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Home2 Suites by Hilton Nashville Franklin Cool Springs

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Traveller (44)
Room & Suite (31)
Pool & Beach (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Conveniently located near shopping, restaurants and corporate offices, our hotel is ideal for the business or leisure guest. Feel at home in our modern and spacious suites, featuring movable furniture to customize your room to fit your business or home needs. Choose a one room queen suite for a larger kitchen area, dining area, along with a pull out queen sleeper sofa bed. The hotel is walking distance to restaurants such as Buffalo Wings and Rings, Einstein Bagels, Basil, Moe's Bar B Que, Puffy Muffin, Smoothie King, Starbucks, Dunkin Donuts, etc. The Cool Springs Mall and Galleria has over 100 shops and dining options as well and is just .2 miles from the hotel. We have over 50 major corporate headquarters within a 2 mile radius of our hotel such as Nissan North America, Community Health Systems, Healthways, Iasis, CKE Restaurants, etc. It's your Home2 so enjoy your stay.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Trendy
Family
HOTEL CLASS
Hotel links
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Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
64Somewhat walkable
Grade: 64 out of 100
25Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
311Reviews
70Photos
4Q+A
17Room tips
Traveller rating
  • 212
  • 50
  • 19
  • 15
  • 15
Time of year
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  • English
Popular mentions
Good value and service. Room was not very clean, little attention to detail such as the cleanliness of the fridge, ottoman, dresser and having coffee stocked. Overall significant drop in cleanliness from when we stayed here 2 years ago.
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Review collected in partnership with Home2 Suites by Hilton
Response from williamw4049, Manager at Home2 Suites by Hilton Nashville Franklin Cool Springs
Responded 1 week ago
We are glad that you had a good check in process and iterations with our staffs, I will share this with our team during our morning Huddle and go over how the only thing holding us back from a satisfied guest was some small things in the room. close only counts in horseshoes and hand grenades . Thank you for taking the time to let us know about your stay at the Home 2 Suites Franklin/ Cool springs.
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Hotel's Favourite
Had a lovely stay at the Hilton 2 Home. The staff was wonderful great family hotel that allows pets. Small pool for children nice work out room. Comfortable lobby with nice breakfast great value for the price
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Review collected in partnership with Home2 Suites by Hilton
Response from williamw4049, Manager at Home2 Suites by Hilton Nashville Franklin Cool Springs
Responded 1 week ago
Wow! Such great comments, I will share them with our team during our morning Huddle. Thank you for taking the time to let us know about your great stay at the Home 2 Suites Franklin/ Cool springs.
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Beautiful hotel with lots of amenities. This was my second trip to Franklin and I will stay at this property from now on. Perfect location is close to everything. That main thoroughfare area isn't the easiest to walk around, but it is doable. Clean, modern and spacious room. I
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Response from Companion15336334366, General Manager at Home2 Suites by Hilton Nashville Franklin Cool Springs
Responded 1 week ago
Wow! Such great comments, I will share them with our team during our morning Huddle. Thank you for taking the time to let us know about your great stay at the Home 2 Suites Franklin/ Cool springs.
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The $75 dog fee is ridiculous we stay there one night for a matter of 9 hours dog never left his kennel there was never anything said about a dog fee when I went to get the room this is one of the worst days I've ever had at anything that has to do with help joke
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Response from Companion15336334366, General Manager at Home2 Suites by Hilton Nashville Franklin Cool Springs
Responded 1 week ago
Hello, I certainly apologize for any miscommunication in regards to the dog fee. We are a pet friendly hotel and all Home 2 Suites are alike in charging a $75.00 dog fee. As the majority of our guest stay for a long period of time this charge works very well for them as it is a one time fee. Next time please let me know if I can do anything by calling the hotel directly. I always want to work with guests on any questions.
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This property is nicely furnished and well maintained (it looks new). The large bedroom has a hallway with a microwave and full size refrigerator. Breakfast is included and very typical. This property is good for business travelers and those who are spending a few days in the
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Review collected in partnership with Home2 Suites by Hilton
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All photosTravellerRoom & SuitePool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Home2 Suites by Hilton Nashville Franklin Cool Springs
Home2 Suites by Hilton Nashville Franklin Cool Springs
Home2 Suites by Hilton Nashville Franklin Cool Springs
Home2 Suites by Hilton Nashville Franklin Cool Springs
Home2 Suites by Hilton Nashville Franklin Cool Springs
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There is a dog walk, but it is not fenced. Yes it is a one time pet fee for the whole duration of your stay.
1 vote
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Melinda the GM never called???
Can you provide provide me with your contact information by calling me at 615 550 9070 to review. Melinda
0 votes
Does this hotel also have a hot tub?
no it does not, only a pool and it's cold
0 votes
Does this hotel also have a hot tub?
No hot tub. Indoor pool only. Open 6am-10pm
0 votes
"the rooms on the 5th floor was a great floor. more to the middle is better than on the outsides of the floor."
"Most rooms have a view of a parking lot or back of buildings."
"Higher numbers on the floors are further from the elevator."
"Next time i think we will spend the little extra and stay in a suite instead of the studio"
"The suite is very nice. Lots of space. Teenage daughter loved it."
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PRICE RANGE
US$139 - US$240 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeFranklin
NUMBER OF ROOMS
105
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