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Fairfield Inn & Suites Cleveland

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Fairfield Inn & Suites Cleveland
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189 Reviews from our TripAdvisor Community

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Showing 189: English reviews
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Reviewed 2 weeks ago via mobile

Was an enjoyable stay. Very friendly and helpful staff. The hotel is maintained nicely and up to date. Nice location as well. With many restaurants in close proximity. The also have a shuttle service which adds a bonus.

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Helpful?
Thank Mark J
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Mark J, Thank you so much for this wonderful review! I am so happy that you enjoyed your stay with us. I have shared your review with our staff and they were so happy that you enjoyed your stay. I hope the next time that you are in town we can have the pleasure of serving you once again. Sincerely,...

Stuarts Draft, Virginia
Reviewed 3 weeks ago

My daughter with a toddler and infant along with myself have stayed here twice in the past week. It is the perfect meeting place in the middle of our locations. I was overwhelmed by the excellent service the staff provided...they went above and beyond to help us with several requests. Friendliest staff I have had occasion to deal with lately....

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Helpful?
Thank julieroeglin271
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

julieroeglin271, These are the kinds of reviews we LOVE to read! I am so happy that you enjoyed your stays with us. I shared this review with my staff on Saturday Morning and they were all so happy to hear. Thank you so much for staying with us. I hope we see you all again very soon. Sincerely, Ethan Beard...

Reviewed 4 weeks ago via mobile

We decided to stay the night here on our way to Florida. Hotel was perfect: the bed was comfortable, staff was friendly, and the breakfast was delicious. The only drawback was how close to the highway our room was, but other than that, it was a wonderful stay! We would definitely stay there again.

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Helpful?
1Thank Sheila G
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Sheila G, Thank you so much for this wonderful review. It always nice to hear that our hotel was "perfect". I am so happy to hear that you truly enjoyed your stay with us. I shared your feedback with our staff and they were thrilled! I hope the next time you are in Cleveland, TN we will be your First...

Reviewed 16 January 2017 via mobile

This hotel was more than you could ask for at this price. The breakfast alone would have cost at least $40 for a family of four at a typical restaurant. All the staff were extremely friendly and helpful. Excellent hotel and kudos to every employee for making it extra great.

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Helpful?
Thank Stephen J
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Stephen J,Thank you so much for your review. I will be sure to let our staff know how much you enjoyed our breakfast. I will also let all of our staff know how great of a job they did while you were here. I hope the next time you are in Cleveland we will see you again. Sincerely, Ethan Beard...

Washington DC, District of Columbia
Reviewed 15 January 2017

The place was PACKED with children and the on duty attendant was very busy. We got checked in quickly even though there was a small issue with our reservation. We really needed a pack and play and the attendant didn't believe there was one available, however Ryan M. offered to double check each floor (even though they were swamped) and...

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Helpful?
Thank FR34
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

FR34, These are always wonderful to get and read. We pride ourselves on taking care of guests and always making sure they get what they need. I will personally let Ryan know how well he did in taking care of you. I hope the next time you are in town we will have the pleasure of serving you once again....

Sterling Heights, Michigan
Reviewed 13 January 2017

From the beginning of our stay Ethan and his staff made sure our large family of 7 would be accommodated and comfortable. The rooms (king suite and double adjoining rooms) were clean and we had plenty of space and were all able to be together. Breakfast had everything one would want and was hot and well displayed. Pool was clean...

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Helpful?
Thank sarawaters17
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

sarawaters17, We are always happy to read reviews like this. We love our guests and are always so happy to make you feel at home. I will be sure to share this review with our entire staff and I know they will love to hear this. Thank you again for staying and I hope you will return very soon. Sincerely,...

Clearwater, Florida
Reviewed 4 January 2017

When traveling we like to break our days in to 500 mile days and we look for Fairfield Inns. This one was exceptional. Clean and well cared for it was a great place for a one night. It was quiet and clean. Breakfast was very good, the rooms spacious and location was great for local restaurants.

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Helpful?
Thank NKen
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

NKen, I am so happy that you enjoyed your stay here. Your satisfaction is our number one priority and I am very happy that you found our hotel clean and quiet. I hope that the next time you are in Cleveland we have the pleasure of hosting you once more. Sincerely, Ethan Beard GM

Sheffield, England, United Kingdom
Reviewed 24 December 2016 via mobile

Nice, clean place. A little too much road noise for my liking. Front desk could not match hotel.com price which was annoying. Nothing wrong with the facility though. I would stay there again. Checkout was quick and easy. Breakfast was decent.

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Helpful?
1Thank Edward P
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Edward P, Thank you so much for staying us and leaving a review. I know that we are a little close to I-75 and that is very convenient but, it can lead to some road noise. I am glad that you enjoyed your stay and we look forward to your return. Sincerely, Ethan Beard GM

Knoxville, Tennessee
Reviewed 29 November 2016

A newer property. Good guest services. Good breakfast and good price. Clean room and bath. A friendly and helpful staff. A good value plus Marriott Rewards points. A good location right off of the Interstate I-75 and convenient to downtown Cleveland. I have stayed here several times on business.

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Helpful?
Thank KnoxvLawyer
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

KnoxvLawyer, Thank you so much for your kind words about our property. We are very proud to be a part of the Marriott Family and the amenities that go a long with that. I am so glad you enjoyed your stay with us and we hope to see you again very soon. Sincerely, Ethan Beard GM

Nashville, Tennessee
Reviewed 25 November 2016 via mobile

Single night stay at this wonderful hotel. The location worked with me. I notified them I needed a early check in. I got to the desk there was no problem. They had my room ready and the check in was a breeze. The room was a 2 bed queen size room. The room has a hd tv and a microwave...

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Helpful?
Thank Joe K
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Joe K, Thank you so much for choosing to stay with us and also for this review. I am so glad that you enjoyed your stay with us. Thank you for letting everyone know what a great job our staff is doing. We hope to see you again soon. Sincerely, Ethan Beard

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Fairfield Inn & Suites Cleveland

Address: 2815 Westside Drive NW, Cleveland, TN 37312
Region: United States > Tennessee > Cleveland
Price Range: £91 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Cleveland 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Cleveland Hotel Cleveland
Fairfield Inn And Suites Cleveland
Fairfield Inn Cleveland
Hotel Style:
#4 Green Hotel in Cleveland
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Cleveland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the front hear the traffic of individuals congregating in the parking area.”
 of 5 bubbles FR34, 15 Jan 2017 | Read review
“Upgrade to a suite”
 of 5 bubbles NKen, 4 Jan 2017 | Read review
“Ask for a room on the south side, away from the interstate.”
 of 5 bubbles LeRuse, 5 Nov 2016 | Read review
“We had second floor and it was very quiet”
 of 5 bubbles dkris2016, 4 Nov 2016 | Read review
“Easy off and on the Interstate 75.”
 of 5 bubbles charlesd507, 26 Oct 2016 | Read review
5 of 5