Rapid City)
Region: United States > South Dakota > Rapid City
Price Range: £42 - £170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 63
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Also Known As:
Holiday Inn Express Rapid City Hotel Rapid City
Holiday Inn Rapid City
Rapid City Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
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Questions? Get answers from Quality Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor and has a nice view.”
 of 5 bubbles 232bettyf, 27 Sep 2016 | Read review
“No recommendations”
 of 5 bubbles RubynRick, 25 Sep 2016 | Read review
“Ours was on the second floor but they offer trolleys to take your luggage. And there is an elevator.”
 of 5 bubbles jches1, 17 Sep 2016 | Read review
“Really great location.”
 of 5 bubbles P3727VTcarolm, 18 Jul 2016 | Read review
“Make sure you call the hotel and talk to them to verify your reservations.”
 of 5 bubbles 898karelt, 8 Jun 2016 | Read review
5 of 5