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Baymont by Wyndham Franklin

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Traveller (12)
Dining (7)
Room & Suite (4)

About

Location
Cleanliness
Service
Value
Located 20 miles south of country music mecca Nashville on I-65, our Baymont Inn & Suites Franklin hotel offers guests easy access to sites that are rich in American history. We provide the conveniences of home and a sleepy southern atmosphere to make your Nashville stay pleasant. The property has finished renovations as of March 2019.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Concierge
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
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Hotel deals

Location

Full view
41Car recommended
Grade: 41 out of 100
35Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
159Reviews
23Photos
0Q+A
6Room tips
Traveller rating
  • 43
  • 42
  • 36
  • 18
  • 20
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Though an older “motel” style, this property has been highly upgraded. Specifically bathroom counter, many electrical outlets w/ many USB for electronics, very comfortable bed, very large TV. Staff was warm, friendly, and helpful. This would be my “go to” place on a return trip
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Review collected in partnership with this hotel
Response from baymonti920, Guest Relations Manager at Baymont by Wyndham Franklin
Responded 4 days ago
Dear Guest, Thank you for taking the time to give your feedback. I am delighted to hear you had a wonderful stay with us. Here at the Baymont by Wyndham in Franklin, TN we strive to provide guest with excellent service and clean rooms. I will share your comments with our staff. Again we thank you for taking the time to give your feedback and being a valued guest. Thank you, Guest Services
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Great breakfast, nice staff but Spanish seemed like it was the native language here. The rooms were a little small and toiletries were absolute minimum. Rooms are outside entry only and no elevator. These are the cheaper hotels in the Franklin area, if you want nicer ones you
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Review collected in partnership with this hotel
Response from baymonti920, Public Relations Manager at Baymont by Wyndham Franklin
Responded 2 weeks ago
Dear Guest, We are delighted to hear you enjoyed our hotel. Our staff is multilingual and always go above and beyond to make sure all of our guests are well taken care of. We to see you again! Thank you, Guest Services
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This is a great place to stay. There is new furniture and decor. The staff is friendly and prompt to take care of issues when they are addressed. The location of nearby restaurants makes this an ideal place to stay.
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Review collected in partnership with this hotel
Response from baymonti920, Guest Relations Manager at Baymont by Wyndham Franklin
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to give your feedback. I am delighted to hear you had a wonderful stay with us. Here at the Baymont by Wyndham in Franklin, TN we strive to provide guest with excellent service and clean rooms. I will share your comments with our staff. Again we thank you for taking the time to give your feedback and being a valued guest. Thank you, Guest Services
Read more
The bed was cozy, but the housekeeping was very lacking. We never took our socks off because the carpet was horrid. We got the room with a hot tub, but the jets looked disgusting and when we filled it up you could see hair floating in the water; so that was a no go. The shower
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Response from baymonti920, Public Relations Manager at Baymont by Wyndham Franklin
Responded 3 weeks ago
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Thank you, Guest Services
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+1
Check in and out staff was nice. The bed was comfortable, both the mattress and box springs had zipped covers, and although not in a wheelchair the bathroom was about the best wheelchair accessible that I've seen. I booked through a third party and didn't realize that I was
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Response from baymonti920, Guest Relations Manager at Baymont by Wyndham Franklin
Responded 4 Feb 2019
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Thank you, Guest Services
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Album Categories
All photosTravellerDining Room & SuiteBusiness Centre & Event Rooms
Photo provided by managementBaymont by Wyndham Franklin
Standard Double Queen Bed Room
Photo provided by managementBaymont by Wyndham Franklin
1 Queen Bed Room
Photo provided by managementBaymont by Wyndham Franklin
1 King Bed Room
Photo provided by managementBaymont by Wyndham Franklin
1 King Bed Suite with Sofabed
"Look somewhere else"
"Quiet Location and Clean"
"Don't stay in this hotel."
"Considering its proximity to the Interstate, it was quiet"
"Would not stay many other to choose from"
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12
PRICE RANGE
US$69 - US$147 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeFranklin
NUMBER OF ROOMS
58
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