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Country Inn & Suites By Carlson, Chattanooga I-24 West

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Country Inn & Suites By Carlson, Chattanooga I-24 West
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688 Reviews from our TripAdvisor Community

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Showing 686: English reviews
Start your review of Country Inn & Suites By Carlson, Chattanooga I-24 West
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Franklin, North Carolina
Reviewed 3 days ago NEW

Title covers it. Hotel sucked real hard. Room sucked. Gym sucked. Pool sucked. Employees were great though. Very nice customer service and personality. Too bad they work at such a crappy hotel. Again, hotel was crap but the employees were great.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank JohnIzquierdo89
Sevierville, Tennessee
Reviewed 6 days ago NEWvia mobile

Had a great stay the construction everyone is writing about must be over. Stayed one first floor room was as clean as any room I've ever stayed in, the beds were very comfortable, pillow was so soft I thought about taking one! The morning breakfast was as great, they had a menu up for the next days breakfast which I...

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Helpful?
Thank Carl C
Jennifer R, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

Thank you for your review. We are glad to hear you enjoyed your stay. It's nice to hear that you had the experience of home away from home feeling. We are looking forward to seeing you again.

Crossville
Reviewed 6 days ago NEW

Charged full price when under construction and not notified when booked. Also no water from 10-6. Room was old and dingy with no bedding. Had to request it. Very disappointed. Will not stay here again. The breakfast was basically cold foods with only a couple hot options.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 663darreni
Jennifer R, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

I apologize for these concerns you had while staying with us. I have brought these issues to the attention of each department and we are working deligently to fix this. We are under renovations, everything in it from the lighting to the flooring is going to be new. I hope you will come back in a few months or on...

Chicago, Illinois
Reviewed 1 week ago via mobile

There are good things about this hotel but yet equally bad things. First they are pet friendly so that's a plus if you are traveling with your dog and there are a lot of dogs that stay here! So be prepared for that. Construction is going on so it is quite a mess. I hope they plan on tearing out...

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Helpful?
Thank Sandy K
Jennifer R, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

Thank you for taking the time to leave us with a review. Every review helps us see changes we need to make. We are going through renovations, when it is all done every room will have new furniture and no carpet. The hotel will have a new look. I'm sorry we were out of cookie dough, we work very hard...

Pigeon Forge, Tennessee
Reviewed 1 week ago via mobile

This location was very convenient to everything and I am glad we were visiting on the weekend due to all the remodeling taking place. Staff we nice, breakfast was good. Bed could of been a little bit more comfortable but not terrible. I don't believe I would visit during the week day with the noise of the remodeling.

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Helpful?
Thank rick b
Jennifer R, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

Thank you for your review. We are glad to hear you enjoyed your stay. Renovations will be done in the next few months and we hope you can come back and visit us then and see the changes we make. Thank you again for staying with us on your trip.

Anonymous
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank X2199UKkaylac
Jennifer R, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

Sartell MN, United States
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank stepheny153
Jennifer R, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

Chicago, Illinois
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Lynn K
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

Herrin, Illinois
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank TMC274
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

Chattanooga, Tennessee
Reviewed 2 weeks ago via mobile

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1Thank Shania O
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Chattanooga I-24 West staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Chattanooga I-24 West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Service at desk, especially Katherine M, was EXCELLENT!!”
 of 5 bubbles , 16 Feb 2017 | Read review
“3rd floor never allowed smoking in the last 20 years”
 of 5 bubbles mkodatt, 16 Feb 2017 | Read review
“I appreciate a room away from any elevator- just more quiet & private”
 of 5 bubbles alicec272, 3 Jan 2017 | Read review
“Wifi is slow on the 1st floor”
 of 5 bubbles sirpeternincompoop, 27 Dec 2016 | Read review
“If traveling with pets ask for near the stairs or if on ground floor ask for side neat Taco Bell”
 of 5 bubbles OleSouthWanderer, 27 Nov 2016 | Read review
5 of 5