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Microtel Inn & Suites by Wyndham Rapid City

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Microtel Inn & Suites by Wyndham Rapid City
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612 Reviews from our TripAdvisor Community

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Showing 602: English reviews
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Gillette, Wyoming
Reviewed yesterday NEW

Review collected in partnership with Microtel Inn & Suites by Wyndham
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Helpful?
Thank 789cassiek
Billings, Montana
Reviewed 6 days ago NEW

The room was wonderful, the people at the front desk were very pleasant. The only thing that we found to be a problem was when we went to sit in the hot tub it had WAY, WAY to much chemicals, so the stuff we were wearing got ruined, our eyes and throats felt like they were burning, and our skin...

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Thank vettamickey
Minneapolis, Minnesota
Reviewed 6 days ago NEW

The night I arrived the key-coder was broken, so any time I left my room I had to get the front desk guy to let me back in. He was very sweet about it and ready to go at any time, just an odd experience that was less then premium, but he made the best of it. Other than that...

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Thank 209lindseyd
Dickinson
Reviewed 1 week ago

Poor over all quality. Not happy about the loudness at night. Couldn't sleep. Not happy about the dirtyness of the hotel in general.

Review collected in partnership with Microtel Inn & Suites by Wyndham
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Thank 232tracif
Hauser, id
Reviewed 2 weeks ago

Review collected in partnership with Microtel Inn & Suites by Wyndham
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Thank Stephen B
North Sioux City, South Dakota
Reviewed 3 weeks ago

The room was super nice I liked the set up of the rooms and so close to the mall and restaurants nice and quiet thanks for the hospitality

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Thank paulamR2120WC
Rapid City, South Dakota
Reviewed 11 February 2017

First they put us in had a fan that would quit making noise. So they moved us. Then second the bed lenis had balls of hair and the people next to us kept banging around there room it excoded . The bathroom didn't even look like it had been cleaned.

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Thank michelerN5016IU
Natisha G, General Manager at Microtel Inn & Suites by Wyndham Rapid City, responded to this review

Sorry to hear about your issues but we would like to thank you for taking the time to review our hotel. We try to make every guest's stay exceptional so we are sorry to hear about the complications with your stay. We hope in due time you will give us another chance.

Rapid city
Reviewed 7 February 2017

Staff is so busy on phones they can't even acknowledge the customers. Was going to check out Sunday morning but staff was so busy on their phones couldn't do that so we just left. Had issues was other guests staff did attempt to resolve.

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Thank Johnrick76
Natisha G, General Manager at Microtel Inn & Suites by Wyndham Rapid City, responded to this review

I apologize for the issues that you had. This is an issue we are currently addressing. Thank you for your honest review.

Pierre, sd
Reviewed 6 February 2017

Food was good for the complimentary breakfast. The hot tub wasn't so hot. Everything was clean and we enjoyed our stay.

Review collected in partnership with Microtel Inn & Suites by Wyndham
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Thank 90grantv
Natisha G, General Manager at Microtel Inn & Suites by Wyndham Rapid City, responded to this review

We are glad to hear that you enjoyed your stay and thank you for taking the time to review our property. We look forward to seeing you again!

Huron, South Dakota
Reviewed 1 February 2017

Bathroom wasn't clean and we had only at best lukewarm showers. Staff was friendly but I will not stay here again

Review collected in partnership with Microtel Inn & Suites by Wyndham
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Thank A82TCdawnb
Natisha G, General Manager at Microtel Inn & Suites by Wyndham Rapid City, responded to this review

I am sorry to hear about the issues. I'm glad that our staff was accommodating and friendly. We are investigating the issues with the hot water.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Microtel Inn & Suites by Wyndham Rapid City staff and other travellers.
2 questions
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Questions? Get answers from Microtel Inn & Suites by Wyndham Rapid City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay on the ground floor, you can hear other guests walking about in their rooms above you.”
 of 5 bubbles WVFGMF, 19 Sep 2016 | Read review
“3rd floor room was quiet”
 of 5 bubbles travelladynj, 12 Sep 2016 | Read review
“Nothing to say for a tip.”
 of 5 bubbles dianebJ5342AM, 1 Aug 2016 | Read review
“First floor was good for us.”
 of 5 bubbles KARENK141, 3 Jul 2016 | Read review
“Window opens with screen, our dog loved the bench seat looking out!”
 of 5 bubbles Thebogg, 29 May 2016 | Read review
5 of 5