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Holiday Inn - Hamilton Place

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222 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Reviewed yesterday NEWvia mobile

Don't stay here if you need internet. When I stayed, I had no internet. Even worse, it would pop us as available and then immediately drop. The hotel is ok, but the internet, which most of us use for business and life, is non-existent.

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Helpful?
Thank Jason R
Columbiana
Reviewed 1 week ago

I think that when reading hotel reviews, they don't do you much good unless you have the same expectations and values as the person reviewing. Home is a 2 bedroom, 1 bathroom $80k home. So, my expectations are simple: 1. I want a courteous staff 2. I want a bed/pillow comfort level slightly higher than what I own 3. I...

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Helpful?
Thank Jessica G
Boaz, Alabama
Reviewed 3 weeks ago via mobile

I called to reserve a room which I had seen online for $109/night. After checking availability and telling the person on phone I would like a room I gave her my credit card number. After taking my card number the person gaveme a total which was $174. At that point I said "wait.. I thought the room was $109?" She...

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Helpful?
Thank jwp512
IHGService, Guest Relations Manager at Holiday Inn - Hamilton Place, responded to this review

Dear jwp512, Thank you for your review regarding your recent stay at Holiday Inn Hamilton Place Chattanooga, TN. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you...

Lilburn, Georgia
Reviewed 4 weeks ago

We stay here often because it is close to family. This visit, the air didn't work (still 85 degrees in the south, sooooo) when we asked maint. to come check it, he told me the "room was too large for a small unit." And the sheets had yucky stains on them, when we tried to call the front desk, no...

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Helpful?
Thank volgirlinga
IHGService, Guest Relations Manager at Holiday Inn - Hamilton Place, responded to this review

Dear volgirlinga, Thank you for your feedback regarding your stay at Holiday Inn Hamilton Place Chattanooga, TN. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the air conditioning, sheets and customer service. We will address these concerns. We take all reviews positive and negative...

Chattanooga, Tennessee
Reviewed 5 weeks ago

I really enjoyed my stay here. The staff was very friendly. The hotel is very modern and clean. They have a wonderful indoor pool that's open year round. THe beds are comfy and the bathroom has a huge walkin shower. THe hotel is minutes away from great shopping and a variety of restaurants.

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Helpful?
Thank Tammy42013
CrystalSales, Sales Coordinator at Holiday Inn - Hamilton Place, responded to this review

Dear Tammy42013 Thank you so much for taking the time to complete a review in Trip Advisor. The Holiday Inn at Hamilton Place is so glad to know your stay was very enjoyable. We really appreciate your comments and hope to see you again! Have a wonderful day!

Flora, Mississippi
Reviewed 14 October 2016 via mobile

This was a terrible experience. I chose this hotel because of the rating, but they certainly don't deserve the rating they had. The service was not friendly, the ac did not work, our room only had a walk in shower and it was nasty with mildew, the room had a mildew smell. When we came back from dinner the clerk...

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Helpful?
Thank Prunnels
IHGService, Guest Relations Manager at Holiday Inn - Hamilton Place, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are truly sorry for any inconvenience the air conditioning unit, the quality of room received, and the level of service from the clerk let...

Reviewed 12 October 2016 via mobile

We have stayed there a few times the air condition never seems to work properly We arrive late due our flights being after we get off work and the staff is never around when we get there. We usually have to wait on them to return

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Helpful?
Thank Philline L
IHGService, Guest Relations Manager at Holiday Inn - Hamilton Place, responded to this review

Dear Philline L, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant as it should have been. I am sorry for the inconvenience the air...

Salisbury, United Kingdom
Reviewed 10 October 2016

We stayed here for 2 nights. Good rooms, Good location friendly staff. Very comfortable, would definately recommend. Lots of eateries within walking distance, had breakfast in the hotel one day which very nice and reasonably priced.

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Helpful?
Thank JPF1966
CrystalSales, Sales Coordinator at Holiday Inn - Hamilton Place, responded to this review

Thank you for taking the time to share your experience with The Holiday Inn Chattanooga at Hamilton Place. We sincerely appreciate your recognition and feedback. We look forward to having you as our guests again very soon!

Dryden, Canada
Reviewed 28 September 2016 via mobile

We spent a night at this hotel on our way to Florida. It was worth every penny! Nice, clean and modern. Loved the glass shower in our bathroom. Front desk staff was very knowledgeable and friendly. Will definitely be our go to place next time we are in Chattanooga!!

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Helpful?
Thank Ontariogirl30
CrystalSales, Sales Coordinator at Holiday Inn - Hamilton Place, responded to this review

Hello Ontariogirl30, Thank you for taking the time to give us your feedback from your recent stay! I am delighted that you have a great experience at the Holiday Inn Chattanooga at Hamilton Place. We hope to see you again soon upon your return to Chattanooga!

Atlanta, Georgia
Reviewed 26 September 2016

My stay was okay but they hotel never returned the $50.00 charge taken off my credit card. Also, I left something valuable there and called immediately but when I contacted them, they never responded.

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Helpful?
Thank viola104
CrystalSales, Sales Coordinator at Holiday Inn - Hamilton Place, responded to this review

Dear viola104, Thank you for taking the time to give us your feedback on your recent stay. I apologize for the negative experience you encountered when staying with us. We are taking extreme measures to improve our services to ensure we meet all guests satisfaction. Please contact us about the hold on your credit card and your items left behind,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Holiday Inn - Hamilton Place

Address: 2232 Center St, Chattanooga, TN 37421-2501
Region: United States > Tennessee > Chattanooga
Price Range: £73 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn - Hamilton Place 3*
Number of rooms: 137
Reservation Options:
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Hotel Style:
#3 Green Hotel in Chattanooga
#24 Business Hotel in Chattanooga
#25 Family Hotel in Chattanooga
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Questions & Answers

Questions? Get answers from Holiday Inn - Hamilton Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on back side face a wooded area. Parking is a little scarce right in front of the hotel.”
 of 5 bubbles A9070GOdavew, 6 Sep 2016 | Read review
“Hotel is very quiet. I love the bathroom because it had a shower only and no bathtub.”
 of 5 bubbles sheilaw536, 22 Aug 2016 | Read review
“Make sure you get in early enough to enjoy the bar as for some reason it closes at 10pm”
 of 5 bubbles RogerP432, 27 May 2016 | Read review
“Top floor rooms seem to have continuous background HVAC noise.”
 of 5 bubbles BillD690, 21 Apr 2016 | Read review
“King Suite is very large and accommodating, nice natural light.”
  • ladybug drawn to the bathroom light
  • more ladybugs
  • one of many ladybugs we met
  • water spot in granite from ice bucket
 of 5 bubbles deannabananuh, 15 Mar 2016 | Read review
5 of 5
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