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Comfort Inn & Suites

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217 Reviews from our TripAdvisor Community

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Showing 217: English reviews
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Hattiesburg, Mississippi
Reviewed 3 weeks ago

We have stayed in this hotel several times for the past year. The rooms have been updated. The staff is always friendly, from the front desk workers, manager, housekeeping, the ones that fix breakfast, and maint. Kenny, fixed the switch on the heater as soon as it was reported.

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Helpful?
Thank tammya66
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Tammy, Thank you so much for your review of the Comfort Inn & Suites. I am glad to hear that Kenny was able to help you out. I will also let the whole staff know that you appreciate their kindness and hospitality. We hope to see you again soon! Renee Moore General Manager

Nashville, Tennessee
Reviewed 19 January 2017 via mobile

The shower head was filled with mold. My son is very allergic to mold and was unable to shower. When I showed the picture to the front desk, the two women working just continued to talk among themselves. I gave up and left. Also, the pillows are way too thick. Maybe they could offer some lower profile ones.

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Helpful?
Thank Chris K
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Chris, I want to up and foremost apologize on behalf of the staff that was here and didn't help you out with a through solution to your problem. I have talked to them about this and this will be taken care of ASAP. I hope that if you decide to give us another chance in the near future that...

Reviewed 16 January 2017 via mobile

Pros-friendly employees, comfortable bed, many amenities. Decent price. Cons- not very clean, older building kind of run down. Stayed 4 nights no room service first night. There's others right in the same complex. Ill use one of them next time.

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Helpful?
Thank cobutler1
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, I wanna thank you so much for your review of the Comfort Inn & Suites of Cleveland. I'm glad to hear that my staff was friendly and the bed was comfortable. I have spoken to the housekeeping department about your concern of the cleanliness, and the no room service, I would like to apologize for that occurrence....

A TripAdvisor Member
Level Contributor
12 reviews
1 helpful vote
Reviewed 5 January 2017 via mobile

The room I had on first floor was very clean. Bath tub was cleanest I ever saw at a hotel. It was on the small side for two people but for myself perfect. I didn't take advantage of any of the amenities but very pleased with the room. Desk clerk and housekeeping ladies were very nice. Price was reasonable.

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Helpful?
Thank A TripAdvisor Member
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, I wanna start out by saying thank you so your review on the Comfort Inn & Suites of Cleveland Tn. I am so glad to hear that your room was up to par like you felt that it should be, and I hope that you will stay with us again soon. I hope that you have a...

Birch Run, Michigan
Reviewed 3 January 2017

We stayed 2 nights. Once on the way to Florida and once on the way back. Stayed in the same room both nights. Got a suite with 2 queen beds in one room and a fold out bed/couch in another. They let us bring our dog - $25 each night. The breakfast was ok. They didn't refill it real fast...

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Helpful?
Thank Bonnie P
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Bonnie, Thank you so much for your review of the Comfort Inn & Suites of Cleveland TN. I am so glad to hear that your stay with us for the most part was up to par and a great stay. I am so sorry about the alarm and the person yelling that disturbed your sleep. I will mention to...

Cleveland, Ohio
Reviewed 22 December 2016

Clean convient and staff very helpful. Parker was pleasant and helpful in locating some place to eat. They take dogs which is a big plus. Easy to find hotel located off 75 North. There are several chain restaurants close to the hotel

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Helpful?
Thank rnfl850
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you so much for your review of the Comfort Inn & Suites, I am so glad to hear that Parker was of assistance to helping you. I will make sure to applaud him for that, and I hope that you will come back and stay with us again! Thank you and have a wonderful day! Renee...

Redford, Michigan
Reviewed 27 November 2016

My husband and I stopped over here and stayed for one night en route to Florida. It was ok for a night. The bed was comfortable, and the free breakfast was also good. One problem that I had was that the rear entrance door could not be secured so that only hotel guest could enter with a key. The latch...

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Helpful?
Thank Tonia H
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Tonia H, I wanna start out by saying thank you for your review on the Comfort Inn & Suites of Cleveland TN,. I want to let you know that we are in the middle of remodeling with new painting and carpet, along with new entrance/exit doors with new locks. I want to apologize to you that you was not...

Dumaguete City, Philippines
Reviewed 12 November 2016

We had no reservations so check in was a bit laborious and time consuming but we finally got a room. The room was large and comfortable. The free breakfast was okay and appreciated. Overall a good stay for a night.

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Helpful?
Thank rbrown406
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your review of the Comfort Inn & Suites. I am sorry to hear that the check in process was a bit lengthy. I will speak to the front desk agents about this. Otherwise, I am glad that you was comfortable here and had a great stay. We hope to see you again soon. Thank...

Oklahoma City, Oklahoma
Reviewed 6 November 2016 via mobile

The hotel is in need of updating, desperately. Staff was moderately friendly. Room smelled like wet dog. They were full so they couldn't switch rooms. Luckily I was only there one night. Beds were comfortable. For the price and location... you can do better.

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1Thank Jbuzz7373
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your review of the Comfort Inn & Suites. I am sorry to hear that your stay with us here at the Comfort Inn & Suites was not up to par at that time like it should have been. We are currently in the midst of renovations as I type this. I hope that you...

Minor Hill, Tn
Reviewed 2 November 2016 via mobile

Very friendly staff, easy access, good breakfast & nice rooms! I would definitely stay here again. Even though it's right next to the interstate, I never heard any traffic. Didn't really check out the pool, I just peeked my head in it looked clean.

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Helpful?
Thank Kim B
Renee M, General Manager at Comfort Inn & Suites, responded to this review

Dear Kim B, Thank you so much for your review on the Comfort Inn & Suites. I am so glad to hear that you had a pleasing stay with us. We hope that you will be seeing us again soon! Again, thank you! Renee Moore General Manager 107 Interstate DR Cleveland TN

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Comfort Inn & Suites hotel is four miles from Lee University. Several local points of interest are close to this Cleveland, TN hotel, including Cleveland State Community College, the Cleveland Speedway and Bradley Square Mall.Outdoor enthusiasts will enjoy being near the Ocoee River. This area provides the perfect backdrop for recreational activities like white-water rafting, swimming, fishing, boating and more. A number of parks, entertainment venues, retailers and restaurants can be found in the vicinity. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 107 Interstate Dr NW, Cleveland, TN 37312
Region: United States > Tennessee > Cleveland
Price Range: £63 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 88
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Also Known As:
Comfort Inn & Suites Hotel Cleveland
Comfort Inn And Suites
Baymont Inn Cleveland
Cleveland Baymont Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
3 questions
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Oak Ridge, TN
over a year ago
Roanoke, Virginia
over a year ago
ILLINOIS
over a year ago

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“suites have a fold out bed/couch”
 of 5 bubbles 15bonniep, 3 Jan 2017 | Read review
“Higher floors are always best at any hotel ... no one on top:))”
 of 5 bubbles sandycqusa, 31 Oct 2016 | Read review
“312 a awesome room, great view and peaceful”
 of 5 bubbles precise334, 21 Oct 2016 | Read review
“Very quiet with clean, comfortable rooms, easily accessible to the Interstate highway”
 of 5 bubbles hendersonc473, 14 Sep 2016 | Read review
“I like the first floor for convenience.”
 of 5 bubbles lisaswitter, 12 Sep 2016 | Read review
5 of 5