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Hampton Inn and Suites Nashville Franklin (Cool Springs)

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Room & Suite (10)
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Overview
  • Excellent54%
  • Very good26%
  • Average12%
  • Poor6%
  • Terrible2%
Travellers talk about
“breakfast staff”(11 reviews)
“room was clean”(31 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Hampton Inn and Suites Nashville Franklin (Cool Springs)
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn and Suites Nashville Franklin (Cool Springs)
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from US$147.
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Reviews (649)
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649 results
Traveller rating
334
171
84
42
18
Traveller type
Time of year
LanguageEnglish
334
171
84
42
18
Show reviews that mention
All reviewsseparate bedroombreakfast staffroom was cleanfull kitchencool springs mallking suitenice stayenjoyed our stayfirst floora great place to staybusiness tripparking lotwould stay here againgreat roomeasy accessthe breakfast areastaff was friendly
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1 - 5 of 649 reviews
Reviewed today

Very nice hotel. Clean, good service, and great location. I have stayed at this hotel many times over the years and will so again on my business travel. People are very nice who work there and are quick to help it you need anything.

Review collected in partnership with Hampton
Thank John H
Hotel's Favourite
Reviewed 6 November 2017

Our king suite was very spacious and comfortable. With a coat closet toward the front, and a closet in the bedroom, there was lots of hanging space. The room was very clean down to the towel swan on the shelf. Great location to get to...More

Thank TwoTravelers245
Response from Reshma P, Front Office Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs)Responded 8 November 2017

Thank you for your recent stay at the Hampton Inn & Suites Franklin, TN and for taking the time review our hotel. Reviews help us find areas that may need improvement so we can give you the best experience possible when you visit our property....More

Reviewed 4 days ago

I was here for Doctors appointments and it was very convenient from you all to where they were with having access to local shopping and dining, it was very nice and beds were nice, pricing was average. Thank youMore

Review collected in partnership with Hampton
Thank Arussell7567
Response from Reshma P, Front Office Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs)Responded 3 days ago

Thank you for your recent stay at the Hampton Inn & Suites Franklin, TN and for taking the time review our hotel. Reviews help us find areas that may need improvement so we can give you the best experience possible when you visit our property....More

Reviewed 1 week ago

Room location was horrible as I was by outgoing side door and people came in throughout the night so no sleep; also housekeeping looked in my toiletry bag which is extremely invasive. Told iffice; no concernMore

Review collected in partnership with Hampton
Thank markcU4167NO
Response from Reshma P, Front Office Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs)Responded 1 week ago

Thank you for your recent stay at the Hampton Inn & Suites Franklin, TN and for taking the time to fill out the survey that was sent to you. I wanted to personally apologize for the shortcomings during your stay. I will be sure to...More

Reviewed 1 week ago

Located in the center of a busy shopping center, this is a good place to stay for shopping, excellent nearby restaurants, and one block off of I-65, south of downtown Nashville. Quiet well-appointed room, and very comfortable bed. Good complimentary hot breakfast covers all aspects...More

Review collected in partnership with Hampton
Thank Roger M
Response from Reshma P, Front Office Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs)Responded 1 week ago

Thank you for your recent stay at the Hampton Inn & Suites Franklin, TN and for taking the time review our hotel. Reviews help us find areas that may need improvement so we can give you the best experience possible when you visit our property....More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Laundry Service
Multilingual Staff
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$125 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Franklin
#6 Business Hotel in Franklin
#6 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Franklin
#6 Business Hotel in Franklin
#6 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (10)
Room & Suite (10)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
hsbvim
8 May 2017|
AnswerShow all 2 answers
Response from David B | Property representative |
Unfortunately we do not provide transportation to the airport. The airport is about 30 - 45min away depending on traffic. I would utilize Uber or Lyft which should run about $30 - $40 depending on the time of day.
0
Votes
Dianna W
22 October 2015|
AnswerShow all 5 answers
Response from Barbara M | Reviewed this property |
No, but if you need anything in the way of refreshments, the desk will deliver free water or soda and nibbles. I believe they have a microwave in the lobby.
1
Vote
bethed10
12 September 2015|
AnswerShow all 4 answers
Response from ladybd | Reviewed this property |
We went by there on the way to Leiper's Fork. Franklin is a relatively small town and nothing is far away. It's probably 10 minutes from the Hampton Inn at the most.
1
Vote
Room Tips
"No business to personal trip. Business booking."
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"Just avoid this hotel"
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"Upper level room away from the elevator and full kitchen."
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"The suites are great, with a full kitchen. There is a pull out sofa, as well as a separate bedroom."
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