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Hampton Inn Crossville

449 reviews
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Traveller (21)
Room & Suite (14)
Dining (2)
Overview
  • Excellent66%
  • Very good22%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“online check”(5 reviews)
“no exception”(5 reviews)
“great hotel”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Crossville
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (449)Write a Review
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Traveller rating
285
101
37
12
12
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Time of year
LanguageEnglish
285
101
37
12
12
Show reviews that mention
All reviewsonline checkno exceptiongreat hotelcookiesfront desk staffneeded a place to staygreat stayoatmealbreakfast buffetroom was cleanoff the highwaystayed here for one nightthe staff was friendly and helpfulrecommend this hotelfresh fruitstay there againsouthern hospitality
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21 - 25 of 447 reviews
Reviewed 8 August 2017

Very clean and well maintained. Friendly staff. The location provides easy access to Crosseville. I am glad I was able to use HiltonHonor points, as the room rate is a bit higher than I would want to pay out of pocket.

Review collected in partnership with Hampton
Thank W2554GIkennethm
Response from csvtn, General Manager at Hampton Inn CrossvilleResponded 8 September 2017

Thank you for writing your review. We enjoy and value the feedback on our service. We certainly look forward to having you stay with us again.

Reviewed 6 August 2017

Property was clean, rooms were good. I just didn't feel the warm-fuzzy's I am accustomed to when checking into Hampton properties----don't know, maybe just a rough day for the staff, but something was definitely missing in the normal warm greeting

Review collected in partnership with Hampton
Thank James C
Response from csvtn, General Manager at Hampton Inn CrossvilleResponded 8 August 2017

Thank you for taking the time to post your review. We certainly value the input and your experience. We try to improve on past experiences. I apologize that your stay was not up to what was expected.

Reviewed 4 August 2017 via mobile

Since I last stayed at this Hampton location, the logging company has vacated the property across from the Hampton! Very peaceful stay this time! As usual, the Hampton staff was very pleasant and helpful!

Thank KimberlyZ733
Response from csvtn, General Manager at Hampton Inn CrossvilleResponded 8 August 2017

Thank you for your review. We like to hear back from guests that have stayed with us before. Yes, the logging company did move from that lot, and guests are happy about that. We certainly hope to see you again.

Reviewed 4 August 2017

A broken elevator, sticky floors and hair on the toilet and shower add up to an unpleasant experience. The elevator was out for three full days. I will not stay at this Hampton Inn in the future. I am beginning to wonder if all Hampton...More

Review collected in partnership with Hampton
Thank X8216ZIsusanm
Response from csvtn, General Manager at Hampton Inn CrossvilleResponded 8 August 2017

Thank you for your review. I personally apologize for your experience here. I realize, with everything that happened during your stay, it made a very bad impression. We certainly failed you on this occasion. We hope that you have better experiences with other Hamptons.

Reviewed 27 July 2017

I always stay at the Hiltons/Hamptons because I know what to expect. I have never been dissatisfied staying there. I will continue to use these Hotels in my travels. I usually find them on Google Maps beforehand so I can navigate easier. I recommend them...More

Review collected in partnership with Hampton
Thank Vicki M
Response from csvtn, General Manager at Hampton Inn CrossvilleResponded 31 July 2017

Thank you for your review. We certainly values your feedback and telling of your experience here. Hampton Inns are always looking for ways to improve and provide the best service possible. We hope to see you again.

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13456790
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$111 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (14)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (27)
Bathroom (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Don W
29 April 2017|
AnswerShow all 4 answers
Response from honestyhope | Reviewed this property |
no
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laurenkites
21 May 2016|
AnswerShow all 6 answers
Response from Barbara H | Reviewed this property |
My guess is that if it is an older place, the smell will be there because of smoking being allowed. We always check to see if that will be a newer building or newly remodeled. I don't remember the smell at this one, but... More
1
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Room Tips
"Ask for a Room opposite the interstate."
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"Ask for a room on the side away from the freeway. Book early for weekends."
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"Outdoor pool on one side but was closed for season"
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"The hotel is right next to an I-40 off ramp so, if you want a quiet room, choose an even numbered room on the..."
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