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Quality Inn

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Quality Inn
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63 Reviews from our TripAdvisor Community

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Showing 63: English reviews
Milford, Ohio
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 October 2016 via mobile

We had stayed at this hotel in the past, and our last visit several years ago was not that good. Unfortunately most of the other hotels were full. So we gave them another chance, we were pleasantly surprised. Our room had been recently updated. The mattress appeared new and was very comfortable. Had a good night sleep and were ready... More 

1 Thank Melinda E
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 June 2016 via mobile

Upon checking in I went into the bathroom to find the entire ceiling stained from water damage. Not knowing if there was mold behind it nor the fact that I'm not paying for a room in this condition was going to happen. So, I requested another room which was in better condition but the A/C was old and after an... More 

Thank Bruceawillis

Travellers are raving about these Cleveland hotels

Level Contributor
1 review
Reviewed 16 June 2016 via mobile

We stayed here on June 11th for one night had three rooms .. got to my room 232 n the lights wouldn't work my dad noticed the light was unplugged so he plugged it in n got electrocuted and Burt .... that caused the whole room to lose all power to it.. there where 7 outlets an they where all... More 

Thank kaynaidan
Latrobe, Pennsylvania
1 review
Reviewed 12 June 2016

This was the third time I've stayed here, the previous two experiences were ok but this last one was the worst. We checked in with our group on Saturday with a set rate because we were part of a block of rooms but they tried charging us an additional $5 a night just because we were staying in a king... More 

Thank ranger014
Level Contributor
89 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 3 June 2016 via mobile

Not a great experience at this hotel and the staff did not care. We checked into our room and found that the toilet would not flush-pretty important after a day of traveling. After calling the front desk we were told they would check to see if another room was available. In the meantime we discovered that the water was shut... More 

Thank Linda W
Cleveland, Tennessee
1 review
Reviewed 29 November 2015

New mattress, clean quiet room, sink area INSIDE bathroom on 2nd Floor Rooms, Generous Breakfast, easy off / on freeway, we had a great nights sleep and a nice hot bfst, we would go back and recommend this place especially for Florida bound folks from up north...its the half way point!!

Thank Mary P
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 November 2015

Person at the front desk was barely speaking English. He refused to accept our coupon, and then had to get someone else on the phone who was guiding him how to work the computer. Then he didn't know how to give me points for the stay promising to do it in the morning. We were tired from the long drive... More 

1 Thank Cherami
Knoxville, Tennessee
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 October 2015

Our room and bathroom were clean!! The bathmat and Kleenex box holder need to be replaced. Bathmat is dirty and Kleenex box holder has rust on it. The bedspread and sheets were clean and white. The mattress was hard. The front office staff was very nice and helpful.

Thank Apache123
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 October 2015 via mobile

We stayed at this hotel traveling to Pigeon Forge and it was okay, some deep cleaning would not hurt. I asked 4 extra pillows and what I got was 1 pillow with a dirty pillow case, it had a name tag on it, another guests had left it behind. So needless to say it got put out in hard hallway... More 

Thank Michael M
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 August 2015 via mobile

This Quality Inn was not up to the others that we've stayed at in the past. It was obvious that it was purchased from another chain. But, it was clean, quite and a good price for us. It would be nice if they'd hire a person to handle their dining area!!!! The front desk person did an okay job, but... More 

Thank Janice L

35 photos of this hotel

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All Management Photos (25)
Hotel & Grounds (6)
Pool/Beach Area (2)
Dining (5)
Room/Suite (12)
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  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Business Centre with Internet Access

Additional Information about Quality Inn

Address: 153 James Asbury Dr., Cleveland, TN 37312
Region: United States > Tennessee > Cleveland
Price Range: £45 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Quality Inn Cleveland
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor rooms are situated so that your room is in an indoor corridor (attn solo ladies!)”
 of 5 bubbles marypP7946QH, 29 Nov 2015 | Read review
“Second floor has inside rooms.”
 of 5 bubbles Apache123, 28 Oct 2015 | Read review
“Definitely stay on 2nd floor for security.”
 of 5 bubbles doranh2014, 25 Jul 2015 | Read review
“Make sure you check water drainage before going to bed.”
 of 5 bubbles alrivera01, 9 Jul 2015 | Read review
“Ground floor rooms”
 of 5 bubbles alabamad2014, 30 Apr 2015 | Read review
5 of 5
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