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Franklin Marriott Cool Springs

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Traveller (87)
Room & Suite (46)
Dining (2)
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Overview
  • Excellent41%
  • Very good34%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Additional information
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Offers from Franklin Marriott Cool Springs
Special Offer: Member Rates
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (555)
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Traveller rating
214
193
85
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LanguageEnglish
214
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85
40
20
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All reviewsthe concierge loungeconference centerfront desknice hotelbusiness conferencelobby bardowntown nashvillethe room was niceflat screenking bedcool springs areashopping and restaurantslots of restaurantsconvenient locationindoor poolshort drivebeds were comfortable
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1 - 5 of 552 reviews
Reviewed 6 days ago

I have been staying at this hotel for 14 years. Done. Checked in yesterday, requested a quiet room. Later in the evening I could hear the guests next door. I called this morning to request another room. Apparently i was given an adjoinjng room, hence...More

Thank J46_13
Response from Joe V, Manager at Franklin Marriott Cool SpringsResponded 4 days ago

Thank you for your comments. First, please accept my sincerest apologies regarding the noise issues as well as the rude response that you received from our Front Desk team. We would love the opportunity to discuss the issue further and have the chance to win...More

Reviewed 2 weeks ago via mobile

LyndaLee011 Brentwood, Tenn Easter Brunch For the last few Easters a group of my friends, their families have attended the elaborate Easter Brunch. I cannot think of anything that is not served...from exquisite desserts that adorn three or four tables, to hand carved meats, a...More

Thank LyndaLee011
Reviewed 3 weeks ago

There for a long weekend and would go back again and again. Little things matter to road warriors, fast elevators, friendly attentive staff, ample room to relax outside your room, this place had it all. The breakfast buffet was first class, fresh berries, salmon, lunch...More

Thank flyer22016
Reviewed 3 weeks ago via mobile

I stayed here for a work event which was at the Marriott. The hotel staff were very friendly and accommodating! I have stayed at nicer Marriotts, but this one was fine for one night. The room service was good. The rooms were fairly small and...More

Thank Emily W
Reviewed 4 weeks ago

We usually stay at a Hampton Inn or Best Western. When Family Life Weekend was booked at the Marriott, we decided to stay there, more from a convenience standpoint. Everything looked great--pristine, clean. But appearances can be deceiving. Everything was wrong in our room. The...More

Thank Brad E
Response from Joe V, Front Office Manager at Franklin Marriott Cool SpringsResponded 3 weeks ago

Dear Brad E, Thank you for sharing your feedback on the Franklin Marriott Cool Springs. I am disappointed to read that we did not meet your expectations and apologize your stay was less than perfect. We will work to overcome our shortfalls and hope to...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Concierge
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$197 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Franklin
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$197 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Franklin
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (87)
Room & Suite (46)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
TsukinoPrincess
4 October 2014|
AnswerShow all 8 answers
Response from Joe V | Property representative |
TsukinoPrincess, Rollaways are complimentary. Also if you would like to request a fridge please contact us directly, at (615) 261-6100. They are available on a first come first serve basis, we will try our best to get a... More
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Room Tips
"Bring your own mattress and pillow, yoga mat if you plan to take your shoes off, and steel toed shoes if you..."
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"Higher the better, facing south."
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"Stay somewhere else"
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"Room rate is 200-350 per night unless you have a special"
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