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Sleep Inn & Suites

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538 Reviews from our TripAdvisor Community

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Showing 524: English reviews
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Reviewed 5 days ago NEWvia mobile

Large family and friends who were there. We can definitely see the heaven that is the black hills! We enjoyed the stay and can't wait to go back. Thanks for all of the great customer service, Kiley! WE love you!

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Helpful?
Thank julialayne
Denver, Colorado
Reviewed 1 week ago

In calling around to find a room to accommodate my family we found out they had suites with bunk beds in the room. My kids were delighted to have their own bed and the extra room to play. The pool was a decent size and the fitness center was conveniently right across the hall. The front desk staff were very...

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Helpful?
Thank BubiRae
O Fallon IL
Reviewed 2 weeks ago

I traveled with my son who was interviewing for a job. I searched multiple motels in the area and decided to book the Sleep Inn. Kris was the front desk clerk, very professional and customer service oriented. She was very kind to answer numerous questions about the area and each time we saw here she greeted us with a smile....

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Thank ColJeff
Texas
Reviewed 4 weeks ago

Wow is all I can say. I had a 5 night stay and check in was great. When I walked into the room there was a hand written thank you card and snack waiting for me. Room was very clean, maid service was fantastic and even had a card in the room asking me hand in to the front desk...

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Helpful?
Thank TexTraveler778
Tamra K, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. Our associates strive to provide excellent service for all of our guests and I am thrilled that we left a lasting impression on you! I have shared your kind comments with all our team, and they join me in thank you for your kind words. We hope that you will...

Lemmon, South Dakota
Reviewed 9 January 2017

A very nice place to stay. The hotel is clean and the staff is very is friendly & helpful. We stayed here because it is close to the airport. There are eating places close by and the mall isn't very far away. We would definitely stay here again.

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Helpful?
Thank mytravek2016
Tamra K, Manager at Sleep Inn & Suites, responded to this review

We are so glad your experience was nothing but the best. I have shared your comments with our staff, and they join me in thanking you for your kind words. The Sleep Inn & Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you again at your next...

Reviewed 17 December 2016 via mobile

This is a very nice hotel, located in a pretty quiet area considering it is almost directly off the interstate and the truck by pass. There are several choices of eating and gas stations in the vicinity. The room was clean and quite spacious! The breakfast with options to choose from was hot and tasty. No rubbery eggs or sausage...

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Helpful?
1Thank Mj C
Tamra K, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to review our hotel! We are thrilled that you enjoyed your experience with us and that we were able to provide a relaxing stay. We too love our convenient location and hot breakfast, and we appreciate your feedback regarding this. We hope that you will decide to join us again on your next visit...

Chicago
Reviewed 30 November 2016 via mobile

Let me start out with the positives: the hotel is very clean, the bed is very comfortable, and the room were modern. We checked in at 10pm after driving for 14 hours through a snow storm, all we wanted was a warm bed. The first room we checked in, did not have any heat. We waited for 20min and it...

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Thank ap123Chicago
Tamra K, Manager at Sleep Inn & Suites, responded to this review

We deeply apologize that your experience with the Sleep Inn & Suites of Rapid City did not exceed expectations. We are taking action to make sure all of our heaters are on and at a comfortable setting. Our team would have been happy to help you with the heater in your room. The service you had experience is not our...

Billings
Reviewed 20 November 2016

We picked sleep inn because it is pet friendly and we have enjoyed staying in this chain before. Hotel was nice and clean and breakfast was good. Easy access to freeway. Beds were very comfortable. Will stay here again next time we are through the area.

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Helpful?
Thank Jim C
Tamra K, Manager at Sleep Inn & Suites, responded to this review

We are so glad your experience was nothing but the best. The Sleep Inn & Suites strives for excellence in all areas and we are delighted your experience reflected this ideal. We look forward to seeing you and your furry companion again at your next stay in the Black Hills! Yours in Hospitality, Tamra Assistant General Manager

Reviewed 2 November 2016

I like the motel it was the first time that i had stayed there. The only thing I didnt like was that I gave my ATM number for the reservation but I payed cash when I got there, The motel still took out out my bill from my ATM so basically I was charged twice.

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Thank Debbie L
Tamra K, Manager at Sleep Inn & Suites, responded to this review

Thank you so much for taking the time to review our hotel! We are thrilled that you enjoyed your experience with us and that we were able to provide a relaxing stay. Our hotel, like many others world wide, authorize for more that the the stay amount for incidentals. The addition funds are released as soon as you checked out...

Toms River, New Jersey
Reviewed 21 October 2016

The hotel is in a good location just off I-90 and easy access to the main road to the Black Hills and Mount Rushmore. The desk staff was friendly and helpful. They gave us a name and directions to a nearby laundromat. The room was a nice size and nicely appointed. There is a refrigerator and microwave but no safe....

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Helpful?
Thank 622eagle
Tamra K, Manager at Sleep Inn & Suites, responded to this review

Thank you for your feedback in regards to your past stay here at Sleep Inn & Suites. Your opinion is important to us and we are pleased to know you enjoyed our location, amenities and services. We are however concerned to learn of the inconvenience the toaster caused you. We were in the process of receiving the new toaster, and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning

Additional Information about Sleep Inn & Suites

Address: 4031 Cheyenne Boulevard, Rapid City, SD 57703
Region: United States > South Dakota > Rapid City
Price Range: £38 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Sleep Inn And Suites
Sleep Hotel Rapid City
Hotel Style:
#4 Best Value Hotel in Rapid City
#8 Romantic Hotel in Rapid City
#9 Family Hotel in Rapid City
#13 Business Hotel in Rapid City
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn & Suites staff and other travellers.
8 questions
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Humboldt, Iowa
9 months ago
Taylorville, Illinois
over a year ago
over a year ago

See all questions (8)

Questions? Get answers from Sleep Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Usually higher floors are more quiet.”
 of 5 bubbles donrozee, 20 Oct 2016 | Read review
“n/a our room was great”
 of 5 bubbles John_Hospitality, 3 Oct 2016 | Read review
“Rooms on the top floor facing away from the freeway would be the most quiet”
 of 5 bubbles Startchr, 23 Sep 2016 | Read review
“Don't stay on the third floor. The halls are filthy.”
 of 5 bubbles 291deniseb, 17 Sep 2016 | Read review
“4th is the top, elevator close to middle numbers East side even numbers are quiet.. McDonald's and Marco Pizza nearby”
 of 5 bubbles leelanl, 13 Sep 2016 | Read review
5 of 5