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All reviewspanera breadcold stone creameryhi expresslight sleeperking suiteloud noisewatching tvcheck in was quick and easymaybe minutesstaff was very friendlyinternet connectionbreakfast roompull out couchan overnight staythe room was nicecomplimentary breakfastconvenient location
Had a leaky bathroom and the front desk did not care much about moving us to a different room even at almost 9pm; although at the end we did get a better room because they couldn't fix it. Maintenance person was friendly and courteous. Noisy...More
1 Thank Samasu
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville AreaResponded 4 days ago
Thank you for your stay and for taking the time to share your experience with us. It is nice to see the you appreciated our maintenance and breakfast staff.
I am sorry to read about the issues you with with the bathroom conditions...More
We had problems with reservations at another IHG location for a 3 night stay, left there and went to the HI Express in South Brentwood, where the front desk person couldn't even quote us a rate beyond the current day (to have surprise rates for...More
Response from HI Express S, Director of Sales at Holiday Inn Express Hotel & Suites Brentwood North-Nashville AreaResponded 18 May 2017
We really appreciate your kind regards towards our staff. We do hope you'll come and stay again!! Peyton is a wonderful employee and were glad to have him, I've passed on these notes to him. Again thank you!
You can tell this property has had a facelift. It has well done commons areas with less detail to attention in the room bathroom. Still garner's a 4 from this reviewer. Very good breakfast and extremely attentive staff.
Hotel was good and clean. Not far outside Nashville, but the day we were there coincided with a Kenny Rogers concert in town so the very friendly and helpful ( and local-thankfully) advised us not to go downtown in a taxi as getting back at...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville AreaResponded 4 February 2018
Thanks for choosing IHG for your travel needs and for dropping a feedback. I'm glad that you were satisfied with the location of our hotel. Also, it's good to know that the overall set-up of our room and cleanliness met your expectations. I'm...More
-Staff was very friendly and courteous
-Breakfast was well stocked and the staff, again, was very friendly
-Furnishings were good and bed was comfortable
-Probably the best water pressure that I have had at any hotel ever
- Plenty of coffee available...More