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Courtyard Memphis Collierville

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Courtyard Memphis Collierville
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178 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Austin, Texas
Reviewed yesterday NEW

Excellent stay here, the room was comfortable and very clean. The receptionist was cheery and everything was in order upon checkout. Had a quality quesadilla in the bar area, and the ambiance was stellar. Will definitely return to this location.

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Helpful?
Thank jtstandup
Alton, Illinois
Reviewed 1 week ago

This property is literally inthe parking lot of the mall! Perfect spot for a shopping weekend. Close and easy to get to. The property was clean and well kept, standard Courtyard. Room had all the basics plus and interesting pull-out chair and a half. The themostat was set at 78 degrees which for us was way too warm. Even after...

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Helpful?
Thank Rbj2040
CourtyardColliervill, Director of Sales at Courtyard Memphis Collierville, responded to this review

Thank you for choosing Courtyard Collierville. We appreciate your review as well as the opportunity to serve you as our guest Please know that your feedback will be shared with our team members, in order to utilize your experience as a training tool with our team members. We are proud to boast award-winning service and will strive to continue to...

Saint Louis, Missouri
Reviewed 3 weeks ago via mobile

Nice clean hotel next to a small shopping mall. Rooms were updated and clean. Lobby had a small restaurant which couldn't handle a big Sunday breakfast crowd very well. All in all this was a nice visit.

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Thank gfguntli
CourtyardColliervill, Director of Sales at Courtyard Memphis Collierville, responded to this review

Thank you for your comments. We appreciate your feedback and will address your review with the appropriate team members. We hope to serve you again when your travels bring you to Collierville again. Thank you, Cindy Kinard

Mississippi
Reviewed 4 weeks ago

We had a block of rooms reserved for our son's wedding weekend. I cannot thank the hotel staff enough for all they did to accommodate us! Rebeccah was a pleasure to work with in helping to set up the block and keep me informed as to who had reserved as time went on. Then Chuck and James at the desk...

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1Thank drenn007
CourtyardColliervill, Director of Sales at Courtyard Memphis Collierville, responded to this review

Thank you kindly for taking time to review our hotel. Our team works diligently to provide impeccable service and to accommodate all of our guests' needs. We are pleased to hear that your family and friends enjoyed staying with us. Please know that I will discuss your review with our team members. We look forward to having you stay with...

Reviewed 4 weeks ago via mobile

Love this property. Great stay! Rooms got a coffee maker, refrigerator, and microwave. The fitness center is open 24/7. There's a Starbucks in the lobby. Parking lot is spacious and well lit. I also like how the hotel is connected to a mall.

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Helpful?
Thank Justin R
CourtyardColliervill, Director of Sales at Courtyard Memphis Collierville, responded to this review

Dear Justin, It's great to hear that you enjoyed your stay at Courtyard Collierville. Please come visit us again soon. We look forward to having you as our guest again! Safe travels, Cindy Kinard

New Orleans, Louisiana
Reviewed 5 weeks ago

My stay at the Courtyard in Collierville (just outside of Memphis) was pleasant! Front desk clerk was sweet and charming, the walk to the room was quiet and easy, the room itself was much larger than I expected and I'll definitely be back! Courtyard Marriot for the win!

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Helpful?
Thank Chris T
CourtyardColliervill, Director of Sales at Courtyard Memphis Collierville, responded to this review

Hi Chris, We realize that you have many lodging options in the area, and we thank you for choosing Courtyard Collierville. We look forward to having you as our guest again soon. Please contact me if I can assist with your next reservation. Thank you, Cindy Kinard

Reviewed 22 October 2016 via mobile

Nice looking rooms, clean but that's all that was positive. Short staffed at front desk. Pool not open very disappointed. Bar closed at 10:00 and plenty of customers. No breakfast. Very disappointing for the price since wedding party reserved a block of rooms.

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1Thank Jody F
CourtyardColliervill, Director of Sales at Courtyard Memphis Collierville, responded to this review

Dear Jody F., Thank you for staying with us. We apologize that you experienced a less than perfect stay. Unfortunately, our pool is currently being renovated, yet our hotel offers complimentary passes to an extensive local fitness center. We apologize that you did not have an opportunity to enjoy this service. Please know that the Courtyard brand of hotels does...

Nashville, TN
Reviewed 9 October 2016

We always try to book this hotel for soccer tournaments. It is a few blocks from Mike Rose Soccer Complex. It is always clean. They always comp our coaches room, and provide a continental breakfast for the team. Location is great for shopping and restaurants. The team loves to roam around when not playing. People are friendly normally.

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Thank Angela S
CourtyardColliervill, Director of Sales at Courtyard Memphis Collierville, responded to this review

Hi Angela, Thank you kindly for your review. We realize you have many lodging options in the area and are delighted that you continuously select Courtyard Collierville. Please know that I will share your comments with my Courtyard team members. If I can assist with your next group booking, please contact me. Happy travels, Cindy Kinard

Reviewed 6 October 2016 via mobile

I stayed here while on a business trip. The hotel was fine. It was clean. The service was very friendly. I liked that the hotel was located at an outside mall. My only complaint was that the walls were thin. On my last night, my neighbour left his tv on all night. The noise kept me up. My colleague who...

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2Thank Lisa X
CourtyardColliervill, Director of Sales at Courtyard Memphis Collierville, responded to this review

Thank you for your review. We are pleased to hear that you enjoyed our team and service, yet apologize that you experienced noise during your stay. We hope to have you as our guest again the next time you travel to the Collierville area. Please contact me directly if I can assist in any way. Thank you, Cindy Kinard

Olive Branch, Mississippi
Reviewed 5 October 2016 via mobile

My wife and I have talked about a getaway to this hotel since it was built. Finally we got our chance. There are plenty of nice things to say about this place from the great location to an incredibly friendly staff. I would never stay here again though and that is sad because there is nothing to be done that...

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2Thank lumpsdad
CourtyardColliervill, Director of Sales at Courtyard Memphis Collierville, responded to this review

Thank you for your review. We are pleased to hear that you and your wife enjoyed our amenities and service, yet apologize that you experienced noise during your stay. We hope to have you as our guest again the next time you are traveling. If I can help in any way, please contact me directly. Thank you, Cindy Kinard

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities

Additional Information about Courtyard Memphis Collierville

Address: 4640 Merchants Park Cir, Collierville, TN 38017-9111
Region: United States > Tennessee > Collierville
Price Range: £93 - £205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Memphis Collierville 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Courtyard By Marriott Memphis Collierville Hotel Collierville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Memphis Collierville staff and other travellers.
1 question
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Pittsburgh, Pennsylvania
over a year ago

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Questions? Get answers from Courtyard Memphis Collierville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We requested the nearest room to the lobby. It was next to the elevators and we didn't have any problem with noise.”
 of 5 bubbles drenn007, 10 Nov 2016 | Read review
“Any room would make for a great night”
 of 5 bubbles michaelsalbanese, 4 Oct 2016 | Read review
“The odd numbers face the parking lot. Even numbers face the mall.”
  • Parking lot with main entrance to the viewers left
  • King with Sofa bed
  • Room 431
 of 5 bubbles ReneeB836, 13 Aug 2016 | Read review
“There are a few connected rooms for families if you book early.”
 of 5 bubbles Syr_Wyllyam, 29 Jul 2016 | Read review
“First floor at end of hall was very quiet.”
 of 5 bubbles Gottoboogie, 22 May 2016 | Read review
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