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Comfort Inn & Suites

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179 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Athens, Alabama
Reviewed 2 weeks ago via mobile

Great Friendly if anything arises they are quick at solving.Ashley great service your customer service skills are impeccable. Rooms kept up daily the only suggestion is have breakfast bar open at 06:00.due to scheduling was unable to enjoy the free breakfast

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Helpful?
Thank Marvin H
gmtn502, General Manager at Comfort Inn & Suites, responded to this review

Thank you very much for your encouraging review! We agree, Ashley is excellent with our guests and we're happy to have her. I'm so glad she and the rest of the staff were able to make your stay so nice. Thank you for sharing your feedback about our breakfast hours. Choice requires that we serve breakfast for 3 hours, starting...

Atlanta, Georgia
Reviewed 2 weeks ago

I was a little apprehensive about staying here since I have read a bit of negative reviews about this place. However I was impressed with the hotel It had a good staff team the lady at the front desk was extremely friendly and very helpful, there are a ton of places to eat nearby and extremely easy access to I-75...

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Helpful?
Thank Eli C
gmtn502, General Manager at Comfort Inn & Suites, responded to this review

Thank you for the nice things you had to say about our hotel. We're very happy that you were impressed! We are very proud of our staff and it's good to know that they treated you well. Recommendations from valuable guests like yourself mean so much to us, and we thank you for it. We look forward to seeing you...

Roxboro, North Carolina
Reviewed 4 weeks ago

The facility is quite new, very attractive, clean, and well maintained, and the overall service was excellent. Over and above that, Ashley was outstanding. She went way beyond the norm to accommodate the special needs of my 89 year old stepmother, including calling a client who had already booked a reservation to ask him to switch rooms in order to...

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Helpful?
Thank PRV55
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you so much for all of your wonderful comments. We greatly appreciate the feedback and can’t wait to welcome you back to Chattanooga. It is important to us that we are always delivering the best to our guest. reviews such as this makes our property so incredibly proud.

Reviewed 27 October 2016 via mobile

Ashley had excellent service and a pleasant customer service appearance. Very friendly and will stay here again because of my experience. Thank you ashley!! I stay at many comfort inns around the country and the service was extra this evening and made my trip away from home enjoyable even though I miss my family. Great job Ashley!!

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Helpful?
Thank lifelives
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Thank you for the feedback and the great review! We are so happy to hear that we were able to provide you with timely and effective service. We take great pride in our employees, and love hearing when they do a great job. We hope you will come back to visit us again in the near future!

Delta
Reviewed 27 October 2016

Our party of four arrived a day ahead and Ashley accommodated our needs in a most polite, respectful and cheerful manner. We had two handicapped members in our party and she empathized with our needs perfectly and found rooms on the ground floor to meet our needs exactly. Ashley is a first rate team member and a great customer service...

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Helpful?
Thank Nancy P
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for your great review , We are glad that you had enjoyed your stay at our hotel. Thank you for acknowledging our staff for their great work. We will look forward to having you stay with us again in the near future.

Savannah, Georgia
Reviewed 27 October 2016

We arrived in Chattanooga on Oct 6 2016 , after a long ride from Savannah GA. My family evacuated because of hurricane Matthew and we decided to go to Chattanooga because it is my hometown. There were 4 other hotels we had gone to and they all said they only had a room for the night because the rest of...

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Helpful?
Thank eholmes08
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for your positive feedback and compliments. We are glad we exceeded your expectations and accommodate your family during your stay. We look forward to having you stay with us the next time you are in Chattanooga, TN.

Chattanooga, Tennessee
Reviewed 25 October 2016

Excellent service, rooms are very nice and beds super comfy, hotel clean and modern overall, we rented 3 rooms and were really nice, great service...the front desk girl Jazmin was very professional and sweet, We recommend this hotel very much!!!

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Helpful?
Thank ccnidodeaguilas
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! sincerely,...

Pensacola, Florida
Reviewed 13 October 2016

We stayed here for one night on our way north. The staff was very friendly and helpful upon check-in. The room was spacious, clean and modern. The morning breakfast was typical for Comfort Inns and well stocked. The property is located across the street from several restaurants which meant we could walk to dinner.

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Helpful?
Thank GCTraveler
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Guest, We are thrilled that you enjoyed your stay with us! Thank you for taking the time to leave such a kind review and we look forward to seeing you again the next time you visit the Chattanooga! Jazmin M

Daytona Beach, Florida
Reviewed 12 October 2016

Never expected to stay in such a friendly, helpful place. Peggy was up and ready with a great full breakfast every morning with a wonderful smile on her face. The hotel is just across the street from many fine restaurants. Also covered parking.

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Helpful?
Thank Sandy H
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for the feedback and the great review! We are so happy to hear that we were able to provide you with timely and effective service. We take great pride in our employees, and love hearing when they do a great job. We hope you will come back to visit us again in the near future! Jazmin...

Arlington, Indiana
Reviewed 11 October 2016

We were traveling from South Florida on the night of October 6, 2016. We were unable to find a place to stay because of hurricane Matthew. It was 2:00 AM when we stopped. We were totally exhausted. Cathy asked if she could help us find a place. She called several places and there were no room available. She told us...

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Helpful?
Thank mchastain2016
Jazmin M, Public Relations Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Our hotel recently underwent an extensive renovation, with many attractive and practical improvements. We are located on Shallowford Village Drive just off I-75 exit 5. The Comfort Inn & Suites(R) in Chattanooga, TN is a 100% nonsmoking hotel just a short walk from Chattanooga's largest shopping venue, the Hamilton Place Mall. A refrigerator and microwave are standard in all the rooms. Additionally, each room holds a coffee maker, hair dryer, iron, and ironing board. Our large suites include an extra sitting area, a work desk, sofa sleepers. Also available are rooms with large whirlpool tubs. Large, flat screened television sets with expanded cable service as well as access to a wireless, high-speed Internet connection are available free of charge in every room and suite. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 2341 Shallowford Village Dr, Chattanooga, TN 37421
Region: United States > Tennessee > Chattanooga
Price Range: £59 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Comfort Hotel Chattanooga
Comfort Inn And Suites
Comfort Inn Chattanooga
Chattanooga Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
3 questions
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Upper Sandusky, Ohio
5 months ago
Hawkinsville, Georgia
9 months ago
Hawkinsville, Georgia

See all questions (3)

Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seek out the ground floor if your party has special needs.”
 of 5 bubbles NancyP884, 27 Oct 2016 | Read review
“I had no noise issues. Quiet.”
 of 5 bubbles eholmes08, 26 Oct 2016 | Read review
“We stayed on the third floor and it was very quiet.”
 of 5 bubbles GCTraveler, 13 Oct 2016 | Read review
“First floor was convenient and close to breakfast.”
 of 5 bubbles kswilliamson37343, 8 Oct 2016 | Read review
“Rooms on the 2nd floor allow guests to walk right out to the parking lot behind the building.”
 of 5 bubbles MaryEF3, 12 Sep 2016 | Read review
5 of 5
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