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AmericInn Lodge & Suites Rapid City

Expedia.comUS$42*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$60*
US$42*
US$60*
US$60*
US$42*
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AmericInn Lodge & Suites Rapid City
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570 Reviews from our TripAdvisor Community

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There are newer reviews for AmericInn Lodge & Suites Rapid City
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Showing 562: English reviews
Reviewed 27 February 2017 via mobile

Stayed in "presidential suite". Actual blood stain on the comforter and on walls in bathroom. Trash all over hallways, elevators and streets. We stayed 2 nights and even on the slow night stuff was still trashed. When I came to check in at 4pm rooms not ready. Hotel is out of towels. No place to park. You can hear people...

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Helpful?
1Thank Robyn E
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

I am sorry to hear that you had so many problems during your stay with us. We provide ourselves on providing guests with an exceptional experience during their stay with us, and I cannot apologize enough for failing to exceed your expectations. I hope you will chose to stay with us again so that we can provide you with an...

Reviewed 23 February 2017

The room was great not completely clean. But we are sticklers about how we clean. The breakfast was very good. And the pool was wonderful. It had two queen beds and a hide a bed, for the five of us it was great and the price was wonderful.

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Helpful?
Thank Kathy W
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

I am happy to hear that you enjoyed your stay with us. I sincerely apologize for any issues you had in your room and I would love to discuss them with you. Please reach out to me by calling the hotel directly. We hope you will come see us again the next time you are in Rapid City! Sincerely, Edward...

Everett, Washington
Reviewed 27 January 2017

So we arrived early and was hoping to check in early, which I had put on the request part of the reservation. They could not accommodate that but that was not their fault. But while we were there we see a sign stating the pool and waterslide were closed. We asked why and were told the pipes froze. Did not...

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Helpful?
Thank Brian H
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

Good afternoon, Brian H! Thank you for taking the time to post a review for us. We love positive feedback but are also always listening for ways that we can improve, as well. I have been looking into your comments regarding the pool and I am unable to find any dates where we had frozen pipes or other issues that...

Rapid City
Reviewed 28 December 2016

We recently stay two nights at the Americinn at Rapid City SD during Christmas eve and Christmas Day. The hotel had wonderful facilities including, hot tub, steam room and pool. What a relaxing experience! The only negative occurrence was that the refrigerator wasn't functioning properly when we got to the room. This was important because I use insulin and needed...

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank A5050STrobertp
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

A5050STrobertp, Thank you for letting us know what you thought of your stay at AmericInn. I'm happy to hear you enjoyed our facilities! While I am sorry to hear you had a problem with your refrigerator, I am glad the staff fixed the problem quickly for you. I hope you will come see us if you find yourself in Rapid...

Eagan
Reviewed 7 December 2016

Our party of four booked two rooms for one night and were pleased beyond our expectations. A beautiful entry and spacious place to relax near the breakfast dining area and front desk makes it feel real comfortable and homey. The rooms were spacious, clean and well furnished. The breakfast provided was outstanding with lots of hot and cold choices. The...

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Helpful?
Thank Donald R
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

Donald R, I am very happy to hear that we exceeded your expectations during your stay. Whether it is our free hot breakfast, our 140 foot water slide, or just relaxing by the fireplace in the lobby, we have a list of amenities that offer something for everyone. I hope you will look us up next time you are in...

Durham
Reviewed 28 November 2016

Our room was clean and very comfortable. For frequent travelers that is very important. I would definitely stay again. The location is also very convenient. Easy on and off the interstate. Close to a variety of restaurants and stores.

Review collected in partnership with AmericInn Hotels and Suites
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Helpful?
Thank 177dawnn
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

177dawnn, Thank you for taking the time to post a review for us! We take great pride in providing clean and comfortable rooms for our guests. I hope you will come back and see us again! Sincerely, Edward K. - General Manager

Mankato, Minnesota
Reviewed 26 November 2016

This hotel has great prices and clean rooms - exactly what you are looking for when traveling along the interstate. What sets this hotel apart is that they strive to be a bit of a home away from home. Service was good - Kevin was WONDERFUL. You can tell he has a passion for what he does. I loved how...

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Helpful?
Thank globetrotter_EM
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

Globetrotter_EM, Thank you for letting us know about your stay! I have to agree with you, Kevin is wonderful to our guests. He is always quick with a smile and a laugh and eager to help out with anything a guest might need. I am sorry to hear that there was a problem with the outside lock while you were...

Reviewed 23 November 2016

The only time I stay at a different hotel is if there full! No matter what time of year the prices are spot on... Well maintained through out. Large clean spacious rooms with comfortable beds and plenty of pillows... The breakfast is always good! The pool is amazing! But the staff... Willing to go above and beyond, something rare! I've...

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Helpful?
Thank Michelle M
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

Michelle M, I am really happy to hear that you enjoy your time at AmericInn! Repeat guests are the best compliment we can have for our hotel. We look forward to seeing you on your next trip! Sincerely, Edward K.- General Manager

Kalispell, Montana
Reviewed 21 November 2016 via mobile

We came here for the water slide. The pool are is open until midnight, 11 to midnight being adult time. We sure liked that. Our daughter is 14. Pool area and bathrooms there were needing a cleaning. Slide is open all year long. Beds in the room were sagging in the middle making for an uncomfortable sleep. Good breakfast in...

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Helpful?
1Thank montcowgirlup
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

Montcowgirlup, Thank you for taking the time to let us know about your stay! Having a 140 foot water slide in the hotel can make a stay much more enjoyable. I'm sorry that you had an issue with your bed while you were here. We want you to be as comfortable as possible at the AmericInn and will try and...

Casper, Wyoming
Reviewed 13 November 2016

The room was spacious and the pool and water slide were a huge hit for the kids. it is close to the both mall shopping and the newer outdoor mall. I am sure once renovations are complete it will be worthy of a better rating. The staff was friendly and the clerk, John who helped with our reservation and eventual...

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Helpful?
Thank sandy4liberty
AmericInn L, General Manager at AmericInn Lodge & Suites Rapid City, responded to this review

Sandy4liberty, Thank you for letting us know that John did a great job taking care of you! You'll be happy to know the renovations are done and all of our rooms have brand new showers for our guests! We hope to see you again soon! Sincerely, Edward K. - General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from AmericInn Lodge & Suites Rapid City staff and other travellers.
2 questions
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1 month ago

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Questions? Get answers from AmericInn Lodge & Suites Rapid City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be nice at the front desk and. Ask if you have a preference!”
travelingrm, 23 Apr 2017 | Read review
“If you have a family trip the family suites are great!”
V1012BEkathyw, 23 Feb 2017 | Read review
“They are all nice.”
donaldr155, 7 Dec 2016 | Read review
“Any needs u have let them know at check in (to save a trip back) ALWAYS more then happy to accommodate!”
michellemP6741WL, 23 Nov 2016 | Read review
“This is a hotel for families if your ok with children - enjoy!”
sandy4liberty, 13 Nov 2016 | Read review
5 of 5
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US$42* /night
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Prices are for 1 room, 2 adults
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