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    Hilton Garden Inn Nashville Franklin / Cool Spring

    9150 Carothers Pkwy, Franklin, TN 37067-6300
    +1 855-618-4697
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    03/12/2017 04/12/2017
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    US$175
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    Traveller (58)
    Room & Suite (157)
    Dining (32)
    Drury Plaza Hotel Nashville Franklin
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    Hampton Inn and Suites Nashville Franklin (Cool Springs)
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    310 reviews
    #9 of 24 hotels in Franklin
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    Overview
    • Excellent62%
    • Very good23%
    • Average9%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “dunkin donuts” (29 reviews)
    “front desk” (79 reviews)
    “great hotel” (48 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Nashville Franklin / Cool Spring
    Special Offer: Double Points,Every Stay
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (794)
    There are newer reviews for Hilton Garden Inn Nashville Franklin / Cool Spring
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    71 - 75 of 791 reviews

    Reviewed 29 May 2017

    If you want to stay at a hotel that does everything right, this is the place for you. The people and service in all avenues were exceptional. The breakfast downstairs is actually worth the asking price too!More

    Review collected in partnership with Hilton Garden Inn
    Thank southerntraveler2017
    Response from Elle P, Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 1 June 2017

    Hello, southerntraveler2017! I am so glad to hear you enjoyed your stay with us! I will be sure to share your feedback with the team. And I agree, our breakfast is most definitely worth the asking price, I LOVE our waffles! We can't wait to...More

    Reviewed 29 May 2017

    We stayed at the Hilton Garden Inn Nashville/Franklin Cool Springs for the last 2 nights of 7 night Nashville trip. We wanted to be closer to Franklin and get away from the crowds in Nashville. It was the PERFECT choice for us. The staff were...More

    Review collected in partnership with Hilton Garden Inn
    Thank MichelleReese
    Response from Elle P, Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 1 June 2017

    Hello, MichelleReese! Thanks for your very kind review. I am so happy to hear that our team took such great care of you. We can't wait for you to stay with us next time your travels bring you to Franklin. Have a great day! -Elle

    Reviewed 27 May 2017

    As a professional African-American male is very disappointing to see confederate memorabilia and pictures throughout the hotel and in my hotel room. The last thing I want to seeing in my hotel room and I'm trying to relax and do work is Confederate soldiers in...More

    Review collected in partnership with Hilton Garden Inn
    2  Thank robertrE4690AB
    Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 28 May 2017

    Dear robertrE4690AB, Thank you for taking the time to write a review of our hotel and your experience on tripadvisor. We appreciate your feedback. I wanted to take the time to address your comments in regards to the imagery inside the hotel. I am assuming...More

    Reviewed 23 May 2017

    This was a wonderful hotel, very clean and professional, front desk very accommodating with giving us a late checkout and always helpful with questions. Loved the pool and hot tub as well. The breakfast crew was very nice. Would Recommended staying and will be back...More

    Review collected in partnership with Hilton Garden Inn
    1  Thank Matt D
    Response from Melinda M, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 24 May 2017

    We appreciate you taking the time to provide a review on Trip Advisor. We certainly strive to accommodate any special requests and am glad our pool and hot tub served you well. The morning breakfast crew is hard working and strives to give you the...More

    Reviewed 23 May 2017

    The manager and staff went the extra mile to accommodate my health and comfort concerns. Service with a smile! Very appreciative and looking forward to my next visit. Thanks again. Restored my faith in the Hilton Garden Inn brand.

    Review collected in partnership with Hilton Garden Inn
    1  Thank christinecQ312RQ
    Response from Melinda M, Director of Sales at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 24 May 2017

    And we thank you with a smile as well. Your review certainly made our day and we'll be sure to share it with our team in our morning huddle. Safe travels. Melinda Miller

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$118 - US$256 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Franklin
    • #2 Family Hotel in Franklin
    • #3 Business Hotel in Franklin
    • #3 Romantic Hotel in Franklin
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 131
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Priceline, Booking.com, Expedia, Travelocity, Hotels.com, Hotwire, Orbitz, HotelQuickly, Cheap Tickets, Cancelon, TripOnline SA and getaroom.com so you can book your Hilton Garden Inn Nashville Franklin / Cool Spring reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Franklin
    • Also Known As
    • Hilton Garden Inn Nashville Franklin / Cool Spring Hotel Franklin
    Add Photo Photos
    Traveller (58)
    Room & Suite (157)
    Dining (32)
    Pool & Beach (23)
    Hotel & Grounds (123)
    Business Centre & Event Rooms (7)
    Bathroom (5)
    Family and Play Areas (2)
    Nearby
    Courtyard Franklin Cool Springs
    310 reviews
    .73 miles away
     
    Hampton Inn and Suites Nashville Franklin (Cool Springs)
    621 reviews
    .90 miles away
     
    Drury Plaza Hotel Nashville Franklin
    1,152 reviews
    2.11 miles away
     
    Hyatt Place Nashville/Franklin/Cool Springs
    540 reviews
    .33 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Ginger W
    1 March 2017|
    AnswerShow all 2 answers
    Response from Merrily B | Property representative |
    Hi Ginger! The hotel was built in 2009. We have not undergone a full renovation as of yet, but have had several upgrades (I.e mattresses and flooring). If we can be of any further assistance please let us know!
    0
    Votes
    patusa2014
    29 January 2016|
    AnswerShow all 4 answers
    Response from 149MichaelB149 | Reviewed this property |
    No, it's more than 20 minutes away by foot.
    0
    Votes
    LadyNan
    23 June 2015|
    Answer
    Response from Merrily B | Property representative |
    Hi Nancy, Thank you for reaching out. On average it takes about 20-30 minutes to get to downtown Nashville depending on time of day. Morning rush hour can take twice as long, and evening rush hour can back up in certain... More
    0
    Votes
    Room Tips
    "Upper floor was quiet"
    Read review
    "Plenty of parking"
    Read review
    "We chose a room on the NE side by the stairwell (501) and it was much larger room than others down the hall!"
    Read review
    "Don't book on a busy weekend"
    Read review
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