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MainStay Suites Brentwood

Traveller (39)
Room & Suite (44)
Dining (3)
About
Location
Cleanliness
Service
Value
When booking at our smoke-free MainStay Suites(R) hotel in Brentwood, Tennessee, you can feel at home in relaxing guest rooms with a variety of accommodations. This suburban town is conveniently located near Nashville, frequently called Music City. Some popular nearby attractions in Brentwood and Nashville include: Nashville Convention Center, Bridgestone Arena, Vanderbilt University Medical Center, Nissan Stadium Brentwood hotels also provide easy access to the Nashville International Airport, which serves the majority of air travelers to Music City. We are also near the Nashville Zoo at Grassmere, Coolsprings Galleria, Fairgrounds Speedway, Fisk University, Lipscomb University, Music Row, Country Music Hall of Fame and Museum. Our rooms feature flat-screen TVs, coffee makers, microwaves, refrigerators, kitchen facilities, hair dryers, sofa sleepers, irons and ironing boards. Long-distance travelers will appreciate our guest laundry services.
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Property amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Laundry Service
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
Location
Full view
59Somewhat walkable
Grade: 59 out of 100
76Restaurantswithin 0.75 miles
6Attractionswithin 0.75 miles
Reviews & more
208Reviews
84Photos
1Q+A
49Room tips
Traveller rating
  • 67
  • 56
  • 33
  • 35
  • 17
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
I booked my stay which was for medical reasons. But that was not an option on their list. Anyway, everyone I stay, which has been many over the past year. If I click Mainstays website, it automatically sends me to choice hotels to book choice Hotels automatically populates your
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Response from mainstaysuitesbrentw, Hotel Manager at MainStay Suites Brentwood
Responded yesterday
Dear Valued Guest, Greetings from the Mainstay Suites Brentwood. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
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Disappointed with our stay here. We're on a road trip around the US so have stayed at a few long stay suites and this was the worst one. Luckily they are trying to upgrade facilities so the room had new carpet but the hallways were still old and gross. Went down for the
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Response from mainstaysuitesbrentw, Hotel Manager​ at MainStay Suites Brentwood
Responded 2 weeks ago
Dear Guest, Thanks for your stay at our hotel. We are sorry that you had a very unpleasant stay at our hotel. We have seriously taken note of your comments about multiple issues, which made your stay undesirable. It is clear that we have let you down, and for that we apologize. This is not an indication of how we normally do business, and I’m concerned with the quality of your experience. We have taken up the issue with our management team and also instructed to take required action. I hope you will generously give us another chance in the future. We take all comments seriously and will do better for you next time. Sincerely, Hotel Manager​
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Stayed in a room with 1 queen bed and sofa. It seemed pretty clean, and obviously has been updated in recent years. It's a nice area, and felt very safe. Our room did have a kind of gross smell... like old pizza,a hint of B.O., plus a ton of air freshener to try to hide it. I'm
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Response from mainstaysuitesbrentw, Hotel Manager at MainStay Suites Brentwood
Responded 2 weeks ago
Dear Guest, Thank you for the stay and review.Nice to see your kind words, At the same time we are very sorry to hear about the gross smell you experienced during your stay. We will work with our housekeeping staff to ensure all areas of our hotel smell fresh and clean at all times. Look forward to welcoming you again. Sincerely, Hotel Manager
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Booked a suite for eight nights. Good location and easy access to Nashville. We were given a room with new carpet but that is where the good times ended. The hallway carpet was dirty and smelled. The A/C in the room could not be turned off, ran consistently and was very loud.
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Response from mainstaysuitesbrentw, Hotel Manager at MainStay Suites Brentwood
Responded 2 weeks ago
Dear Guest, Thank you for your stay. Very much concern about the inconveniences due to several issues mentioned in your review. We will surely check and take action for improvement. This is a matter of concern and not a regular feature of our hospitality. We want you to have the best possible experience here, and we’re working toward complete satisfaction of all guests. Sincerely, Hotel Manager
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We enjoyed staying at MainStay Suites in spite of a succession of problems. The ideal location alone rates more than one star. It is on a tree-lined street in quiet surroundings. A grocery is three minutes away. There are three routes to downtown Nashville close by. There
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Response from mainstaysuitesbrentw, Hotel Manager at MainStay Suites Brentwood
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to tell us about your experience. I'm glad you liked the staff and will pass along your feedback to the whole team, to inspire them more. Please allow me to express my sincerest apologies, for the issues you encountered during your stay. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Hotel Manager
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Living room with sofa bed
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1234569
we need a room with 2 full size beds any available?
Yes, some suites have 2 full beds.
0 votes
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"Go planning to wait on yourself for everything from towels to garbage!"
"Room 240 was down two hallways from the elevator, but next to the stairs & an outside door."
"Rooms on the third floor are renovated."
"clean and had continental breakfast"
"Had third floor room. good view"
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PRICE RANGE
US$93 - US$139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mainstay suites brentwood hotel brentwoodmain stay hotel brentwood
LOCATION
United StatesTennesseeBrentwood
NUMBER OF ROOMS
99
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