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Extended Stay America - Nashville - Brentwood - South

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Traveller (45)
Room & Suite (39)
Dining (4)
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Overview
  • Excellent26%
  • Very good14%
  • Average8%
  • Poor17%
  • Terrible35%
Travellers talk about
“grab and go”(7 reviews)
“office closes”(2 reviews)
“fresh towels”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Pets Allowed
Self-Serve Laundry
Breakfast included
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Nashville - Brentwood - South
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Offers from Extended Stay America - Nashville - Brentwood - South
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (179)
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178 results
Traveller rating
48
26
15
32
57
Traveller type
Time of year
LanguageEnglish
48
26
15
32
57
Show reviews that mention
All reviewsgrab and gooffice closesfresh towelsfull size refrigeratornice roombeds were very comfortable
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1 - 5 of 178 reviews
Reviewed 2 days ago

Location is good, in Brentwood and within 1/4 mile of I-65 on ramp. As for the room, it was not very clean and not well maintained. The carpet had some kind of hair in many places, and the kitchen's wood laminate floor made my socks...More

Thank Jeremy D
Response from 00esa, Manager at Extended Stay America - Nashville - Brentwood - SouthResponded yesterday

Jeremy, please accept our sincere apologies for the issues you encountered and the inconvenience caused. We regret not meeting all of your expectations and rest assured that corrective actions are being taken within the respective departments. We are committed to making sure that we don't...More

Hotel's Favourite
Reviewed 20 February 2018 via mobile

Decided to stay here for two nights while in Nashville. Got a room with 2 twin beds and a kitchenette with a full size refrigerator. They have everything you need for the kitchen at the front desk, all you have to do is ask. They...More

Thank Jane L
Response from 00esa, Manager at Extended Stay America - Nashville - Brentwood - SouthResponded 21 February 2018

Jane, it's a pleasure to read your fantastic review about Extended Stay America! We are pleased to know how much you liked your room and kitchenette! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your...More

Reviewed 14 February 2018

I have always stayed with this company and for the most part have always had a good experience. However on this last trip to this particular hotel in Brentwood both myself and my girlfriend who had made the reservation experienced a number of insect bites....More

1  Thank Mickchange
Response from 00esa, Manager at Extended Stay America - Nashville - Brentwood - SouthResponded 16 February 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 23 January 2018

If you can't fork out $200+ to stay downtown Nashville this is the place! Nice room with kitchen. Best value and within 10 minutes or so from the Broadway bar district! No other hotel has this quality for this value price!More

Review collected in partnership with Extended Stay
Thank Dudleydorad
Response from 00esa, Manager at Extended Stay America - Nashville - Brentwood - SouthResponded 23 January 2018

Thanks for the 5-star review of Extended Stay America. We are thrilled to know our ideal location was the highlight of your entire stay and that we were able to meet your expectations at a great price. Thanks once more for your positive comments, and...More

Reviewed 1 November 2017 via mobile

Upon checking out, after I had already paid when checking in- I was told I owed $.27 for a “city room tax”. Now, 27 cents is nothing to be concerned over. However, why was this fee not charged when I swiped my card the first...More

Thank Jason P
Response from 00esa, Manager at Extended Stay America - Nashville - Brentwood - SouthResponded 2 November 2017

Jason, it is disheartening to read you were unhappy with your stay. This is not the level of service we provide and it certainly doesn’t match our standards. Your comments are appreciated, and it has initiated additional training for our associates as we continuously improve....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$83 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$83 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (45)
Room & Suite (39)
Dining (4)
Questions & Answers
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D R
7 July 2016|
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Response from rehmer | Reviewed this property |
I don't know about the showers but the property is substandard. I would STRONGLY advise to consider other properties. The room we stayed in was dirty, outdated, and generally a mess. There were people lounging around... More
0
Votes
Room Tips
"Don't stay at this facility."
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"PICK a different hotel chain. Telleveryone to avoid Extended Stay America!"
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"gets pretty rough hauling your stuff up 3 floors worth of stairs"
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"If you stayed on the ground floor, because there wasn't an elevator, this hotel might be tolerable, but I..."
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