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All reviewshonor systemfront deskroom was cleanfull kitchenkitchen itemsdvd playeran extended stay hotelquiet areabusiness areaoffice parkone night staywould stay here againcoffee makerroad tripgreat roomnice stayhome away from home
My wife and I stay at a lot of Candlewood Inns and were looking forward to this one until we arrived at the front desk. I had already unloaded the car onto the luggage cart (I take EVERYTHING out of the car) and was greeted...More
I always stay at this hotel when traveling for business in Brentwood, TN. I have found that for the price, it is a better value than many of the hotels in the area. It is very affordable, but it has always been clean when I...More
No person at front desk so check in took 15 minutes with no apology for absence. Asked for restaurant list and although 50 restaurants close by, I was just give a book for Franklin. Bad service. Room okay. Hotel showing wear and tear. Very noisy.More
1 Thank marvl
Response from IHGService, Guest Relations Manager at Candlewood Suites Nashville BrentwoodResponded 3 weeks ago
Thank you for your recent stay and for taking the time to write a review. While I am pleased to read that you found the value of your stay to be good, it is regrettable that the service you received at check-in, hotel...More
I love this place. It's older, yes. There's a lot to be said for a hotel that actually has windows that open. All the way. Fresh air is super important to me. Great staff, too. There are sidewalks and I got my walk on.
It's a simple place but it was clean and had everything we needed. The first room we were given had a funny smell. I called the front desk and she got us another room immediately and made sure everything was just right! I thought they...More
Response from Michael C | Reviewed this property |
Since Candlewood is an IHG hotel, I would first go to the IHG website and pay them a compliment and then ask if you can purchase a pillow. I assume they purchase in bulk from a supplier who may or may not sell them retail.