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Hilton Garden Inn Chattanooga Downtown

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Hilton Garden Inn Chattanooga Downtown
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724 Reviews from our TripAdvisor Community

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Showing 720: English reviews
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Bremen, GA
Reviewed 5 days ago NEWvia mobile

Stayed here for a weekend getaway with three kids. We reserved a king and 2 queens as adjacent/connecting rooms and Amy was great on the way home helping me choose. I highly recommend you call the property as the staff is better than any app. We checked in and Heather was a friendly and helpful offering us bottles of water...

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Thank cowgomooo
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

Downtime Chattanooga trip to Welcome in 2017!! Hilton Garden downtown did not disappoint. Staff was amazing. Our room was completely remodeled and fresh. Close to everything. Walk to great restaurants or venues. Thanks to the staff for a great stay.

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1Thank cer1229
About Hotel's Favourite Review
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad to know that you enjoyed your time on property and that the staff exceeded your expectations. Look forward to seeing you on your next visit to Chattanooga! -Andrea

Mt. Juliet, United States
Reviewed 6 days ago NEW

The staff at this location was absolutely amazing. From the front desk staff, to the bar and restaurant they were great! Their attitude was great and were willing to do whatever it took to make my stay great. The facility is very nice and clean.

Review collected in partnership with Hilton Garden Inn
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Thank Benjamin B
Marietta, Georgia
Reviewed 1 week ago NEW

First of all Kudos to Heather for the great dinner suggestions for the many restaurants in the area! I stayed midweek for a quick getaway from the Metro Atlanta area, the drive was short and the hotel itself is very easy to find even if you are not familiar with the Chattanooga area. I was upgraded to a spacious Junior...

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Thank SpectreJon
Stockbridge, Georgia
Reviewed 1 week ago

Had a very good experience . Staff was polite and helpful. The rooms were clean . We ate breastfast in the morning and the staff opened and serviced us a litttle earlier than starting time became we had to be at a dance competition. Great job and would stay again if in area again.

Review collected in partnership with Hilton Garden Inn
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Thank Jeff T
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you so much for your comments regarding your recent stay. So glad that you enjoyed your time on property and that the staff exceeded your expectations. Look forward to seeing you on your next visit to Chattanooga! -Andrea

Reviewed 3 weeks ago via mobile

As expected, the Hilton Garden Inn provided a comfortable, accommodating and relaxing stay. From the great, courteous staff to top notch accommodations this property is worth every penny spent. The location is great also.

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Thank willieksc
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. WOW! So nice to read that the property & staff exceed your expectations! Look forward to your next visit to Chattanooga! -Andrea

Panama City, Florida
Reviewed 18 January 2017 via mobile

The location downtown is certainly hard to beat. This is your standard HGI experience. Nice common areas with a small indoor pool and hot tub. Plus a small gym. Good sized rooms and everything was clean. The biggest variation here was the service. We were very disappointed with the evening service crew. There were several times when absolutely no one...

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Thank Rather_Nomadic
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad you enjoyed your time on property. Also, please know that the associate who was mentioned covering the evening shift is aware of your comments and these were used as training tool to enhance her communication skills. Look forward to seeing you on your next visit to Chattanooga!...

Reviewed 18 January 2017 via mobile

Our room was clean and the staff was very friendly. The location was perfect for a stay in downtown. Getting an Uber was easy and cheap from the location. We only ate breakfast in the restaurant and it was pretty good. We would recommend it to anyone.

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Thank Carol Z
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad to know that you enjoyed your time at the property and the staff met your expectations. Look forward to seeing you on your next visit to Chattanooga! -Andrea

Murfreesboro, Tennessee
Reviewed 16 January 2017

This Hilton Garden Inn is not as nice as it has been in past stays. First of all when we drove up a huge dumpster was at the entrance. I had to wait about 5 minutes for the front desk clerk to come check me in. I had received an email that I could check in on line and choose...

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Thank Barbara G
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Mrs. Gibbs, Thank you for your comments regarding your recent stay. Please accept our apologizes for the condition that you found in the guest room bathroom and refrigerator upon arriving this weekend. Our team strives each and every day to exceed guest expectations; unfortunately, we failed with your recent stay. Please know that every department manager has met and...

Reviewed 11 January 2017

Lobby was nice and welcoming with modern decor, open concept lobby/bar/dining area, Room was not as nice unfortunately. Pool and hot tub were also very dirty and unwelcoming. Okay for one night but wouldn't return for an extended stay.

Review collected in partnership with Hilton Garden Inn
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Thank Nate K
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Please know that we are currently in the process of updating our guest rooms, which hopefully, will be completed by February 15. Also, upgrades are occurring at the entrances and patios. Hope to see you on your next visit to Chattanooga! -Andrea

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Chattanooga, Tennessee hotel is conveniently located on the city's state-of-the-art complimentary electric shuttle route; take a ride from the riverfront to the Chattanooga Choo Choo and Warehouse Row for some afternoon shopping.Deluxe accommodations, friendly service and a relaxed southern atmosphere await guests at our Hilton Garden Inn hotel in Chattanooga. Certain to please the busy executive or leisure Tennessee traveler are the Hilton Garden Inn's array of special amenities including complimentary high-speed Wi-Fi Internet access, in-room hospitality center with a microwave, refrigerator and coffee maker, dual-line phones with voicemail and data ports, large work desk, ergonomic chairs, and complimentary HBO(R). Hotel guests can also enjoy a complimentary USA Today(R) each weekday morning, our indoor swimming pool and whirlpool, fitness center with state-of-the-art equipment, our premiere fitness center and a 24-hour complimentary business center with secure remote PrinterOn(R) printing. ... more   less 

Additional Information about Hilton Garden Inn Chattanooga Downtown

Address: 311 Chestnut St, Chattanooga, TN 37402
Region: United States > Tennessee > Chattanooga
Price Range: £131 - £211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chattanooga Downtown 3*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Orbitz, Hotels.com and Booking.com so you can book your Hilton Garden Inn Chattanooga Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Hotel Style:
#5 Business Hotel in Chattanooga
#7 Romantic Hotel in Chattanooga
#7 Green Hotel in Chattanooga
#11 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chattanooga Downtown staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chattanooga Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that face the front and are away from the elevator are quieter.”
 of 5 bubbles Y5975CIbarbarag, 16 Jan 2017 | Read review
“Upper rooms have better view of city.”
 of 5 bubbles 587artr, 31 Dec 2016 | Read review
“Rooms on the top floor are a little louder when the rooftop air conditioner is running”
 of 5 bubbles Eiregirl, 2 Dec 2016 | Read review
“They are doing night construction on the hillside above the hotel facing the baseball stadium.”
 of 5 bubbles donfanone, 26 Oct 2016 | Read review
“Balcony suite are nice to sit outside and have a drink”
 of 5 bubbles MissyG287, 19 Sep 2016 | Read review
5 of 5