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    Douglas Inn & Suites

    2600 Westside Dr NW, Cleveland, TN 37312-3605
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    04/12/2017 05/12/2017
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    Lowest price we found
    US$83
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    Traveller (18)
    Room & Suite (26)
    Dining (1)
    DayBreak Suites Extended Stay
    47 reviews
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    12 reviews
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    Comfort Inn & Suites
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    871 reviews
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    Overview
    • Excellent48%
    • Very good29%
    • Average11%
    • Poor6%
    • Terrible6%
    Travellers talk about
    “cracker barrel” (20 reviews)
    “room was clean” (20 reviews)
    “no meat” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair access
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.0 Star Hotel
    All hotel details
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    DayBreak Suites Extended Stay
    47 reviews
    #9 of 24 hotels in Cleveland
     
    Classic Suites
    12 reviews
    #12 of 24 hotels in Cleveland
     
    Comfort Inn & Suites
    257 reviews
    #7 of 24 hotels in Cleveland
     
    Wingate by Wyndham Cleveland
    871 reviews
    #3 of 24 hotels in Cleveland
     
    Rooms
    4 Dec5 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (153)
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    31 - 35 of 152 reviews

    Reviewed 17 January 2017 via mobile

    Our youth group stayed at Douglas Inn and Suites in Cleveland, TN on the way to Xtreme Winter 2016 in Gatlinburg. The convenience to the interstate was great! Nice, clean hotel with friendly front desk personnel! We only stayed one night but enjoyed the stay?

    Thank jsherrin
    Response from DouglasInn, Public Relations Manager at Douglas Inn & SuitesResponded 6 February 2017

    Thank you so much for saying with us, and for the four star review on TripAdvisor! We are delighted to know that you enjoyed your stay. Again, thank you for staying with us and for the positive feedback.

    Reviewed 15 January 2017 via mobile

    It was acceptable for the price paid. The front desk staff were pleasant and friendly. The rooms were decent, a little outdated and smelt of smoke. (non-smoking rooms.) If it was priced higher, I'd be expressing my opinion to the staff.More

    Thank jmar367
    Response from DouglasInn, Public Relations Manager at Douglas Inn & SuitesResponded 16 January 2017

    Thank you for taking the time to review our hotel. I am sorry to read that we did not meet your or our expectations. I will be sharing this with my team and use it as a training tool to better our service. We hope...More

    Reviewed 2 January 2017

    Older hotel updated, rooms were modern and clean. We liked the first floor room with its door to the outside, very handy to take the dog out. Cracker Barrel restaurant is right next door Breakfast room had several hot items including eggs

    1  Thank Retiredbeanctr
    Response from DouglasInn, Guest Relations Manager at Douglas Inn & SuitesResponded 12 January 2017

    Thank you for the recommendation and the very nice review. We truly appreciate your visit to Cleveland,Tn and we look forward to host your next trip.

    Reviewed 18 December 2016 via mobile

    We stayed here while dropping my son at school. It is an excellent value. Does this mean it has the biggest room, most expensive furniture, and a gourmet breakfast? Of course not. However, if you're looking for an affordable place to sleep with friendly staff...More

    Thank ThomasRex71
    Response from DouglasInn, Public Relations Manager at Douglas Inn & SuitesResponded 12 January 2017

    We appreciate the great review and the must stay recommendation. It was a pleasure hosting your visit to Cleveland ,Tn. Thank you for selecting our Douglas Inn during your trip.

    Reviewed 16 November 2016

    We wish that our stay had lived up to the positive reviews we had read. Our experience, however, was primarily a disappointment - although we will start by giving the hotel kudos for its attempts to try to bring an old property up to some...More

    Thank BobetteMG
    Response from DouglasInn, Guest Relations Manager at Douglas Inn & SuitesResponded 20 November 2016

    We sincerely apologize for the inconveniences you experienced while staying with us. We appreciate the time you set aside to submit this review. Thank you for staying with us, and we hope that you give us the chance to offer you a better accommodating stay...More

    DayBreak Suites Extended Stay
    47 reviews
    #9 of 24 hotels in Cleveland
     
    Classic Suites
    12 reviews
    #12 of 24 hotels in Cleveland
     
    Comfort Inn & Suites
    257 reviews
    #7 of 24 hotels in Cleveland
     
    Wingate by Wyndham Cleveland
    871 reviews
    #3 of 24 hotels in Cleveland
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$73 - US$89 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in Cleveland
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Kitchenette
    • Number of rooms
    • 40
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Cancelon, Hotwire, Orbitz, getaroom.com, TripOnline SA and Cheap Tickets so you can book your Douglas Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Cleveland
    • Also Known As
    • Douglas Inn And Suites ,
    • Douglas Hotel Cleveland
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    Traveller (18)
    Room & Suite (26)
    Dining (1)
    Hotel & Grounds (28)
    Bathroom (3)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    Comfort Inn & Suites
    257 reviews
    .40 miles away
     
    Classic Suites
    12 reviews
    1.51 miles away
     
    Wingate by Wyndham Cleveland
    871 reviews
    .35 miles away
     
    DayBreak Suites Extended Stay
    47 reviews
    2.22 miles away
     
    Nearby Restaurants
    City Cafe Diner
    276 reviews
    .69 miles away
    Old Fort Restaurant
    105 reviews
    .21 miles away
    Cracker Barrel
    157 reviews
    .05 miles away
    Town House Bake Shop
    28 reviews
    .89 miles away
    Nearby Attractions
    Cleveland Bradley County Greenway
    47 reviews
    .94 miles away
    Museum Center at 5ive Points
    47 reviews
    2.46 miles away
    Cleveland Bradley County Public Library
    32 reviews
    2.13 miles away
    Mash & Hops
    15 reviews
    2.39 miles away
    Ask a question
    Questions & Answers
    Judy B
    19 November 2017|
    AnswerShow all 2 answers
    Response from Patricia I | Reviewed this property |
    877-559-5579
    0
    Votes
    Room Tips
    "Choose second floor room"
    Read review
    "To choose a good room, go elsewhere"
    Read review
    "Many rooms, you can park outside your room"
    Read review
    "check for a SECURE WIFI before accessing any of your important sites....."
    Read review
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