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Quality Inn Crossville Near Cumberland Mountain State Park

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Traveller (27)
Room & Suite (26)
Dining (7)
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About

#4 of 11 hotels in Crossville
Location
Cleanliness
Service
Value
Travellers' Choice
See why so many travelers make Quality Inn their hotel of choice when visiting Crossville, TN. Providing an ideal mix of value, comfort and convenience, we offer a family-friendly setting with an array of amenities designed for travelers like you. Enjoy our cozy newly renovated rooms all equipped with flatscreen televisions, mini-fridge and microwaves. Stay connected during your stay at Quality Inn Crossville with free Wi-Fi. The 24-hour front desk attendant will be glad to see you arrive. Relax in the outdoor pool and enjoy a free hot continental breakfast each morning. For guests with large trucks or buses use the truck parking lot located directly beside the property. The Cumberland County Playhouse is 15 minutes’ drive from the Quality Inn Crossville Near Cumberland Mountain State Park. Deer Creek Golf Club is 3.5 miles from the hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Vending machine
Newspaper
Non-smoking hotel
24-hour front desk
Clothes dryer
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Iron
Coffee / tea maker
Microwave
Flatscreen TV
Private bathrooms
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Hotel links
Special Offer:Book Direct For Lowest Price!
198Reviews3Q+A42Room tips

Reviews
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Traveller rating
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Julia R wrote a review 12 Mar
1 contribution
Hotel was fair and location was good. We needed a pet friendly room and the rate was not too bad. The second morning, the person who was to set up the complimentary hot breakfast did not show and the room was locked. We had to leave and purchase breakfast elsewhere.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Crossville Near Cumberland Mountain State Park
Responded 5 days ago
Dear juliarR8295EO, Thank you for sharing your feedback with us, and we're glad to hear that you found our hotel fair and the location suitable for your needs. However, we apologize for the inconvenience you experienced with the complimentary hot breakfast service during your stay. It's disappointing to hear that the breakfast area was locked and unattended on the second morning of your stay, leading you to seek breakfast elsewhere. Rest assured, we will address this issue with our staff to ensure that such lapses in service do not occur in the future. Your feedback is invaluable to us as we continuously strive to improve our guest experience. We hope that despite this setback, you had an overall positive stay with us, and we would appreciate the opportunity to welcome you back and provide you with the excellent service you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jrhayes46 wrote a review May 2022
Norris, Tennessee15 contributions2 helpful votes
Hotel's Favourite
Our carpeted room was very clean and neat. The bathrooms were clean and orderly. The breakfast was plentiful and tasty, and the service was friendly and accommodating. We stayed on the second level in the front building and the hall carpet was clean and attractive.
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Date of stay: May 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Crossville Near Cumberland Mountain State Park
Responded 31 May 2022
Hi jrhayes46, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our breakfast and the hospitality were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jack d wrote a review Jan 2024
Port Orange, Florida12 contributions13 helpful votes
Comfortable, clean room, courteous service and excellent breakfast. Only reason not given five stars is that several areas in room were in need of painting after minor repairs. Also, changing bathtub to shower is tricky, need to reach under the spout to change.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Crossville Near Cumberland Mountain State Park
Responded 14 Jan 2024
Hi jackd155, Thank you for taking the time to share your review and experience. We are glad you liked our clean and comfortable accommodations, and we appreciate you mentioning our courteous staff. We value your compliments about where we are excelling, as well as your feedback regarding things we need to improve. It is great to hear that you enjoyed the breakfast as well, and we are looking forward to your next visit to the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kdtop2 wrote a review Dec 2023
Johnson City, Tennessee43 contributions2 helpful votes
Room had microwave, refrigerator and coffee maker. Full breakfast with waffles, biscuits, gravy, sausage, eggs, tater tots, cereal, instant oatmeal, muffins, bagels, orange juice, coffee, etc. available. Room was clean and had a desk, plenty of outlets, good water pressure, free Wi-Fi. Check in and check out were quick and courteous.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Crossville Near Cumberland Mountain State Park
Responded 1 Jan 2024
Hi kdtop2, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our breakfast and amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richard A wrote a review Dec 2023
Kernersville400 contributions85 helpful votes
My wife and I stopped here for the night on Christmas Eve for night 1 of our cross country drive. The front staff guy was very friendly and started the stay nice. The room was very clean and neat. It could use minor work but not enough to drop stars. The breakfast was a great start to our Christmas morning and the lady working it was very friendly as well. The hotel is pet friendly which is a big must for us. I definitely recommend staying here and will stay on our way back home if we come this way.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Crossville Near Cumberland Mountain State Park
Responded 26 Dec 2023
Hi 256richarda256, Thank you for your valued and motivating feedback and leaving a 5 5-star review. Thank you so much for your compliments on our staff, breakfast and we were able to meet your expectations of cleanliness and service in our hotel. It was a pleasure having you and your furry friend as our guests. Thank you for your recommendation and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marla Williamson wrote a review Dec 2023
Lebanon, Tennessee1 contribution
We thought this was a wonderful hotel. It was very well maintained. The decor in the halls (carpeting, etc) was lovely. At the breakfast room the next morning there was a nice variety of food. The hotel was also very nicely decorated for the holidays and the staff was great!!! We stay at Choice Hotels all the time and this hotel is one of the nicest of them all. (We like Choice Hotels - all of them are good)
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Crossville Near Cumberland Mountain State Park
Responded 22 Dec 2023
Hi Marladaru, I can't begin to tell you how much we enjoyed reading this review and thank you for leaving your five-star rating of our hotel. Thank you for your compliments on our staff, services , and breakfast layout. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit! Thank you very much.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trent H wrote a review Nov 2023
1 contribution
It’s a very nice hotel rooms are updated very clean. I highly recommend staying at this hotel. I stay here every time I’m in town. If you want a good hotel experience this is the place where you need to stay there a couple places within walking distance to eat dinner.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Crossville Near Cumberland Mountain State Park
Responded 5 Nov 2023
Hi Trent H, Thank you for choosing to stay with us and for your great review regarding your recent stay. We were pleased to receive your excellent feedback about how much you enjoyed our clean and comfortable accommodations. Glad to see your positive overall observations which shall definitely motivate us to serve our guests better. Thank you for your recommendation and we look forward to welcoming you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mom2b1g wrote a review Oct 2023
Metropolis, Illinois23 contributions13 helpful votes
We stayed here as a halfway point ti our destination, Convenient location. The front desk lady was new and very friendly. The room was very clean. The breakfast was a plus for convenience and time saver. Typical hotel food but ok with friendly staff.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: As to be on an interior room to help with the interstate traffic noise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Crossville Near Cumberland Mountain State Park
Responded 28 Oct 2023
Hi Mom2blg, Your five-star review means a lot to us! Our management and staff would like to thank you for giving us a fantastic opportunity to serve you well in every way possible. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly staff. It is great to hear that you enjoyed the breakfast as well, and we are looking forward to your next visit to the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ldean17 wrote a review Sept 2023
Sevierville, Tennessee71 contributions56 helpful votes
The hotel was clean and easy to find, right off of I-40. Trying to figure out how to use the shower was a bit of a challenge as you had to pull down on the tub faucet. Never saw that before. I think a note in the bathroom advising guests of that would be nice. Breakfast items offered were not that great but ok. No fruit or yogurt. It was nice to look out of the window and not see cars and there was plenty of counter space in the bathroom. All in all, we had a pleasant stay.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Crossville Near Cumberland Mountain State Park
Responded 1 Oct 2023
Dear Idean17, Thank you for taking the time to share your review and experience. We are glad to know you found the location of our hotel convenient and great to hear that you had a pleasant stay. We have shared your feedback with our staff to ensure we continuously work on bettering our services, especially with the breakfast and amenities. We will do our best to make sure your next stay with us is completely satisfactory. We look forward to hosting you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amanda wrote a review Aug 2023
13 contributions
Love this hotel. Great stay for a great price. We stay here every time we come to Crossville, the breakfast is great, staff are very friendly, gentleman at the front desk made our check in quick and easy. Hey pleasant stay all around.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Quality Inn Crossville Near Cumberland Mountain State Park
Responded 26 Aug 2023
Hi Climber15282029154, Thank you for choosing to stay with us and your great review regarding your recent stay. We were pleased to receive your excellent feedback about how much you enjoyed our friendly and comfortable accommodations and the service provided by our staff. We're happy to know that the breakfast added to the enjoyment of your stay. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£67 - £82 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western crossville, crossville best western
FORMERLY KNOWN AS
Best Western Leisure Inn
LOCATION
United StatesTennesseeCrossville
NUMBER OF ROOMS
65
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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QUALITY INN CROSSVILLE NEAR CUMBERLAND MOUNTAIN STATE PARK - Updated 2024 (TN)

Frequently Asked Questions about Quality Inn Crossville Near Cumberland Mountain State Park
Which popular attractions are close to Quality Inn Crossville Near Cumberland Mountain State Park?
Nearby attractions include Cumberland County Playhouse (3.6 miles), Military Memorial Museum (3.9 miles), and The Palace Theatre (4.0 miles).
What are some of the property amenities at Quality Inn Crossville Near Cumberland Mountain State Park?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Quality Inn Crossville Near Cumberland Mountain State Park?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn Crossville Near Cumberland Mountain State Park?
Guests can enjoy free breakfast during their stay.
Is parking available at Quality Inn Crossville Near Cumberland Mountain State Park?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn Crossville Near Cumberland Mountain State Park?
Conveniently located restaurants include Forte's Restaurant on the Square, The Pour House Bistro, and Romo's Mexican Restaurant.
Are there opportunities to exercise at Quality Inn Crossville Near Cumberland Mountain State Park?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Quality Inn Crossville Near Cumberland Mountain State Park?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Quality Inn Crossville Near Cumberland Mountain State Park?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Quality Inn Crossville Near Cumberland Mountain State Park?
Many travellers enjoy visiting Mitchell Building (3.8 miles), Crossville Depot (3.8 miles), and Justice Center (4.4 miles).
Is Quality Inn Crossville Near Cumberland Mountain State Park accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.